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Barriers to dynamic capabilities in non-leading HEIs in the digital era

Published online by Cambridge University Press:  06 February 2025

Wellington Aleixo da Silva ,
Vanessa Ratten Open the ORCID record for Vanessa Ratten [Opens in a new window] ,
Guilherme Luiz Cassel ,
Giancarlo Medeiros Pereira Open the ORCID record for Giancarlo Medeiros Pereira [Opens in a new window] ,
Paulo Fossatti  and
Oduvaldo Vendrametto
Wellington Aleixo da Silva
Affiliation:
FATEC-SP, Sao Paulo, Brazil
Vanessa Ratten
Affiliation:
La Trobe University, Melbourne, VIC, Australia
Guilherme Luiz Cassel
Affiliation:
UNISINOS, Sao Leopoldo, Brazil
Giancarlo Medeiros Pereira*
Affiliation:
Paulista University, Sao Paulo, Brazil
Paulo Fossatti
Affiliation:
Unilasalle, Canoas, Brazil
Oduvaldo Vendrametto
Affiliation:
Paulista University, Sao Paulo, Brazil
*
Corresponding author: Giancarlo Medeiros Pereira; Email: giancarlo.pereira@docente.unip.br
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Abstract

This study investigates the barriers that hinder the non-leading Brazilian higher education institutions (HEIs) in repositioning within the digital landscape based on dynamic capabilities. In-depth semi-structured interviews with top managers at six non-leading HEIs show that the main barriers include uncertainty about the traditional HEI future in the digital scenario, lack of strategic tools to reposition the HEIs, lack of knowledge about the cost-benefit of an institution’s digitization, lack of knowledge on how to implement changes, and lack of information on if an HEI should (or not) meet all the new stakeholder needs. These barriers prevent HEIs from successfully adapting to the digital era. Methodologies and tools are required to guide strategic decisions, perform digitization’s cost-benefit analysis, and implement changes that meet stakeholders’ evolving demands. By overcoming these barriers, HEIs can effectively implement dynamic capabilities, transforming the challenges of the digital age into opportunities for growth and innovation.

Keywords

dynamic capabilities viewinstitutional knowledgetechnological changestrategic knowledge capabilitiesorganizational change
Type
Research Article
Information
Journal of Management & Organization , First View , pp. 1 - 20
Copyright
© The Author(s), 2025. Published by Cambridge University Press in association with Australian and New Zealand Academy of Management.

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