Hostname: page-component-cd9895bd7-7cvxr Total loading time: 0 Render date: 2024-12-26T05:43:54.081Z Has data issue: false hasContentIssue false

Litigant Satisfaction Versus Legal Adequacy in Small Claims Court Narratives

Published online by Cambridge University Press:  02 July 2024

Rights & Permissions [Opens in a new window]

Abstract

Core share and HTML view are not available for this content. However, as you have access to this content, a full PDF is available via the ‘Save PDF’ action button.

This article examines litigant narratives in small claims courts from two perspectives: the degree to which relaxed procedures and evidentiary constraints provide greater satisfaction to litigants than more formal courts, and the problems litigants encounter in providing legally adequate accounts without the assistance of attorneys. Data for this study are 55 trials in two states (North Carolina and Colorado). The findings show that narratives in small claims court bear many resemblances to everyday talk about trouble, provide litigants significant opportunities to tell their stories in court, but frequently fail to include critical components of legally adequate claims.

Type
Research Article
Copyright
Copyright © 1985 by The Law and Society Association

Footnotes

*

The research reported here is a joint project. The authors alternate priority of authorship in their publications. The research was supported by grants from the National Institute for Dispute Resolution, the Research Council of Duke University, and the Law Center Foundation of the University of North Carolina. We acknowledge with appreciation the assistance of the officials of the small claims courts of Durham, North Carolina, and Denver, Colorado, and of the persons whose cases we studied. Earlier versions of some portions of this article were reported at the Law and Society Association meetings in San Diego in June 1985 and at a conference on Language and the Judicial Process funded by the National Science Foundation and held at Georgetown University in July 1985.

