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Effects of Conflict Resolution and Peer Mediation Training in a Turkish High School

Published online by Cambridge University Press:  23 February 2012

Abbas Turnuklu ,
Tarkan Kacmaz ,
Dilara Sunbul  and
Hatice Ergul
Abbas Turnuklu*
Affiliation:
Dokuz Eylul University, Conflict Resolution Research Centre, Izmir, Turkey. abbas.turnuklu@deu.edu.tr
Tarkan Kacmaz
Affiliation:
Dokuz Eylul University, Conflict Resolution Research Centre, Izmir, Turkey.
Dilara Sunbul
Affiliation:
Dokuz Eylul University, Conflict Resolution Research Centre, Izmir, Turkey.
Hatice Ergul
Affiliation:
Dokuz Eylul University, Conflict Resolution Research Centre, Izmir, Turkey.
*
*Address for correspondence: Dr Abbas Turnuklu, Dokuz Eylul University, Anlasmazlik Cozumu Arastirma ve Uygulama Merkezi, Buca Egitim Fakultesi, Hasan Ali Yucel Binasi, Kat:3, Oda:312, Buca, 35160, Izmir, Turkey.
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Abstract

The purpose of the research was to examine the effectiveness of Conflict Resolution and Peer Mediation (CRPM) training on high school students' interpersonal conflicts. The CRPM training program was developed by the researchers as a 31-hour program that addressed four basic conflict resolution skills; understanding the nature of interpersonal conflicts, communication skills, anger management skills, and negotiation and peer mediation skills. The study was conducted in a high school located in Izmir, Turkey which served students from low SES families. During the two-year study, a total of 830 students received training, and following the training, 12 peer mediator students were elected from each classroom by their friends. These peer mediators handled their friends' conflicts during three semesters. Data were collected through the peer mediation forms filled by the mediator students following the mediation sessions. A total of 253 mediation sessions were held; 240 (94.9%) resulted in resolution and 13 (5.1%) in no-resolution. Results of the study indicated that CRPM training could prove to be effective in resolving high school students' conflicts.

Keywords

conflict resolution and peer mediation
Type
Articles
Information
Journal of Psychologists and Counsellors in Schools , Volume 20 , Issue 1 , July 2010 , pp. 69 - 80
Copyright
Copyright © Cambridge University Press 2010

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