Hostname: page-component-78c5997874-ndw9j Total loading time: 0 Render date: 2024-11-10T13:47:27.071Z Has data issue: false hasContentIssue false

Affective antecedents of intuitive decision making

Published online by Cambridge University Press:  02 February 2015

Marta Sinclair
Affiliation:
Griffith Business School – IBAS, Griffith University Nathan QLD, Australia
Neal M. Ashkanasy
Affiliation:
UQ Business School The University of Queensland, Brisbane, QLD, Australia
Prithviraj Chattopadhyay
Affiliation:
Department of Management, School of Business and Management, Hong Kong University of Science and Technology, Clear Water Bay, Hong Kong

Abstract

Although the use of intuition in managerial decisions has been documented, many questions about the intuitive process and its antecedent stages remain unanswered, in particular the role of affective traits and states. The study reported in this article investigates whether decision makers who are more attuned to own emotions and experience a particular mood have an easier access to intuition. Our findings indicate that emotional awareness has indeed a positive effect on the use of intuition, which appears to be stronger for women. Surprisingly, positive and negative mood seem to influence intuition according to their intensity rather than positive/negative distinction.

Type
Research Article
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2010

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Agor, WH (1986) The Logic of Intuitive Decision-Making: A Research-Based Approach for Top Management. Quorum Books, New York.Google Scholar
Agor, WH (1984) Intuitive Management: Integrating Left and Right Brain Management Skills. Prentice Hall, Englewood Cliffs NJ.Google Scholar
Allinson, CW and Hayes, J (1996) The cognitive style index: A measure of intuition-analysis for organizational research, Journal of Management Studies 33: 119135.Google Scholar
Andersen, JA (2000) Intuition in managers: Are intuitive managers more effective? Journal of Managerial Psychology 15: 4667.Google Scholar
Ashby, FG, Isen, AM and Turken, U (1999) A neuropsychological theory of positive affect and its influence on cognition, Psychological Review 106: 529550.Google Scholar
Ashkanasy, NM (2003) Emotions in organizations: A multilevel perspective, in Dansereau, F and Yammarino, FJ (Eds) Research in Multi-Level Issues: Multi-Level Issues in Organizational Behavior and Strategy vol. 2, pp. 954, Elsevier Science, Oxford.Google Scholar
Ashkanasy, NM and Cooper, CL (2008) Research Companion to Emotion in Organizations, Edward Elgar, Cheltenham.Google Scholar
Barnard, CI (1938) The Functions of the Executive, Harvard University Press, Cambridge MA.Google Scholar
Baron, RM and Kenny, DA (1986) The moderatormediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations, Journal of Personality and Social Psychology 51: 11731182.Google Scholar
Bastick, T (1982) Intuition: How We Think and Act, Wiley & Sons, New York.Google Scholar
Behling, O and Eckel, NL (1991) Making sense out of intuition, Academy of Management Executive 5: 4654.Google Scholar
Ben-Ze'ev, A (2000) The Subtlety of Emotions, Bradford/MIT Press, Cambridge, MA.Google Scholar
Bodenhausen, G (1993) Emotions, arousal and stereotypic judgments: A heuristic model of affect and stereotyping, in Mackie, D and Hamilton, D (Eds) Affect, Cognition and Stereotyping, pp. 1337, Academic Press, New York.Google Scholar
Booth-Butterfield, M and Booth-Butterfield, S (1990) Conceptualizing affect as information in communication production, Human Communication Research 16: 451476.Google Scholar
Boucouvalas, M (1997) Intuition: The concept and the experience, in Davis-Floyd, R and Arvidson, PS (Eds), Intuition: The Inside Story, pp. 318, Routledge, New York.Google Scholar
Buck, R (1985) Prime theory: An integrated view of emotion and motivation, Psychological Review 92: 389413.Google Scholar
Burke, LA and Miller, MK (1999) Taking the mystery out of intuitive decision-making. Academy of Management Executive 13: 9199.Google Scholar
Buss, DM (1995) Psychological sex differences: Origins through sexual selection, American Psychologist 50: 164168.Google Scholar
