Hostname: page-component-78c5997874-8bhkd Total loading time: 0 Render date: 2024-11-11T01:12:35.607Z Has data issue: false hasContentIssue false

Social Exchange and Knowledge Sharing among Knowledge Workers: The Moderating Role of Perceived Job Security

Published online by Cambridge University Press:  02 February 2015

Kathryn M. Bartol
Affiliation:
University of Maryland, USA
Wei Liu
Affiliation:
Cheung Kong Graduate School of Business, China
Xiangquan Zeng
Affiliation:
Renmin University of China, China
Kelu Wu
Affiliation:
Renmin University of China, China

Abstract

Drawing on perceived organizational support (POS) theory and employee-organizational relationship theories, this research investigated the association between POS and knowledge sharing as well as the potential moderating effects of perceived job security. Study participants were 255 information technology professionals and their supervisors working in the information technology industry in China. Findings showed that POS was positively related to knowledge sharing, and, as expected, perceived job security moderated the association. More specifically, the positive association between POS and employee knowledge sharing held only for employees who perceived higher job security from their organization. In contrast, POS was not significantly associated with knowledge sharing when employees perceived their job security to be relatively low. This latter result is consistent with contentions from employee-organizational relationships theories that limited investment by employers is likely to lead to lower contributions from employees. The findings are also congruent with arguments from social exchange theory that meaningful reciprocity is built on a history of open-ended exchanges whose development may be inconsistent with a shorter-term employment horizon.

Type
Articles
Copyright
Copyright © International Association for Chinese Management Research 2009

