Hostname: page-component-cd9895bd7-mkpzs Total loading time: 0 Render date: 2024-12-25T06:05:54.113Z Has data issue: false hasContentIssue false

How and when perceived leader narcissism impacts employee voice behavior: a social exchange perspective

Published online by Cambridge University Press:  22 July 2021

Li Zhang*
Affiliation:
Harbin Institute of Technology, Harbin, China
Ming Lou
Affiliation:
Harbin Institute of Technology, Harbin, China
Huihui Guan
Affiliation:
Harbin Institute of Technology, Harbin, China
*
Author for correspondence: Li Zhang, E-mail: zhanglihit@hit.edu.cn

Abstract

Drawing from social exchange theory, this study proposes the effects of perceived leader narcissism on employees' voice behaviors (promotive voice and prohibitive voice) via organizational justice depending on the conditions of employees' trust in leader. Through investigating 257 employees and conducting a scenario study in China, this research shows that perceived leader narcissism is negatively related to prohibitive voice. The relationships between perceived leader narcissism and voice behaviors are moderated by trust in leader, and perceived leader narcissism is positively related to employees' voice behaviors when trust in leader is low. Results also show that organizational justice mediates the relationships between perceived leader narcissism and voice behaviors. The indirect effect of perceived leader narcissism on voice behaviors via organizational justice is moderated by trust in leader. This study has important implications for explaining the relationships between perceived leader narcissism and employees' voice behaviors and contributes to the social exchange theory by illustrating trust in the partner in exchange relationship as a boundary condition of norm reciprocity violation.

