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Joel E Ross (1995) Total Quality Management: Text Cases and Readings (2nd Ed) Delray Beach, Florida: St Lucia Press. (Instructors manual free.)
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Joel E Ross (1995) Total Quality Management: Text Cases and Readings (2nd Ed) Delray Beach, Florida: St Lucia Press. (Instructors manual free.)
Published online by Cambridge University Press: 25 September 2015
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- Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 1995