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Aiken, L. S., & West, S. G. 1991. Multiple regression: Testing and interpreting interactions. Newbury Park, CA: Sage Publications.Google Scholar
Ang, S., & Slaughter, S. A. 2001. Work outcomes and job design for contract versus permanent information systems professionals on software development teams. MIS Quarterly, 25(3): 321350.CrossRefGoogle Scholar
Argote, L. 1999. Organizational learning: Creating, retaining, and transferring knowledge. Norwcll, MA: Kluwer.Google Scholar
Armeli, S., Eisenberger, R., Fasolo, P., & Lynch, P. 1998. Perceived organizational support and police performance: The moderating influence of socioemotional needs. Journal of Applied Psychology, 83(2): 288297.CrossRefGoogle ScholarPubMed
Aselage, J., & Eisenberger, R. 2003. Perceived organizational support and psychological contracts: A theoretical integration. Journal of Organizational Behavior, 24(5): 491509.CrossRefGoogle Scholar
Bartol, K. M., & Aspray, W. 2006. The transition of women from the academic world to the IT workplace: A review of relevant research. In McGrath Cohoon, J. & Aspray, W. (Eds.), Women and information technology: Research on under-representation: 377419. Cambridge, MA: MIT Press.Google Scholar
Bartol, K. M., & Srivastava, A. 2002. Encouraging knowledge sharing: The role of organizational reward systems. Journal of Leadership and Organization Studies, 9(1): 6476.CrossRefGoogle Scholar
Bauer, D.J., & Curran, P.J. 2005. Probing interactions in fixed and multilevel regression: Inferential and graphical techniques. Multivariate Behavioral Research, 40(3): 373400.CrossRefGoogle ScholarPubMed
Bentler, P. M. 1990. Comparative fit indexes in structural models. Psychological Bulletin, 107(2): 238246.CrossRefGoogle ScholarPubMed
Blau, P. M. 1964. Exchange and power in social life. New York: Wiley.Google Scholar
Bliese, P. D. 2000. Within-group agreement, non-independence, and reliability: Implications for data aggregation and analysis. In Klein, K. J. & Kozlowski, S. W. J. (Eds.), Multilevel theory, research, and methods in organizations: Foundations, extensions, and new directions: 349363. San Francisco: Jossey-Bass.Google Scholar
Bliese, P. D. 2002. Multilevel random coefficient modeling in organizational research: Examples using SAS and S-PLUS. In Schmitt, D. N. (Ed.), Multilevel theory, research, and methods in organizations: Advances in measurement and data analysis: 401445. San Francisco: Jossey-Bass.Google Scholar
Brislin, R. W. 1980. Translation and content analysis of oral and written material. In Triandis, H. C. & Berry, J. W. (Eds.), Handbook of cross-cultural psychology, vol. 2: 349444. Boston: Allyn & Bacon.Google Scholar
Brown, S. P. 1996. A meta-analysis and review of organizational research on job involvement. Psychological Bulletin, 120(2): 235255.CrossRefGoogle Scholar
Browne, M. W., & Cudeck, R. 1989. Single sample cross-validation indices for covariance structures. Multivariate Behavioral Research, 24(2): 445455.CrossRefGoogle ScholarPubMed
Chay, Y., & Aryec, S. 1999. Potential moderating influence of career growth opportunities on careerist orientation and work attitudes: Evidence of the protean career era in Singapore. Journal of Organizational Behavior, 20(5): 613623.3.0.CO;2-A>CrossRefGoogle Scholar
Chiaburu, D. S., & Harrison, D. A. 2008. Do peers make the place? Conceptual synthesis and meta-analysis of coworkers effects on perceptions, attitudes, OCBs, and performance. Journal of Applied Psychology, 93(5): 10821103.CrossRefGoogle Scholar
Clark, T., Zmud, R., & McCray, G. 1998. The outsourcing of information services: Transforming the nature of business in the information industry. In Willcocks, L. & Lacity, M. (Eds.), Strategic sourcing of information systems: Perspectives and practices: 4578. New York: Wiley.Google Scholar
Corbett, M. F. 1995. Outsourcing: New tool in managing office technology. Managing Office Technology, 40(9): 3940.Google Scholar
Dexter, R. 2006. How rising wages are changing the game in China. Business Week, 27(3977): 3235.Google Scholar
Dong, X.-Y., & Xu, L. C. 2008. The impact of China's millennium labour restructuring program on firm performance and employee earnings. Economics of Transition, 16(2): 223245.CrossRefGoogle Scholar
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. 1986. Perceived organizational support. Journal of Applied Psychology, 71(3): 500507.CrossRefGoogle Scholar
Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. 1990. Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75(1): 5159.CrossRefGoogle Scholar
Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. 2001. Reciprocation of perceived organizational support. Journal of Applied Psychology, 86(1): 4251.CrossRefGoogle ScholarPubMed
Gajendran, R. S., & Harrison, D. A. 2007. The good, the bad, and the unknown about telecommuting: Meta-analysis of psychological mediators and individual consequences. Journal of Applied Psychology, 92(6): 15241541.CrossRefGoogle ScholarPubMed
Gerhart, B., & Rynes, S. L. 2003. Compensation: Theory, evidence, and strategic implications. Thousand Oaks, CA: Sage Publications.Google Scholar
Gouldner, A. W. 1960. The norm of reciprocity: A preliminary statement. American Sociological Review, 25(2): 161178.CrossRefGoogle Scholar
Hofmann, D. A. 1997. An overview of the logic and rationale of hierarchical linear models. Journal of Management, 23(6): 723744.CrossRefGoogle Scholar
Hu, Q., Saunders, C., & Gcbelt, M. 1997. Research report: Diffusion of information systems outsourcing: A reevaluation of influence sources. Information Systems Research, 8(3): 288301.CrossRefGoogle Scholar
Hui, C., Lee, C., & Rousseau, D. M. 2004. Psychological contract and organizational citizenship behavior in China: Investigating generalizability and instrumentality. Journal of Applied Psychology, 89(2): 311321.CrossRefGoogle ScholarPubMed
Jöreskog, K. G., & Sörbom, D. 1988. LISREL 7: A guide to the program and applications. Chicago: SPSS, Inc.Google Scholar
King, R. C., & Bu, N. 2005. Perceptions of the mutual obligations between employees and employers: A comparative study of new generation IT professionals in China and the United States. International Journal of Human Resource Management, 16(1): 4664.Google Scholar