Type
Research Article
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2021

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Aguinis, H., & Bradley, K. J. (2014). Best practice recommendations for designing and implementing experimental vignette methodology studies. Organizational Research Methods, 17(4), 351371.CrossRefGoogle Scholar
Ambrose, M. L., & Schminke, M. (2009). The role of overall justice judgments in organizational justice research: A test of mediation. Journal of Applied Psychology, 94(2), 491.CrossRefGoogle ScholarPubMed
Ames, D. R., Rose, P., & Anderson, C. P. (2006). The NPI-16 as a short measure of narcissism. Journal of Research in Personality, 40, 440450.CrossRefGoogle Scholar
Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173.CrossRefGoogle ScholarPubMed
Barry, C. T., Chaplin, W. F., & Grafeman, S. J. (2006). Aggression following performance feedback: The influences of narcissism, feedback valence, and comparative standard. Personality and Individual Differences, 41(1), 177187.CrossRefGoogle Scholar
Bobocel, D. R. (2013). Coping with unfair events constructively or destructively: The effects of overall justice and self–other orientation. Journal of Applied Psychology, 98(5), 720.CrossRefGoogle ScholarPubMed
Boies, K., Fiset, J., & Gill, H. (2015). Communication and trust are key: Unlocking the relationship between leadership and team performance and creativity. The Leadership Quarterly, 26, 10801094.CrossRefGoogle Scholar
Brislin, R. W. (1986). Research instruments. Field Methods in Cross-Cultural Research, 8, 137164.Google Scholar
Brunell, A. B., Gentry, W. A., Campbell, W. K., Hoffman, B. J., Kuhnert, K. W., & DeMarree, K. G. (2008). Leader emergence: The case of the narcissistic leader. Personality and Social Psychology Bulletin, 34, 16631676.CrossRefGoogle ScholarPubMed
Carnevale, J. B., Huang, L., & Harms, P. D. (2018). Leader consultation mitigates the harmful effects of leader narcissism: A belongingness perspective. Organizational Behavior and Human Decision Processes, 146, 7684.CrossRefGoogle Scholar
Chamberlin, M., Newton, D. W., & Lepine, J. A. (2017). A meta-analysis of voice and its promotive and prohibitive forms: Identification of key associations, distinctions, and future research directions. Personnel Psychology, 70, 1171.CrossRefGoogle Scholar
Clark, M. S., & Mills, J. (1979). Interpersonal attraction in exchange and communal relationships. Journal of Personality and Social Psychology, 37(1), 12.CrossRefGoogle Scholar
Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology, 86, 386400.CrossRefGoogle ScholarPubMed
Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O., & Ng, K. Y. (2001). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86, 425445.CrossRefGoogle ScholarPubMed
Cropanzano, R., Anthony, E. L., Daniels, S. R., & Hall, A. V. (2017). Social exchange theory: A critical review with theoretical remedies. Academy of Management Annals, 11(1), 479516.CrossRefGoogle Scholar
Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874900.CrossRefGoogle Scholar
Detert, J. R., & Burris, E. R. (2007). Leadership behavior and employee voice: Is the door really open? Academy of Management Journal, 50, 869884.CrossRefGoogle Scholar
DeVellis, R. F. (2016). Scale development: Theory and applications. Thousand Oaks, CA: Sage.Google Scholar
Ding, Z. H., Li, H. C., Quan, L., & Wang, H. Q. (2018). Reluctant to speak? The impact of supervisor narcissism on employee prohibitive voice. Social Behavior and Personality: An International Journal, 46, 17131726.CrossRefGoogle Scholar
Grant, A. M., Berg, J. M., & Cable, D. M. (2014). Job titles as identity badges: How self-reflective titles can reduce emotional exhaustion. Academy of Management Journal, 57(4), 12011225.CrossRefGoogle Scholar
Greenberg, J., & Colquitt, J. A. (2013). Handbook of organizational justice. Mahwah, NJ: Erlbaum.CrossRefGoogle Scholar
Grijalva, E., Harms, P. D., Newman, D. A., Gaddis, B. H., & Fraley, R. C. (2015). Narcissism and leadership: A meta-analytic review of linear and nonlinear relationships. Personnel Psychology, 68, 147.CrossRefGoogle Scholar
Hayes, A. F. (2013a). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. New York: The Guilford Press.Google Scholar
Hayes, A. F. (2013b). Model templates for PROCESS for SPSS and SAS. Retrieved December, 12.Google Scholar
Higgs, M. (2009). The good, the bad and the ugly: Leadership and narcissism. Journal of Change Management, 9, 165178.CrossRefGoogle Scholar
Hochwarter, W. A., & Thompson, K. W. (2012). Mirror, mirror on my boss's wall: Engaged enactment's moderating role on the relationship between perceived narcissistic supervision and work outcomes. Human Relations, 65(3), 335366.CrossRefGoogle Scholar