Cacioppo, JT and Gardner, WL (1999) Emotion, Annual Review of Psychology 50: 191214.Google Scholar
Cappon, D (1994) Intuition and Management: Research and Applications, Quorum Books, Westport CT.Google Scholar
Cappon, D (1993) The anatomy of intuition, Psychology Today 26: 4091.Google Scholar
Cohen, J, Cohen, P, West, SG and Aiken, LS (2003) Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences 3rd edn, Lawrence Erlbaum, Mahwah NJ.Google Scholar
Crossan, MM, Lane, HW and White, RE (1999) An organizational learning framework: From intuition to institution, Academy of Management Review 24: 522537.Google Scholar
Dane, E and Pratt, MG (2007) Exploring intuition and its role in managerial decision making, Academy of Management Review 32: 3354.Google Scholar
Dane, E, Rockman, KW and Pratt, MG (2005) Should I trust my gut? The role of task characteristics in intuitive and analytical decision-making, Academy of Management Meetings, Best Paper Proceedings, Honolulu HI.Google Scholar
Daus, CS (2001) The development of an alternative musical mood induction technique: Research considerations for mood induction. Unpublished manuscript, Southern Illinois University, Edwardsville IL.Google Scholar
DePaulo, B (1992) Nonverbal behavior and self-presentation, Psychological Bulletin 111: 203243.Google Scholar
Dijksterhuis, A and Nordgren, LF (2006) A theory of unconscious thought, Perspectives on Psychological Science 1: 95109.Google Scholar
Eisenhardt, KM (1989) Making fast strategic decisions in high-velocity environments, Academy of Management Journal 32: 543576.Google Scholar
Eisenhardt, KM and Zbaracki, MJ (1992) Strategic decision-making, Strategic Management Journal 13: 1737.Google Scholar
Elsbach, KD and Barr, PS (1999) The effects of mood on individual's use of structured decision protocols, Organization Science 10: 181198.Google Scholar
Epstein, S (2002) Cognitive-experiential self-theory of personality, in Milton, T and Lerner, MJ (Eds), Comprehensive Handbook of Psychology: Personality and Social Psychology vol. 5, pp. 159184, Wiley & Sons, Hoboken NJ.Google Scholar
Epstein, S (1998) Emotions and psychology from the perspective of cognitive-experiential self-theory, in Flack, WF and Laird, JD (Eds), Emotions in Psychopathology: Theory and Research, Series in Affective Science, pp. 5769. Oxford University Press, New York.Google Scholar
Epstein, S (1990) Cognitive-experiential self-theory, in Pervin, L (Ed), Handbook of Personality Theory and Research, pp. 165192, Guilford Press, New York.Google Scholar
Epstein, S, Pacini, R, Denes-Raj, V and Heier, H (1996) Individual differences in intuitive-experiential and analytical-rational thinking styles, Journal of Personality and Social Psychology 71: 390405.Google Scholar
Estrada, CA, Isen, AM and Young, MJ (1997) Positive affect facilitates integration of information and decreases anchoring in reasoning among physicians, Organizational Behavior and Human Decision Processes 72: 117135.Google Scholar
Fisher, SR and Nelson, DL (1996) ‘Feeling’ at the top: An underutilized resource in top management teams, Journal of Social Behavior and Personality 11: 7790.Google Scholar
Forgas, JP (1995) Mood and judgment: The Affect Infusion Model (AIM), Psychological Bulletin 117: 3966.Google Scholar
Forgas, JP (1994) The role of emotion in social judgments: An introductory review and an Affect Infusion Model (AIM), European Journal of Social Psychology 24: 124.Google Scholar
Fornell, C and Larcker, DF (1981) Evaluating structural equation models with unobservable variables and measurement error, Journal of Marketing Research 18: 3950.Google Scholar
Frijda, NH (1993) Moods, emotion episodes and emotions, in Lewis, M and Haviland, JM (Eds), Handbook of Emotions, pp. 381403, Guildford Press, New York.Google Scholar
Gillin, M, La Pira, F, McCraty, R, Bradley, RT, Atkinson, M, Simpson, D and Scicluna, P (2007) Before cognition: The active contribution of the Heart/ANS to intuitive decision making as measured on repeat entrepreneurs in the Cambridge Technopol. Paper presented at The Fourth AGSE International Entrepreneurship Research Exchange, Brisbane, QLD.Google Scholar
