Hostname: page-component-cd9895bd7-hc48f Total loading time: 0 Render date: 2024-12-25T18:02:17.347Z Has data issue: false hasContentIssue false
  • English
  • Français

Toward a Geocentric Framework of Trust: An Application to Organizational Trust

Published online by Cambridge University Press:  02 February 2015

Peter Ping Li
Peter Ping Li*
Affiliation:
California State University, USA
Get access Rights & Permissions [Opens in a new window]

Abstract

Integrating the typologies of trust dimensions and trust ideal-types with the new typologies of trust forms and trust bases, I propose a geocentric framework of trust in general and of organizational trust in particular. The typology of trust forms is built on the dimension of spatial strength to address the content of trust building from weak trust to strong trust and on the dimension of temporal stage to address the process of trust building from initial trust to mature trust. The typology of trust bases is built on the dimension of trust sources to address the bases of trust building from depersonalized sources to personalized sources and on the dimension of trust domains to address the bases of trust building from dyad domains to network domains. Together with its three pillars (trust-building mechanisms, leadership and trust-as-choice), the central theme of trust building connects all four trust typologies toward a geocentric framework that integrates and transcends the cultural values of the East and the West. This framework bears a special implication for theorizing about transaction cost and transaction value as a duality for interorganizational alliance.

Keywords

duality lensgeocentric frameworkorganizational trustleadershiptransaction valuetrust building组织信任信任建立领导交易价值跨文化理论框架矛盾视角
Type
Articles
Information
Management and Organization Review , Volume 4 , Issue 3 , November 2008 , pp. 413 - 439
Copyright
Copyright © International Association for Chinese Management Research 2008

