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Human resources practices as predictors of organizational citizenship behaviour: The role of job breadth and organizational support

Published online by Cambridge University Press:  06 April 2017

Sabine Pohl ,
Anne-Marie Vonthron  and
Caroline Closon
Sabine Pohl*
Affiliation:
Research Centre for Work and Consumption Psychology, Université Libre de Bruxelles, Bruxelles, Belgium
Anne-Marie Vonthron
Affiliation:
Research Group in Work and Organizational Psychology, Parisian Laboratory of Social Psychology (LAPPS), Paris Ouest-Nanterre University, Paris, France
Caroline Closon
Affiliation:
Research Centre for Work and Consumption Psychology, Université Libre de Bruxelles, Bruxelles, Belgium
*
Corresponding author: spohl@ulb.ac.be
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Abstract

This study contributes to our understanding of the mediating and moderating processes through which satisfaction with developmental human resources practices are linked with organizational citizenship behaviour. Our model posits that the effect of satisfaction with developmental human resources practices on organizational citizenship behaviour is mediated by perceived organizational support and is moderated by job breadth. The methodology consisted of collecting data from 331 nurses who were surveyed about their satisfaction with developmental human resources practices, perceived organizational support, organizational citizenship behaviours and job breadth. Results support this model.

Keywords

human resources practicesorganizational citizenship behaviourjob breadthperceived organizational support
Type
Research Article
Information
Journal of Management & Organization , Volume 25 , Issue 2 , March 2019 , pp. 224 - 238
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2017 

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