Goodman, SK (1993) Information needs for management decision-making, Records Management Quarterly 27: 1223.Google Scholar
Graham, T and Ickes, W (1997) When women's intuition isn't greater than men's, in Ickes, W (Ed), Empathic Accuracy, pp. 117143, Guilford Press, New York.Google Scholar
Hall, JA (1984) Nonverbal Sex Differences: Communication Accuracy and Expressive Style, Johns Hopkins University Press, Baltimore MD.Google Scholar
Hayduk, LA (1987) Structural Equation Modeling with LISREL: Essentials and Advances, Johns Hopkins University Press, Baltimore MD.Google Scholar
Hodgkinson, GP, Langan-Fox, J and Sadler-Smith, E (2008) Intuition: A fundamental bridging construct in the behavioural sciences, British Journal of Psychology 99: 127.Google Scholar
Hogarth, RM (2001) Educating Intuition, The University of Chicago Press, Chicago.Google Scholar
Holsti, OR (1968) Content analysis, in Lindzey, G and Aronson, E (Eds), The Handbook of Social Psychology vol. 2, pp. 596692, Addison-Wesley, Reading MA.Google Scholar
Hu, LT and Bentler, PM (1999) Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives, Structural Equation Modeling 6: 155.Google Scholar
Hu, LT and Bentler, PM (1995) Evaluating model fit, in Hoyle, RH (Ed), Structural Equation Modeling: Concepts, Issues, and Applications, pp. 7699, Sage, Thousand Oaks CA.Google Scholar
Isen, AM (1999) Positive affect, in Dalgleish, T and Power, M (Eds), The Handbook of Cognition and Emotion, pp. 521539, Wiley & Sons, New York.Google Scholar
Isenberg, DJ (1984) How senior managers think, Harvard Business Review 62: 8186.Google Scholar
Jackson, S and Dutton, J (1988) Discerning threats and opportunities, Administrative Science Quarterly 33: 370387.Google Scholar
Jennings, PJ, Janowsky, JS and Orwoll, E (1998) Estrogen and sequential movement, Behavioral Neuroscience 112: 154159.Google Scholar
Kahneman, D (2003) A perspective on judgment and choice. Mapping bounded rationality, American Psychologist 58: 697720.Google Scholar
Khatri, NH and Ng, A (2000) The role of intuition in strategic decision-making, Human Relations 53: 5786.Google Scholar
Klein, G (2003) Intuition at Work, Currency Doubleday, New York.Google Scholar
Klein, G (1998) Sources of Power: How People Make Decisions, MIT Press, Cambridge MA.Google Scholar
Kuo, FY (1998) Managerial intuition and the development of executive support systems, Decision Support Systems 24: 89103.Google Scholar
Langley, A, Mintzberg, H, Pitcher, P, Posada, E and Saint-Macary, J (1995) Opening up decision-making: The view from the black stool, Organization Science 6: 260279.Google Scholar
Leonard, D and Sensiper, S (1998) The role of tacit knowledge in group innovation, California Management Review 40: 112132.Google Scholar
Lieberman, MD (2000) Intuition: A social cognitive neuroscience approach, Psychological Bulletin 126: 109137.Google Scholar
Maio, GR and Esses, VM (2001) The need for affect: Individual differences in the motivation to approach or avoid emotions, Journal of Personality 69: 583615.Google Scholar
Martin, CL (1993) Feelings, emotional empathy and decision-making: Listening to the voices of the heart, Journal of Management 12: 3345.Google Scholar
Matsumoto, D and Ekman, P (1988) Japanese and Caucasian Facial Expressions of Emotion (JACFEE), Digitized Photographs of Rated Facial Expressions, University of California, San Francisco.Google Scholar
McGraw, KO, Tew, MD and Williams, JE (2000) The integrity of web-delivered experiments: Can you trust the data? Psychological Science 11: 502506.Google Scholar
Mintzberg, H (1989) Mintzberg on Management: Inside our Strange World of Organizations, The Free Press, New York.Google Scholar
Mintzberg, H (1976) Planning on the left; managing on the right, Harvard Business Review 54: 4958.Google Scholar
Mintzberg, H, Ahlstrand, B and Lampel, J (1998) Strategy Safari: A Guide through the Wilds of Strategic Management, Prentice Hall, London.Google Scholar
Myers, DG (2002) Intuition: Its Powers and Perils, Yale University Press, New Haven CT.Google Scholar
Northrup, C (1998) Women's Bodies, Women's Wisdom: Creating Physical and Emotional Health and Healing 2nd edn, Bantam Books, New York.Google Scholar
