Hostname: page-component-78c5997874-lj6df Total loading time: 0 Render date: 2024-11-10T16:50:29.111Z Has data issue: false hasContentIssue false

Institutions, the social capital structure, and multilevel marketing companies

Published online by Cambridge University Press:  14 July 2020

Jordan K. Lofthouse*
Affiliation:
The Mercatus Center at George Mason University, Arlington, Virginia, USA
Virgil Henry Storr
Affiliation:
Department of Economics, George Mason University, Fairfax, Virginia, USA
*
*Corresponding author. Email: jlofthouse@mercatus.gmu.edu

Abstract

In multilevel marketing companies (MLMs), member-distributors earn income from selling products and recruiting new members. Successful MLMs require a social capital structure where members can access and mobilize both strong and weak social ties. Utah has a disproportionate share of MLM companies located in the state and a disproportionate number of MLM participants. We argue that Utah's dominant religious institutions have led to the emergence of a social capital structure, making MLMs particularly viable. Utah is the most religiously homogeneous state; roughly half its population identifies as members of the Church of Jesus Christ of Latter-day Saints (LDS Church). The LDS Church's institutions foster a social capital structure where (almost all) members have access to and can leverage social capital in all its forms. LDS institutions encourage members to make meaningful social connections characterized by trust and reciprocity with other church members in local neighborhoods and across the world.

Type
Research Article
Copyright
Copyright © Millennium Economics Ltd 2020

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Adagbon, G. (2007), Multilevel Marketing: The Paradox of Autonomy, Toronto, Ontario: York University. Retrieved from http://search.proquest.com/docview/304790195/.Google Scholar
Aldrich, D. (2019), Black Wave: How Networks and Governance Shaped Japan's 3/11 Disaster, Chicago: University of Chicago Press.CrossRefGoogle Scholar
Aoki, M. (2007), ‘Endogenizing Institutions and Institutional Changes’, Journal of Institutional Economics, 3(1): 131.CrossRefGoogle Scholar
Benson, E. T. (1988), The Teachings of Ezra Taft Benson, Salt Lake City, UT: The Church of Jesus Christ of Latter-day Saints, See also Ensign, ‘Provo Tabernacle Rededicated’, Dec. 1986, 70.Google Scholar
Bhattacharya, P. and Mehta, K. (2000), ‘Socializing in Network Marketing Organizations: Is it Cult Behaviour?’, The Journal of Socio-Economics, 29(4): 361374.CrossRefGoogle Scholar
Bloch, B. (1996), “Multilevel Marketing: What's the Catch?”, Journal of Consumer Marketing, 13(4): 1826.CrossRefGoogle Scholar
Boettke, P. and Storr, V. (2002), ‘Post-Classical Political Economy: Polity, Society and Economy in Weber, Mises and Hayek’, The American Journal of Economics and Sociology, 61(1): 161191.CrossRefGoogle Scholar
Bourdieu, P. (1986), ‘The Forms of Capital’, in Richardson, J. (ed.), Handbook of Theory and Research for the Sociology of Education, Westport, CT: Greenwood, pp. 241258.Google Scholar
Campbell, L. and Campbell, E. E. (1981), ‘The Mormon Family’, in Mindel, C. and Habenstein, R.W. (eds), Ethnic Families in America: Patterns and Variations, New York: Elsevier North Holland, pp.480507.Google Scholar
Canham, M. (2011), ‘State of supplements: FTC drops direct sellers as target’, The Salt Lake Tribune, 18 February.Google Scholar
Chamlee-Wright, E. (2008), ‘The Structure of Social Capital: An Austrian Perspective on Its Nature and Development’, Review of Political Economy, 20(1): 4158.CrossRefGoogle Scholar