Huang, L., Krasikova, D. V., & Harms, P. D. (2020). Avoiding or embracing social relationships? A conservation of resources perspective of leader narcissism, leader–member exchange differentiation, and follower voice. Journal of Organizational Behavior, 41(1), 7792.CrossRefGoogle Scholar
Isaacson, W. (2011). Steve Jobs. JC Lattès.Google Scholar
Jones, D. N., & Paulhus, D. L. (2010). Different provocations trigger aggression in narcissists and psychopaths. Social Psychological and Personality Science, 1, 1218.CrossRefGoogle Scholar
Judge, T. A., Piccolo, R. F., & Kosalka, T. (2009). The bright and dark sides of leader traits: A review and theoretical extension of the leader trait paradigm. The Leadership Quarterly, 20, 855875.CrossRefGoogle Scholar
Kakkar, H., Tangirala, S., Srivastava, N. K., & Kamdar, D. (2016). The dispositional antecedents of promotive and prohibitive voice. Journal of Applied Psychology, 101, 13421351.CrossRefGoogle ScholarPubMed
Kim, A., Moon, J., & Shin, J. (2019). Justice perceptions, perceived insider status, and gossip at work: A social exchange perspective. Journal of Business Research, 97, 3042.CrossRefGoogle Scholar
Koopman, J., Matta, F. K., Scott, B. A., & Conlon, D. E. (2015). Ingratiation and popularity as antecedents of justice: A social exchange and social capital perspective. Organizational Behavior and Human Decision Processes, 131, 132148.CrossRefGoogle Scholar
Kunda, Z. (1987). Motivated inference: Self-serving generation and evaluation of causal theories. Journal of Personality and Social Psychology, 53, 636647.CrossRefGoogle Scholar
Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A., & Adis, C. S. (2017). Perceived organizational support: A meta-analytic evaluation of organizational support theory. Journal of Management, 43, 18541884.CrossRefGoogle Scholar
Li, Y., & Sun, J. M. (2015). Traditional Chinese leadership and employee voice behavior: A cross-level examination. The Leadership Quarterly, 26, 172189.CrossRefGoogle Scholar
Liang, J., & Farh, L. J. (2008). Promotive and prohibitive voice behavior in organizations: A two-wave longitudinal examination. The Third Conference of the International Association for Chinese Management Research.Google Scholar
Liang, J., Farh, C. I., & Farh, J. L. (2012). Psychological antecedents of promotive and prohibitive voice: A two-wave examination. Academy of Management Journal, 55, 7192.CrossRefGoogle Scholar
Liao, S., Zhou, X., Guo, Z., & Li, Z. (2019). How does leader narcissism influence employee voice: The attribution of leader impression management and leader-member exchange. International Journal of Environmental Research and Public Health, 16(10), 1819.CrossRefGoogle ScholarPubMed
Lin, S. H. J., & Johnson, R. E. (2015). A suggestion to improve a day keeps your depletion away: Examining promotive and prohibitive voice behaviors within a regulatory focus and ego depletion framework. Journal of Applied Psychology, 100, 13811397.CrossRefGoogle Scholar
Little, T. D., Cunningham, W. A., Shahar, G., & Widaman, K. F. (2002). To parcel or not to parcel: Exploring the question, weighing the merits. Structural Equation Modeling, 9(2), 151173.CrossRefGoogle Scholar
Little, T. D., Rhemtulla, M., Gibson, K., & Schoemann, A. M. (2013). Why the items versus parcels controversy needn't be one. Psychological Methods, 18(3), 285.CrossRefGoogle ScholarPubMed
Liu, H., Chiang, J. T. J., Fehr, R., Xu, M., & Wang, S. (2017). How do leaders react when treated unfairly? Leader narcissism and self-interested behavior in response to unfair treatment. Journal of Applied Psychology, 102, 15901599.CrossRefGoogle ScholarPubMed
Mayer, R. C., & Gavin, M. B. (2005). Trust in management and performance: Who minds the shop while the employees watch the boss? Academy of Management Journal, 48, 874888.CrossRefGoogle Scholar
McAllister, D. J. (1995). Affect-and cognition-based trust as foundations for interpersonal cooperation in organizations. Academy of Management Journal, 38, 2459.Google Scholar
McClean, E. J., Martin, S. R., Emich, K. J., & Woodruff, C. T. (2018). The social consequences of voice: An examination of voice type and gender on status and subsequent leader emergence. Academy of Management Journal, 61(5), 18691891.CrossRefGoogle Scholar
Morrison, E. W. (2011). Employee voice behavior: Integration and directions for future research. Academy of Management Annals, 5(1), 373412.CrossRefGoogle Scholar
Nevicka, B., Van Vianen, A. E., De Hoogh, A. H., & Voorn, B. (2018). Narcissistic leaders: An asset or a liability? Leader visibility, follower responses, and group-level absenteeism. Journal of Applied Psychology, 103, 703723.CrossRefGoogle ScholarPubMed