Klein, K. J., & Kozlowski, S. W. J. 2000. From micro to meso: Critical steps in conceptualizing multilevel research. Organizational Research Methods, 3(3): 211236.CrossRefGoogle Scholar
Li, P. P. 2008. Toward a geocentric framework of trust: An application to organizational trust. Management and Organization Review, 4(3): 413439.CrossRefGoogle Scholar
Loh, L., & Venkatraman, N. 1992. Determinants of information technology outsourcing: A cross-sectional analysis. Journal of Management Information Systems, 9(1): 724.CrossRefGoogle Scholar
Lu, L., Leung, K., & Koch, P. T. 2006. Managerial knowledge sharing: The role of individual, interpersonal, and organizational factors. Management and Organization Review, 2(1): 1541.CrossRefGoogle Scholar
Lynch, P. D., Eisenberger, R., & Armeli, S. 1999. Perceived organizational support: Inferior versus superior performance by wary employees. Journal of Applied Psychology, 84(4): 467483.CrossRefGoogle Scholar
McLean Parks, J., & Kidder, D. L. 1994. ‘Till death us do part. . .’: Changing work relationships in the 1990s. In Cooper, C. & Rousseau, D. M. (Eds.), Trends in organizational behavior, vol. 1: 111136. New York: John Wiley.Google Scholar
McLean Parks, J., Kidder, D. L., & Gallagher, D. G. 1998. Fitting square pegs into round holes: Mapping the domain of contingent work arrangements onto the psychological contract. Journal of Organizational Behavior, 19(S 1): 697730.3.0.CO;2-I>CrossRefGoogle Scholar
Majchrzak, A., Cooper, L. P., & Necce, O. E. 2004. Knowledge reuse for innovation. Management Science, 50(2): 174188.CrossRefGoogle Scholar
Medsker, G. J., Williams, L. J., & Holahan, P.J. 1994. A review of current practices for evaluating causal models in organizational behavior and human resources management rcscarch. Journal of Management, 20(2): 439464.CrossRefGoogle Scholar
Polanyi, M. 1966. The tacit dimension. New York: Anchor Day.Google Scholar
Preacher, K. J., Curran, P. J., & Bauer, D.J. 2006. Computational tools for probing interaction effects in multiple linear regression, multilevel modeling, and latent curve analysis. Journal of Educational and Behavioral Statistics, 31(4): 437448.CrossRefGoogle Scholar
Quigley, N., Tesluk, P. E., Locke, E. A., & Bartol, K. M. 2007. The effects of incentives and individual differences on knowledge sharing and performance effectiveness. Organization Science, 18(1): 7188.CrossRefGoogle Scholar
Raudenbush, S. W., & Bryk, A. S. 2002. Hierarchical linear models: Applications and data analysis methods (2nd ed.). Newbury Park, CA: Sage Publications.Google Scholar
Rhoades, L., & Eisenberger, R. 2002. Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4): 698714.CrossRefGoogle ScholarPubMed
Rousseau, D. M. 1995. Psychological contracts in organizations: Understanding written and unwritten agreements. Thousand Oaks, CA: Sage.CrossRefGoogle Scholar
Rousseau, D. M. 1998. Psychological contract inventory. Pittsburgh, PA: Carnegie Mellon University, Center for the Changing Employment Relationship.Google Scholar
Schwarzkopf, A. B., Mejias, R. J., Jasperson, J., Saunders, C. S., & Gruenwald, H. 2004. Effective practices for IT skills staffing. Communications of the ACM, 47(1): 8388.CrossRefGoogle Scholar
Settoon, R. P., Bennett, N., & Liden, R. C. 1996. Social exchange in organizations: Perceived organizational support, leader-member exchange, and employee reciprocity. Journal of Applied Psychology, 81(3): 219227.CrossRefGoogle Scholar
Shore, L. M., & Barksdale, K. 1998. Examining degree of balance and level of obligation in the employment relationship: A social exchange approach. Journal of Organizational Behavior, 19(S1): 731744.3.0.CO;2-P>CrossRefGoogle Scholar
Shore, L. M., & Shore, T. H. 1995. Perceived organizational support and organizational justice. In Cropanzano, R. & Kacmar, K. M. (Eds.), Organizational politics, justice, and support: managing social climate at work: 49164. Westport, CT: Quorum Press.Google Scholar
Shore, L. M., & Wayne, S.J. 1993. Commitment and employee behavior: Comparison of affective commitment and continuance commitment with perceived organizational support. Journal of Applied Psychology, 78(5): 774780.CrossRefGoogle ScholarPubMed
Shore, L., Tetrick, L., Lynch, P., & Barksdale, K. 2006. Social and economic exchanges: Construct development and validation. Journal of Applied Social Psychology, 36(4): 837867.CrossRefGoogle Scholar
Srivastava, A., Bartol, K. M., & Locke, E. A. 2006. Empowering leadership in management teams: Effects on knowledge sharing, efficacy, and performance. Academy of Management Journal, 49(6): 12391251.CrossRefGoogle Scholar
Stevens, L. 2000. Incentives for sharing. Knowledge Management, 3(10): 5460.Google Scholar
Szulanski, G. 1996. Exploring internal stickiness: Impediments to the transfer of best practice within the firm. Strategic Management Journal, 17(Winter Special Issue): 2743.CrossRefGoogle Scholar
Tsui, A., Pearce, J., Porter, L., & Tripoli, A. 1997. Alternative approaches to the employee-organizational relationship: Does investment in employees pay off? Academy of Management Journal, 40(5): 10891121.CrossRefGoogle Scholar
Van Dyne, L., & LePine, J. A. 1998. Helping and voice extra-role behaviors: Evidence of construct and predictive validity. Academy of Management Journal, 41(1): 108119.Google Scholar
Von Hippel, C., Mangum, S. L., Greenberger, D. B., Heneman, R. L., & Skoglind, J. D. 1997. Temporary employment: Can organizations and employees both win? Academy of Management Executive, 11(1): 93104.Google Scholar
Walsh, I. J., Bhatt, M., & Bartunek, J. M. 2009. Organizational knowledge creation in the Chinese context. Management and Organization Review, 2009 5(2).CrossRefGoogle Scholar
Wayne, S. J., Shore, L. M., & Liden, R. C. 1997. Perceived organizational support and leader-member exchange: A social exchange perspective. Academy of Management Journal, 40(1): 82111.Google Scholar
Wayne, S. J., Shore, L. M., Bommer, W. H., & Tetrick, L. E. 2002. The role of fair treatment and rewards in perceptions of organizational support and leader-member exchange. Journal of Applied Psychology, 87(3): 590598.CrossRefGoogle ScholarPubMed
Westwood, R., Sparrow, P., & Leung, A. 2001. Challenges to the psychological contract in Hong Kong. International Journal of Human Resource Management, 12(4): 621641.Google Scholar
Wilson, J. M., Goodman, P. S., & Cronin, M. A. 2007. Group learning. Academy of Management Review, 32(4): 10411059.CrossRefGoogle Scholar