References

References

ABEL, Richard L. (1982) The Politics of Informal Justice. New York: Academic Press.Google Scholar
ABELSON, Robert P. (1975) “Does a Story Understander Need a Point of View?” in Schank, R. and Nash-Webber, B.L. (eds.), Theoretical Issues in Natural Language Processing. Cambridge, MA: M.I.T. Press.Google Scholar
ARNO, Andrew (1985) “Structural Communication and Control Communication: An Interactionist Perspective on Legal and Customary Procedures for Conflict Management,” 87 American Anthropologist 40.Google Scholar
ATKINSON, J. Maxwell and Paul, DREW (1979) Order in Court. Atlantic Highlands, NJ: Humanities Press.CrossRefGoogle Scholar
BAILEY, F. Lee and Henry B., ROTHBLATT (1971) Successful Techniques for Criminal Trials. Rochester, NY: The Lawyers Co-operative Publishing Co.Google Scholar
BASHOR, Christen R. (1985) “Small Claims Procedure in North Carolina,” 51 Popular Government 31.Google Scholar
BENNETT, W. Lance and Martha B., FELDMAN (1981) Reconstructing Reality in the Courtroom. New Brunswick, NJ: Rutgers University Press.Google Scholar
CARLEN, Pat (1976) Magistrates' Justice. London: Martin Robertson.Google Scholar
CHARROW, Robert P. and Veda R., CHARROW (1979) “Making Legal Language Understandable: A Psycholinguistic Study of Jury Instructions,” 79 Columbia Law Review 1306.Google Scholar
COATES, Dan and Steven, PENROD (1980-81) “Social Psychology and the Emergence of Disputes,” 15 Law & Society Review 655.Google Scholar
CONLEY, John M., O'BARR, William M. and E. Allan, LIND (1978) “The Power of Language: Presentational Style in the Courtroom,” 6 Duke Law Journal 1375.Google Scholar
DANET, Brenda (1980) “Language in the Legal Process,” 14 Law & Society Review 445.Google Scholar
DREW, Paul (1985) “Disputes in Courtroom Cross-Examination: ‘Contrasting Versions’ in a Rape Trial.” Paper presented at the Conference on Language and the Judicial Process, Georgetown University.Google Scholar
FELSTINER, William L.F., ABEL, Richard L. and Austin, SARAT (1980-81) “The Emergence and Transformation of Disputes: Naming, Blaming, Claiming …,” 15 Law & Society Review 631.Google Scholar
FILLMORE, Charles S. (1971) Santa Clara Lectures on Deixis. Bloomington, IN: Indiana University Linguistics Club.Google Scholar
GUTH, David A. (1983) Suing in North Carolina Small Claims Court: A Practical Guide. Charlottesville, VA: Michie.Google Scholar
HAEMMEL, William G. (1973) “The North Carolina Small Claims Court: An Empirical Study,” 9 Wake Forest Law Review 503.Google Scholar
HYMES, Dell (1981) “In vain I tried to tell you”: Essays in Native American Ethnopoetics. Philadelphia: University of Pennsylvania Press.CrossRefGoogle Scholar
JARVELLA, R.J. and W., KLEIN (1982) Speech, Place, and Action: Studies in Deixis and Related Topics. Chichester, England: Wiley.Google Scholar
JEFFERSON, Gail (1980) Final Report to the (British) SSRC on the Analysis of Conversations in which “Troubles” and “Anxieties” are Expressed. Mimeographed.Google Scholar
KEETON, Robert E. (1973) Trial Tactics and Methods, 2nd Ed. Boston: Little, Brown.Google Scholar
KULAT, Randy (1984) “Hairy Tales from Chicago's Pro Se Court Where You Don't Need a Lawyer to Help Solve Life's More Vexing Problems,” 13 Student Lawyer 14.Google Scholar
LLEWELLEN, Karl N. and E. Adamson, HOEBEL (1941) The Cheyenne Way: Conflict and Case Law in Primitive Jurisprudence. Norman: University of Oklahoma Press.Google Scholar
LOFTUS, Elizabeth (1979) Eyewitness Testimony. Cambridge, MA: Harvard University Press.Google Scholar
MATHER, Lynn and Barbara, YNGVESSON (1980-81) “Language, Audience, and the Transformation of Disputes,” 15 Law & Society Review 775.Google Scholar
McELHANEY, James W. (1974) Effective Trials, Problems, and Materials. St. Paul, MN: West Publishing Co.Google Scholar
McFADGEN, Terrence (1972) Dispute Resolution in the Small Claims Context: Adjudication, Arbitration or Conciliation? LL.M. Thesis, Harvard University.Google Scholar
MILLER, Richard E. and Austin, SARAT (1980-81) “Grievances, Claims, and Disputes: Assessing the Adversary Culture,” 15 Law & Society Review 525.Google Scholar
NADER, Laura (1979) “Disputing without the Force of Law,” 88 Yale Law Journal 998.Google Scholar
O'BARR, William M. (1982) Linguistic Evidence. New York: Academic Press.Google Scholar
PHILIPS, Susan U. (1983) Review of Reconstructing Reality in the Courtroom, by W. Lance Bennett and Martha S. Feldman, 12 Language in Society 514.Google Scholar
POMERANTZ, Anita (1978) “Attributions of Responsibility: Blamings,” 12 Sociology 115.Google Scholar
POMERANTZ, Anita and J. Maxwell, ATKINSON (1984) “Ethnomethodology, Conversation Analysis, and the Study of Courtroom Interaction,” in Muller, D.J., Blackman, D.E. and Chapman, A.J. (eds.), Psychology and Law. Chichester, England: John Wiley & Sons.Google Scholar
RUHNKA, John C. and Steven, WELLER (1978) Small Claims Courts: A National Examination. Williamsburg, VA: National Center for State Courts.Google Scholar
SALES, B.D., A., ELWORK and J.J., ALFINI (1977) “Improving Jury Instructions,” in Sales, B.D. (ed.), Perspectives in Law and Psychology, Vol. 1: The Criminal Justice System. New York: Plenum.CrossRefGoogle Scholar
STEELE, Eric H. (1981) “The Historical Context of Small Claims Court,” 1981 American Bar Foundation Research Journal 293.Google Scholar
TANNEN, Deborah (ed.) (1981) Spoken and Written Language: Exploring Orality and Literacy. Norwood, NJ: Ablex.Google Scholar
WEINSTEIN, Jack (1977) “The Ohio and Federal Rules of Evidence,” 15 Capital University Law Review 517.Google Scholar
WOLFSON, Nessa (1982) CHP: The Conversational Historical Present in American English Narrative. Dordrecht, The Netherlands: Foris Publishers.CrossRefGoogle Scholar
YNGVESSON, Barbara and Patricia, HENNESSEY (1974-75) “Small Claims, Complex Disputes: A Review of the Small Claims Literature,” 9 Law & Society Review 219.Google Scholar

Statutes Cited

Colo. Rev. Stat. §§ 13-6-407-416.Google Scholar
Fed. R. Evid. 701-5.Google Scholar
N.C. Gen. Stat. §§ 7A-210-232.Google Scholar