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Barney, J. B., & Hansen, M. H. 1994. Trustworthiness: Can it be a source of competitive advantage? Strategic Management Journal, 15 (Special Winter Issue): 175–190.CrossRefGoogle Scholar
Bass, B. M. 1999. Two decades of research and development in transformational leadership. European Journal of Work and Organizational Psychology, 8: 9–32.CrossRefGoogle Scholar
Bauer, T. N., Bodner, T., Erdogan, B., Truxillo, D. M., & Tucker, J. S. 2007. Newcomer adjustment during organizational socialization: A meta-analytic review of antecedents, outcomes, and methods. Journal of Applied Psychology, 92: 707–721.Google Scholar
Bian, Y. 1997. Bringing strong tics back in: Indirect tics, network bridges, and job searches in China. American Behavioral Review, 62: 366–385.Google Scholar
Bowler, W. M., & Brass, D. J. 2006. Relational correlates of interpersonal citizenship behavior: A social network perspective. Journal of Applied Psychology, 91: 70–82.CrossRefGoogle ScholarPubMed
Burke, C. S., Sims, D. E., Lazzara, E. H., & Salas, E. 2007. Trust in leadership: A multi-level review and integration. Leadership Quarterly, 18: 606–632.CrossRefGoogle Scholar
Burt, R. S., & Knez, M. 1995. Kinds of third-party effects on trust. Rationality and Society, 7: 255–292.CrossRefGoogle Scholar
Chen, M-J. 2002. Transcending paradox: The Chinese ‘middle way’ perspective. Asia Pacific Journal of Management, 19: 179–199.CrossRefGoogle Scholar
Child, J., & Möllering, G. 2003. Contextual confidence and active trust development in the Chinese business environment. Organization Science, 14: 69–80.Google Scholar
Chua, R. Y., Morris, M. W., & Ingram, P. 2005. The social structure of affect- and cognition-based trust in Chinese and American managerial networks. Working Paper, Columbia Business School, New York.Google Scholar
Colquitt, J. A., Scott, B. A., & LePine, J. A. 2007. Trust, trustworthiness, and trust propensity: A meta-analytic test of their unique relationships with risk taking and job performance. Journal of Applied Psychology, 92: 909–927.CrossRefGoogle ScholarPubMed
Currall, S. C., & Inkpen, A. C. 2002. A multilevel approach to trust in joint ventures. Journal of International Business Studies, 33: 479–495.Google Scholar
Das, T. K., & Teng, B. 2001. Trust, control and risk in strategic alliances: An integrated framework. Organization Studies, 22: 251–284.Google Scholar
Dietz, G., & den Hartog, D. N. 2006. Measuring trust inside organizations. Personnel Review, 35: 557–588.CrossRefGoogle Scholar
Dirks, K. T., & Ferrin, D. 2002. Trust in leadership: Meta-analytic findings and implications for research and practice. Journal of Applied Psychology, 87: 611–628.Google Scholar
Dyer, J. H., & Chu, W. 2003. The role of trustworthiness in reducing transaction costs and increasing information sharing: Empirical evidence from the United States, Japan, and Korea. Organization Science, 14: 57–68.Google Scholar
Farh, J-L., & Cheng, B-S. 2000. A cultural analysis of paternalistic leadership in Chinese organizations. In Li, J. T., Tsui, A. S., & Welden, E. (Eds.), Management and organization in the Chinese context: 84–127. London: Macmillan.Google Scholar
Fei, X. 1992. From the soil: The foundations of Chinese society. Berkeley, CA: University of California Press.Google Scholar
Fryxell, E. G., Dooley, S. R., & Vryza, M. 2002. After the ink dries: The interaction of trust and control in US-based international joint ventures. Journal of Management Studies, 39: 865–886.Google Scholar
Fung, Y. 1970. The spirit of Chinese philosophy. Westport, CT: Greenwood Press.Google Scholar
Gersick, C. 1991. Revolutionary change theories: A multilevel exploration of the punctuated equilibrium paradigm. Academy of Management Review, 16: 10–36.Google Scholar
Gibbons, D. E. 2004. Friendship and advice networks in the context of changing professional values. Administrative Science Quarterly, 49: 238–262.Google Scholar
Giddens, A. 1984. The constitution of society: Outline of the theory of structuration. Cambridge: Polity Press.Google Scholar
Giddens, A. 1990. The consequences of modernity. Cambridge: Polity Press.Google Scholar
Graen, G. B., & Uhl-Bien, M. 1995. Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. Leadership Quarterly, 6: 219–247.Google Scholar
Granovetter, M. 1973. The strength of weak ties. American Journal of Sociology, 78: 1360–1380.Google Scholar
Granovetter, M. 1985. Economic action and social structure: The problem of embeddedness. American Journal of Sociology, 91: 481–510.CrossRefGoogle Scholar
Hardin, R. 2002. Trust and trustworthiness. New York: Russell Sage Foundation.Google Scholar
Hosmer, L. 1995. Trust: The connecting link between organizational theory and philosophical ethics. Academy of Management Review, 20: 379–403.CrossRefGoogle Scholar
Huff, L., & Kelly, L. 2003. Levels of organizational trust in individualist versus collectivist societies: A seven-nation study. Organization Science, 14: 81–90.CrossRefGoogle Scholar
