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Work-related stress impacts on the commitment of urban transit drivers

Published online by Cambridge University Press:  02 February 2015

Jia-Yi Hung ,
Ron Fisher ,
Rod Gapp  and
Geoff Carter
Jia-Yi Hung
Affiliation:
Department of Health Administration, Tzu Chi College of Technology, Hualien, Taiwan
Ron Fisher
Affiliation:
School of Business, Griffith University, Gold Coast, QLD, Australia
Rod Gapp
Affiliation:
School of Business, Griffith University, Gold Coast, QLD, Australia
Geoff Carter
Affiliation:
School of Business, Griffith University, Gold Coast, QLD, Australia
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Abstract

This study uses structural equation modeling to test a model hypothesizing the impacts of overload and non-participation on job strain, turnover and commitment of urban transit drivers. The study sample comprises 331 responses from transit drivers from bus companies in Australia. The results show that non-participation has a direct and negative impact on organizational commitment while role overload has a direct and positive influence on intent to leave. An unexpected finding is that while overload and non-participation have significant positive impacts on job strain, there is no significant relationship between strain and organizational commitment. The implications are that work-related stressors appear to influence the organizational commitment and intent to leave of transit drivers directly rather than indirectly through job strain. Role overload and non-participation have not often been considered in the context of the commitment and intent to leave in stressful occupations such as urban transit driving.

Keywords

job stressrole stressstressorsjob straincommitmentoverloadnon-participation
Type
Research Article
Information
Journal of Management & Organization , Volume 18 , Issue 2 , March 2012 , pp. 220 - 230
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2012

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