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An Investigation of the Joint Effects of Organisational Tenure and Supervisor Support on Work–Family Conflict and Turnover Intentions

Published online by Cambridge University Press:  23 February 2012

Osman M. Karatepe
Osman M. Karatepe*
Affiliation:
School of Tourism and Hospitality Management, Eastern Mediterranean University, Turkey. osman.karatepe@emu.edu.tr
*
*Osman M. Karatepe, Associate Professor of Marketing, School of Tourism and Hospitality Management, Eastern Mediterranean University, Gazimagusa, Turkish Republic of Northern Cyprus, via Mersin 10, Turkey.
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Abstract

The purpose of this study is to investigate the interactive effects of organisational tenure and supervisor support on work–family conflict, family–work conflict, and turnover intentions. Data were gathered from a sample of Arab frontline employees married with or without children in the international five-star chain hotels in Jordan. Results of hierarchical moderated regression analysis show that the interaction of organisational tenure and supervisor support reduces family–work conflict and turnover intentions. On the contrary, this interactive term does not significantly influence work–family conflict. Implications of the aforementioned findings to alleviate family–work conflict and turnover intentions are discussed and directions for future research are offered.

Keywords

family–work conflicthotel employeesJordanturnoverwork–family conflict
Type
Articles
Information
Journal of Hospitality and Tourism Management , Volume 16 , Issue 1 , 01 January 2009 , pp. 73 - 81
Copyright
Copyright © Cambridge University Press 2009

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