Ong, C. W., Roberts, R., Arthur, C. A., Woodman, T., & Akehurst, S. (2016). The leadership is sinking: A temporal investigation of narcissistic leadership. Journal of Personality, 84, 237247.CrossRefGoogle ScholarPubMed
O'Reilly, C. A. III, Doerr, B., Caldwell, D. F., & Chatman, J. A. (2014). Narcissistic CEOs and executive compensation. The Leadership Quarterly, 25, 218231.CrossRefGoogle Scholar
Ouyang, Z., Sang, J., Li, P., & Peng, J. (2015). Organizational justice and job insecurity as mediators of the effect of emotional intelligence on job satisfaction: A study from China. Personality and Individual Differences, 76, 147152.CrossRefGoogle Scholar
Owens, B. P., Wallace, A. S., & Waldman, D. A. (2015). Leader narcissism and follower outcomes: The counterbalancing effect of leader humility. Journal of Applied Psychology, 100, 12031213.CrossRefGoogle ScholarPubMed
Philip, J. (2021). A multi-study approach to examine the interplay of proactive personality and political skill in job crafting. Journal of Management & Organization, 120.CrossRefGoogle Scholar
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879903.CrossRefGoogle ScholarPubMed
Qin, X., DiRenzo, M. S., Xu, M., & Duan, Y. (2014). When do emotionally exhausted employees speak up? Exploring the potential curvilinear relationship between emotional exhaustion and voice. Journal of Organizational Behavior, 35, 10181041.CrossRefGoogle Scholar
Rosenthal, S. A., & Pittinsky, T. L. (2006). Narcissistic leadership. The Leadership Quarterly, 17, 617633.CrossRefGoogle Scholar
Rupp, D. E., & Cropanzano, R. (2002). The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice. Organizational Behavior and Human Decision Processes, 89(1), 925946.CrossRefGoogle Scholar
Samian, , Riantoputra, C. D., & Budihardjo, A. (2020). Why employees endorse abusive leaders: The role of trust. Human Resource Development International, 24(2), 133150.CrossRefGoogle Scholar
Sosik, J. J., Chun, J. U., & Zhu, W. (2014). Hang on to your ego: The moderating role of leader narcissism on relationships between leader charisma and follower psychological empowerment and moral identity. Journal of Business Ethics, 120(1), 6580.CrossRefGoogle Scholar
Thau, S., & Mitchell, M. S. (2010). Self-gain or self-regulation impairment? Tests of competing explanations of the supervisor abuse and employee deviance relationship through perceptions of distributive justice. Journal of Applied Psychology, 95(6), 1009.CrossRefGoogle ScholarPubMed
Uhl-Bien, M., & Arena, M. (2018). Leadership for organizational adaptability: A theoretical synthesis and integrative framework. The Leadership Quarterly, 29, 89104.CrossRefGoogle Scholar
Volmer, J., Koch, I. K., & Göritz, A. S. (2016). The bright and dark sides of leaders’ dark triad traits: Effects on subordinates’ career success and well-being. Personality and Individual Differences, 101, 413418.CrossRefGoogle Scholar
Vries, M. F. K., & Miller, D. (1985). Narcissism and leadership: An object relations perspective. Human Relations, 38, 583601.CrossRefGoogle Scholar
Wang, H. J., Lu, C. Q., & Siu, O. L. (2015). Job insecurity and job performance: The moderating role of organizational justice and the mediating role of work engagement. Journal of Applied Psychology, 100, 12491258.CrossRefGoogle ScholarPubMed
Wayne, S. J., Shore, L. M., Bommer, W. H., & Tetrick, L. E. (2002). The role of fair treatment and rewards in perceptions of organizational support and leader-member exchange. Journal of Applied Psychology, 87, 590598.CrossRefGoogle ScholarPubMed
Wei, X., Zhang, Z. X., & Chen, X. P. (2015). I will speak up if my voice is socially desirable: A moderated mediating process of promotive versus prohibitive voice. Journal of Applied Psychology, 100, 16411652.CrossRefGoogle ScholarPubMed
Weiss, M., & Morrison, E. W. (2019). Speaking up and moving up: How voice can enhance employees’ social status. Journal of Organizational Behavior, 40(1), 519.CrossRefGoogle Scholar
Woehler, M., Floyd, T. M., Shah, N., Marineau, J. E., Sung, W., Grosser, T. J., … Labianca, G. J. (2021). Turnover during a corporate merger: How workplace network change influences staying. Journal of Applied Psychology.CrossRefGoogle ScholarPubMed
Yao, Z., Zhang, X., Liu, Z., Zhang, L., & Luo, J. (2019). Narcissistic leadership and voice behavior: The role of job stress, traditionality, and trust in leaders. Chinese Management Studies, 14(3), 543563.CrossRefGoogle Scholar
Zhang, Y., LePine, J. A., Buckman, B. R., & Wei, F. (2014). It's not fair… or is it? The role of justice and leadership in explaining work stressor–job performance relationships. Academy of Management Journal, 57, 675697.CrossRefGoogle Scholar