Petitmengin-Peugeot, C (1999) The intuitive experience, Journal of Consciousness 6: 4377.Google Scholar
Pinkola Estes, C (1992) Women Who Run with the Wolves: Myths and Stories of the Wild Woman Archetype, Ballantine Books, New York.Google Scholar
Podsakoff, PM, MacKenzie, SB, Lee, JY and Podsakoff, NP (2003) Common method biases in behavioral research: A critical review of the literature and recommended remedies, Journal of Applied Psychology 88: 879903.Google Scholar
Preacher, KJ and Hayes, AF (2004) SPSS and SAS procedures for estimating indirect effects in simple mediation models, Behavioral Research Methods, Instruments, & Computers 36: 717731.Google Scholar
Raidl, MH and Lubart, TI (20002001) An empirical study of intuition and creativity, Imagination, Cognition, and Personality 20: 217230.Google Scholar
Raman, NV, Chattopadhyay, P and Hoyer, WD (1995) Do consumers seek emotional situations: The need for emotion, Advances in Consumer Research 22: 537542.Google Scholar
Schmidt, WC (1997) World-Wide Web survey research: Benefits, potential problems, and solutions, Behavioral Research Methods, Instruments, & Computers 29: 274279.Google Scholar
Scott, SG and Bruce, RA (1995) Decision-making style: The development and assessment of a new measure, Educational and Psychological Measurement 55: 818831.Google Scholar
Shapiro, S and Spence, M (1997) Managerial intuition: A conceptual and operational framework, Business Horizons 40: 6369.Google Scholar
Shirley, DA and Langan-Fox, J (1996) Review of intuition, Psychological Reports 79: 563584.Google Scholar
Simon, HA (1987) Making management decisions: The role of intuition and emotion, Academy of Management Executive 1(1): 5764.Google Scholar
Simon, HA (1957) Models of Man: Social and Rational, Wiley & Sons, New York.Google Scholar
Sinclair, M and Ashkanasy, NM (2005) Intuition: Myth or a decision-making tool? Management Learning 36: 353370.Google Scholar
Sinclair, M, Ashkanasy, NM, Chattopadhyay, P and Boyle, MV (2002) Determinants of intuitive decision-making in management: The moderating role of affect, in Ashkanasy, NM, Zerbe, WJ and Härtel, CEJ (Eds), Managing Emotions in the Workplace, pp. 143163, ME Sharpe, Armonk NY.Google Scholar
Sitkin, SB and Weingart, LR (1995) Determinants of risky decision-making behavior: A test of the mediating role of risk perceptions and propensity, Academy of Management Journal 38: 15731592.Google Scholar
Suzuki, D (2002) Nature of Things: Intuition, Television program on videotape. Canadian Broadcasting Corporation.Google Scholar
Tabachnick, BG and Fidell, LS (1996) Using Multi-variate Statistics 3rd edn, HarperCollins, New York.Google Scholar
Vaughan, FE (1979) Awakening Intuition, Doubleday, New York.Google Scholar
Velten, EJ (1968) A laboratory task for induction of mood states, Behavioral Research and Therapy 6: 473482.Google Scholar
Wally, S and Baum, RJ (1994) Personal and structural determinants of the pace of strategic decision-making, Academy of Management Journal 37: 932956.Google Scholar
Watson, D, Clark, LA and Tellegen, A (1988) Development and validation of brief measures of positive and negative affect: The PANAS scales, Journal of Personality and Social Psychology 54: 10631070.Google Scholar
Watson, D and Tellegen, A (1999) Issues in the dimensional structure of affect – Effects of descriptors, measurement error, and response formats: Comment on Russell and Carroll, Psychological Bulletin 125: 601610.Google Scholar
Whissel, CM (1989) The dictionary of affect in language, in Plutchik, R and Kellerman, H (Eds), Emotions, Theory, Research, and Experience: The Measurement of Emotions vol. 4, pp. 113131, Academic Press, San Diego CA.Google Scholar
Wilder, D (1993) The role of anxiety in facilitating stereotypic judgments of outgroup behavior, in Mackie, D and Hamilton, D (Eds), Affect, Cognition and Stereotyping, pp. 87109, Academic Press, New York.Google Scholar
Zajac, EJ and Westphal, JD (1995) Accounting for the explanation of CEO compensation: Substance and symbolism, Administrative Science Quarterly 40: 283308.Google Scholar