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Self-oriented forgiveness and other-oriented forgiveness: Shaping high-quality exchange relationships

Published online by Cambridge University Press:  08 August 2016

Bryant Thompson  and
Travis J Simkins
Bryant Thompson*
Affiliation:
Department of Business Administration, John B. Goddard School of Business and Economics, Weber State University, Ogden, UT, USA
Travis J Simkins
Affiliation:
Department of Management and Marketing, University of Wyoming College of Business, Laramie, WY, USA
*
Corresponding author: bryantthompson@weber.edu
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Abstract

We examine the effects of two distinct forgiveness motives, self-oriented and other-oriented, on relationship quality within supervisor–subordinate relationships. We provide empirical evidence that both forgiveness motives are positively associated with leader–member exchange and differentially associated with interpersonal citizenship behavior and suggest that previous forgiveness research may be incomplete. We demonstrate that high-quality leader–member relationships and interpersonal citizenship behavior can be enhanced by self-oriented forgiveness motive and other-oriented forgiveness motive. We further show that the association between forgiveness motive and leader–member exchange can be strengthened by one’s disposition, such that proactive personality strengthens the influence of self-oriented forgiveness motive on leader–member exchange and empathic concern strengthens the influence of other-oriented forgiveness motive on leader–member exchange. This manuscript aims to empirically examine two key pathways to forgiveness: one driven by self-orientation and the other driven by other-orientation.

Keywords

forgivenessleader–member exchangeother-orientationand self-orientation
Type
Research Article
Information
Journal of Management & Organization , Volume 23 , Issue 5 , September 2017 , pp. 741 - 765
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2016 

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