Chamlee-Wright, E. and Storr, V. (2009a), ‘Filling the Civil Society Vacuum: Post Disaster Policy and Community Response’, Mercatus Center Policy, Policy Comment No. 2. Arlington, VA: Mercatus Center at George Mason University.CrossRefGoogle Scholar
Chamlee-Wright, E. and Storr, V. (2009b), “There's No Place Like New Orleans’: Sense of Place and Community Recovery in the Ninth Ward After Hurricane Katrina’, Journal of Urban Affairs, 31(5): 615634.CrossRefGoogle Scholar
Chamlee-Wright, E. and Storr, V. (2009c), ‘Club Goods and Post-Disaster Community Return’, Rationality and Society, 21(4): 429458.CrossRefGoogle Scholar
Chamlee-Wright, E. and Storr, V. (2011), ‘Social Capital, Lobbying and Community-based Interest Groups’, Public Choice, 149(1): 167185.CrossRefGoogle Scholar
Chen, C. (2014), ‘Diverse Yet Hegemonic: Expressions of Motherhood in “I'm a Mormon” Ads’, Journal of Media and Religion, 13(1): 3147.CrossRefGoogle Scholar
Christensen, M. (2016), Be a Network Marketing Leader: Build a Community to Build Your Empire, New York, NY: Amacom American Management Association.Google Scholar
Christofferson, D. T. (2008), ‘Come to Zion’, Address at October 2008 General Conference.Google Scholar
Church Announces New Missions, Boundary Realignments’ (2 January 2019), News release. The Church of Jesus Christ of Latter-day Saints. https://newsroom.churchofjesuschrist.org/article/church-announces-new-missions-boundary-realignments?fbclid=IwAR1QZAEp9_qLgLjoh7SJsIG39sQKcXwk54jZsH5xCuCf508X5vEaLOyTiKM.Google Scholar
Church Educational System Honor Code’ (n.d.), Brigham Young University. Retrieved from https://policy.byu.edu/view/index.php?p=26.Google Scholar
Coleman, J. S. (1988), ‘Social Capital in the Creation of Human Capital’, American Journal of Sociology, 94: S95S120.CrossRefGoogle Scholar
Coleman, J. S. (1990), Foundations of Social Theory, Cambridge, MA: Harvard University Press.Google Scholar
Cook, Q. L. (2015), ‘Shipshape and Bristol Fashion: Be Temple Worthy – in Good Times and Bad Times’, Address at October 2015 General Conference.Google Scholar
Costa, CR M (2010), Obedience to the Prophets, Address at October 2010 General Conference.Google Scholar
Coughlan, A. T. and Grayson, K. (1998), ‘Network Marketing Organizations: Compensation Plans, Retail Network Growth, and Profitability’, International Journal of Research in Marketing, 15(5): 401426CrossRefGoogle Scholar
Curran, J., Jarvis, R., Blackburn, R. and Black, S. (1993), ‘Small Firms and Networks: Construct, Methodological Strategies, and Some Findings’, International Small Business Journal, 11(2): 1325.CrossRefGoogle Scholar
DeLiema, M., Shadel, D., Nofziger, A. and Pak, K. (2018), ‘AARP Study of Multilevel Marketing: Profiling Participants and their Experiences in Direct Sales’, AARP, Retrieved from https://www.aarp.org/content/dam/aarp/aarp_foundation/2018/pdf/AARP%20Foundation%20MLM%20Research%20Study%20Report%2010.8.18.pdf.Google Scholar
Direct Sales Amendments, Utah S.B. 182 (2006).Google Scholar
Dodd, S. D. and Patra, E. (2002), ‘National Differences in Entrepreneurial Networking’, Entrepreneurship & Regional Development, 14(2): 117134CrossRefGoogle Scholar
Dolan, C. and Scott, L. (2009), ‘Lipstick Evangelism: Avon Trading Circles and Gender Empowerment in South Africa’, Gender and Development, 17(2): 203218.CrossRefGoogle Scholar
Federal Trade Commission (2009), ‘The Bottom Line About Multilevel Marketing Plans and Pyramid Schemes’, Retrieved from https://permanent.access.gpo.gov/gpo18916/inv08-bottom-line-about-multi-level-marketing-plans.pdf.Google Scholar
Forbis, D. D. (1980), ‘These People Shall Be My People: On Changing Wards’, Ensign, (10)10.Google Scholar
Frenzen, J. K. and Davis, H. L. (1990), ‘Purchasing Behavior in Embedded Markets’, Journal of Consumer Research, 17(1): 112.CrossRefGoogle Scholar
Fukuyama, F. (1995), Trust: The Social Virtues and the Creation of Prosperity, New York: Free Press.Google Scholar
Gilkey, C. and Ben-Amos, D. (1994), Verbal Performance in Mormon Worship Services, Philadelphia, PA: University of Pennsylvania. Retrieved from http://search.proquest.com/docview/304105386/.Google Scholar
Granovetter, M. (1973), ‘The Strength of Weak Ties’, American Journal of Sociology, 78(6): 13601380.CrossRefGoogle Scholar
Granovetter, M. (1985), ‘Economic Action and Social Structure: The Problem of Embeddedness’, American Journal of Sociology, 91(3): 481510CrossRefGoogle Scholar
Grayson, K. (1996), ‘Examining the Embedded Markets of Network Marketing’, in Iacobucci, D. (ed.), Networks in Marketing, Thousand Oaks, CA: Sage, pp. 325341.CrossRefGoogle Scholar
Hales, R. D. (2013), ‘General Conference: Strengthening Faith and Testimony’, Address at October 2013 General Conference.Google Scholar
Handbook 1: Stake Presidents and Bishops (2010), The Church of Jesus Christ of Latter-day Saints.Google Scholar
Handbook 2: Administering the Church (2010), The Church of Jesus Christ of Latter-day Saints.Google Scholar
Heaton, T. B. (1986), ‘How does Religion Influence Fertility? The Case of Mormons’, Journal for the Scientific Study of Religion, 25(2): 248258CrossRefGoogle Scholar
Hodgson, G. (1988), Economics and Institutions: A Manifesto for a Modern Institutional Economics, Philadelphia: University of Pennsylvania Press.CrossRefGoogle Scholar
Hodgson, G. (2014), ‘What is Capital? Economists and Sociologists have Changed its Meaning: Should it be Changed Back?’, Cambridge Journal Of Economics, 38(5): 10631086.CrossRefGoogle Scholar
Iannaccone, L. (1998), ‘Introduction to the Economics of Religion’, Journal of Economic Literature, 36(3): 14651495.Google Scholar
Iyer, S. (2016), ‘The New Economics of Religion’, Journal of Economic Literature, 54(2): 395441.CrossRefGoogle Scholar
Jain, S., Singla, B. B. and Shashi, S. (2015), ‘Motivational Factors in Multilevel Marketing Business: A Confirmatory Approach’, Management Science Letters, 5(10): 903914.CrossRefGoogle Scholar
Joint Economic Committee – Republicans (2019), ‘The Wealth of Strong Families, Communities, and Congregations: Utah as a Case Study in Social Capital’, Social Capital Project. Retrieved from https://www.jec.senate.gov/public/_cache/files/20a74a96-78c7-496f-8a9b-bf5499acdc94/utah-case-studyreport.pdf.Google Scholar
Keep, W. W. and Vander Nat, P. J. (2014), ‘Multilevel Marketing and Pyramid Schemes in the United States’, Journal of Historical Research in Marketing, 6(2): 188210.CrossRefGoogle Scholar
Kimball, S. W. (1974), ‘When the World Will Be Converted’, Ensign, October 1974, p. 8.Google Scholar
Koehn, D. (2001), ‘Ethical Issues Connected with Multi-Level Marketing Schemes’, Journal of Business Ethics, 29(1/2): 153160.CrossRefGoogle Scholar
Kwon, S. and Arenius, P. (2010), ‘Nations of Entrepreneurs: A Social Capital Perspective’, Journal of Business Venturing, 25(3): 315330.CrossRefGoogle Scholar
Lin, X. (2007), ‘Chinese Entrepreneurs in Network Marketing Organizations: A Culture-Moderated Social Capital Perspective’, Journal of Small Business & Entrepreneurship, 20(3): 273288.CrossRefGoogle Scholar
Lindsey, D. (8 September 2016), ‘Follow the Profit: How Mormon Culture made Utah a Hotbed for Multi-level Marketers’, KUTV. Retrieved from https://kutv.com/news/local/follow-the-profit-how-mormon-culture-made-utah-a-hotbed-for-multi-level-marketers.Google Scholar
Liu, H. (2018), ‘The Behavioral Economics of Multilevel Marketing’, Hastings Business Law Journal, 14(1): 109138.Google Scholar
McKay, D. O. (1938), ‘Purposes of Conference’, Conference Report, Oct. 1938, pp. 130–31.Google Scholar
McKay, D. O. (1967), Priesthood Home Teaching Handbook, rev. ed., ii–iii. Salt Lake City, UT: The Church of Jesus Christ of Latter-day Saints.Google Scholar
Mencimer, S. (2012), ‘Get-Rich-Quick Profiteers Love Mitt Romney, and He Loves Them Back’, Mother Jones. Retrieved https://www.motherjones.com/politics/2012/05/mitt-romney-nu-skin-multilevel-marketing-schemes/.Google Scholar
Missionary Handbook (2006), Salt Lake City, UT: The Church of Jesus Christ of Latter-day Saints.Google Scholar
Missionary Program’ (n.d.), The Church of Jesus Christ of Latter-day Saints. Accessed on January 12, 2020. Retrieved from https://newsroom.churchofjesuschrist.org/topic/missionary-program.Google Scholar
Monson, T. S. (2010), ‘As We Meet Together Again’, Address at October 2010 General Conference.Google Scholar
Monson, T. S. (2014), ‘Until We Meet Again’, Address at April 2014 General Conference.Google Scholar
Nelson, R. M. (1999), ‘Our sacred duty to honor women’, Address at April 1999 General Conference.Google Scholar
North, D. (1990), Institutions, Institutional Change, and Economic Performance, Cambridge, UK: Cambridge University Press.CrossRefGoogle Scholar
Oaks, D. H. (2014), ‘Loving Others and Living with Differences’, Address at October 2014 General Conference.Google Scholar
Ostrom, E. (1986), ‘An Agenda for the Study of Institutions’, Public Choice, 48(1): 325.CrossRefGoogle Scholar
Pepper, K. P. Jr. (2014), You are Hereby Called: An Ethnographic Study of Mormon Missionaries (Order No. 3683935). Available from ProQuest Dissertations & Theses Global. (1665220567).Google Scholar
Perry, L. T. (2001), ‘Building a Community of Saints’, Address at April 2001 General Conference.Google Scholar
Petersen, M. E. (1975), ‘The Sabbath Day’, Address at April 1975 General Conference.Google Scholar
Pioneer Treks’ (n.d.), The Church of Jesus Christ of Latter-day Saints. Access on January 12, 2020. Retrieved from https://www.churchofjesuschrist.org/youth/activities/stake-and-multistake-activities/camps-and-youth-conferences/treks?lang=eng.Google Scholar
Portes, A. (2000), ‘The Two Meanings of Social Capital’, Sociological Forum, 15(1): 112.CrossRefGoogle Scholar
Public Religion Research Institute (2018), The American Values Atlas. Retrieved from http://ava.prri.org/#religious/2018/States/religion.Google Scholar
Putnam, R. (2000), Bowling Alone, New York: Simon & Schuster.Google Scholar
Rothstein, B. and Stolle, D. (2008), ‘The State and Social Capital: An Institutional Theory of Generalized Trust’, Comparative Politics, 40(4): 441459.CrossRefGoogle Scholar
Sanders, J. M. and Nee, V. (1996), ‘Immigrant Self-Employment: The Family as Social Capital and the Value of Human Capital’, American Sociological Review, 61(2): 230249.CrossRefGoogle Scholar
Satyanath, S., Voigtländer, N. and Voth, H. (2017), ‘Bowling for Fascism: Social Capital and the Rise of the Nazi Party’, Journal of Political Economy, 125(2): 478526.CrossRefGoogle Scholar
Schiffauer, L. (2018), ‘Let's Get Rich: Multilevel Marketing and the Moral Economy in Siberia’, Critique of Anthropology, 38(3): 285302.CrossRefGoogle Scholar
Searle, J. (2005), ‘What is an Institution?’, Journal of Institutional Economics, 1(1): 122.CrossRefGoogle Scholar
Sparks, J. and Schenk, J. (2001), ‘Explaining the Effects of Transformational Leadership: An Investigation of the Effects of Higher-Order Motives in Multilevel Marketing Organizations’, Journal of Organizational Behavior, 22(8): 849869.CrossRefGoogle Scholar
Stake and Multistake Activities’ (n.d.), The Church of Jesus Christ of Latter-day Saints, Accessed on January 12, 2020. Retrieved from https://www.churchofjesuschrist.org/youth/activities/category/stake-and-multistake-activities?lang=eng&_r=1.Google Scholar
Stephan, U. and Uhlaner, L. (2010), ‘Performance Based vs. Socially Supportive Culture: A Cross-National Study of Descriptive Norms and Entrepreneurship’, Journal of International Business Studies, 41(8):13471364CrossRefGoogle Scholar
Storr, V. (2013), Understanding the Culture of Markets, Abingdon, Oxon: Routledge.CrossRefGoogle Scholar
Storr, V. and Haeffele-Balch, S. (2012), ‘Post-Disaster Community Recovery in Heterogeneous, Loosely Connected Communities’, Review of Social Economy, 70(3): 295314.CrossRefGoogle Scholar
Szreter, S. and Woolcock, M. (2004), ‘Health by Association? Social Capital, Social Theory, and the Political Economy of Public Health’, International Journal of Epidemiology, 33(4): 650667.CrossRefGoogle ScholarPubMed
Taylor, J. (2004), ‘Who Profits from Multi-Level Marketing? Preparers of Utah Tax Returns Have the Answer’, Federal Trade Commission public comment, Retrieved from https://www.ftc.gov/system/files/documents/public_comments/2006/07/522418-12684.pdf.Google Scholar
Taylor, J. (2012), ‘The Case (for and) against Multi-level Marketing’, Consumer Awareness Institute.Google Scholar
Team Business for Home (12 June 2017), ‘Network Marketing The Second-Biggest Industry in Utah With $8.5+ Billion in Revenue’, Business for Home. Retrieved from https://www.businessforhome.org/2017/06/network-marketing-the-second-biggest-industry-in-utah-with-8-5-billion-in-revenue.Google Scholar
The Book of Mormon. Trans. Joseph Smith, Jr. Salt Lake City, UT: The Church of Jesus Christ of Latter-day Saints, 1981, Mosiah 2:22.Google Scholar
The Geography of Social Capital in America’ (2018), Social Capital Project, Prepared by the Vice Chairman's Staff of the Joint Economic Committee at the request of Senator Mike Lee. SCP REPORT NO. 1-18. April 2018.Google Scholar
Villalonga-Olives, E. and Kawachi, I. (2017), ‘The Dark Side of Social Capital: A Systematic Review of the Negative Health Effects of Social Capital’, Social Science & Medicine, 194(1):105127CrossRefGoogle ScholarPubMed
Wallace, C. (1984), ‘The Priesthood and Motherhood in the Church of Jesus Christ of Latter-day Saints’, in Bynum, C. W., Harrell, S., and Richman, P. (eds), Gender and Religion: On the Complexity of Symbols, Boston: Beacon Press, pp.117140.Google Scholar
What is Ministering?’ (n.d.), The Church of Jesus Christ of Latter-day Saints. Accessed January 12, 2020. Retrieved from https://www.churchofjesuschrist.org/ministering/what-is-ministering?lang=eng.Google Scholar
Woolcock, M. (2001), ‘The Place of Social Capital in Understanding Social and Economic Outcomes’, Canadian Journal of Policy Research, 2(1): 1117.Google Scholar
Wuthnow, R. (2002), Loose Connections: Joining Together in America's Fragmented Communities, Cambridge, MA: Harvard University Press.Google Scholar
Young Women Personal Progress’ (n.d.), The Church of Jesus Christ of Latter-day Saints. Accessed January 12, 2020. Retrieved from https://www.churchofjesuschrist.org/study/manual/young-women-personal-progress/welcome?lang=eng.Google Scholar