Ilinitch, A. Y., D'Aveni, R. A., & Lewin, A. 1996. New organizational forms and strategies for managing in hypercompetitive environments. Organization Science, 7: 211–220.Google Scholar
Insko, C. A., Kirchner, J. L., Pinter, B., Efaw, J., & Wildschut, T. 2005. Interindividual-intergroup discontinuity as a function of trust and categorization: The paradox of expected cooperation. Journal of Personality and Social Psychology, 88: 365–385.CrossRefGoogle ScholarPubMed
Janowicz, M., & Noordehaven, N. 2006. Level of inter-organizational trust: Conceptualization and measurement. In Bachmann, R. & Zaheer, A. (Eds.), Handbook of trust research: 264–279. Cheltenham: Edward Elgar.Google Scholar
Jones, G. R., & George, J. M. 1998. The experience and evolution of trust: Implications for cooperation and teamwork. Academy of Management Review, 23: 531–546.CrossRefGoogle Scholar
Kostova, T., & Roth, K. 2003. Social capital in multinational corporations and a micro-macro model of its formation. Academy of Management Review, 28: 297–317.CrossRefGoogle Scholar
Kramer, R. M. 1999. Trust and distrust in organizations: Emerging perspectives, enduring questions. Annual Review Psychology, 50: 569–598.CrossRefGoogle ScholarPubMed
Lado, A. A., Boyd, N. G., Wright, P., & Kroll, M. 2006. Paradox and theorizing with the resource-based view. Academy of Management Review, 31: 115–131.Google Scholar
Lapidot, Y., Kark, R., & Shamir, B. 2007. The impact of situational vulnerability on the development and erosion of subordinates' trust in a formal leader. The Leadership Quarterly, 18: 16–34.Google Scholar
Larson, A. 1992. Network dyads in entrepreneurial settings: A study of the governance of exchange relationships. Administrative Science Quarterly, 37: 76–104.Google Scholar
Lawler, E.J. 2001. An affect theory of social exchange. The American Journal of Sociology, 107: 321–353.Google Scholar
Leung, K., Brew, F. P., Zhang, Z-X., & Zhang, Y. 2007. Harmony and conflict: A cross-culture investigation in China and Australia. Working Paper, City University of Hong Kong.Google Scholar
Levin, D. Z., Whitener, E. M., & Cross, R. 2006. Perceived trustworthiness of knowledge sources: The moderating impact of relationship length. Journal of Applied Psychology, 91: 1163–1171.Google Scholar
Lewicki, R. J., Tomlinson, E. C., & Gillespie, N. 2006. Models of interpersonal trust development: Theoretical approaches, empirical evidence, and future directions. Journal of Management, 32: 991–1022.CrossRefGoogle Scholar
Lewis, D., & Weigert, A. 1985. Trust as a social reality. Social Forces, 63: 967–985.Google Scholar
Lewis, M. W. 2000. Exploring paradox: Toward a more comprehensive guide. Academy of Management Review, 25: 760–777.Google Scholar
Li, P. P. 1998. Towards a geocentric framework of organizational form: A holistic, dynamic and paradoxical approach. Organization Studies, 19: 829–861.Google Scholar
Li, P. P. 2005. The puzzle of China's township-village enterprises: The paradox of local corporatism in a dual-track economic transition. Management and Organization Review, 1: 197–224.Google Scholar
Li, P. P. 2007a. Toward an interdisciplinary conceptualization of trust: A typological approach. Management and Organization Review, 3: 421–445.CrossRefGoogle Scholar
Li, P. P. 2007b. Social tie, social capital, and social behavior: An integrated framework of informal exchange. Asia Pacific Journal of Management, 24: 227–246.Google Scholar
Li, P. P., Bai, Y., & Xi, Y. 2006. Toward an integrative framework of organizational trust: The institutional bases and their mediating roles. Paper presented at the 2006 Conference of the International Association for Chinese Management Research, June 15–18, Nanjing, China.Google Scholar
Li, P. P., Yao, X., & Xi, Y. 2006. To unpack the black-box of micro-macro link: The mediating role of strategy. Paper presented at the 2006 Conference of the Academy of International Business, June 23–26, Beijing, China.Google Scholar
Luhmann, N. 1979. Trust and power. Chichester: Wiley.Google Scholar
McAllister, D.J. 1995. Affect- and cognition-based trust-as-foundations for interpersonal cooperation in organizations. Academy of Management Journal, 38: 24–59.CrossRefGoogle Scholar
McEvily, B., & Zaheer, A. 2006. Does trust still matter? Research on the role of trust in interorganizational exchange. In Bachmann, R. & Zaheer, A. (Eds.), Handbook of trust research: 280–300. Cheltenham: Edward Elgar.Google Scholar
McKnight, D. H., Cummings, L. L., & Chervany, N. L. 1998. Initial trust formation in new organization relationships. Academy of Management Review, 23: 473–490.CrossRefGoogle Scholar
Makhija, M. V., & Ganesh, U. 1997. The relationship between control and partner learning in learning-related joint ventures. Organization Science, 8: 508–527.Google Scholar
Malhotra, D., & Murnighan, J. K. 2002. The effects of contracts on interpersonal trust. Administrative Science Quarterly, 47: 534–559.Google Scholar
Mayer, R. C., Davis, J. H., & Schoorman, F. D. 1995. An integrative model of organizational trust. Academy of Management Review, 20: 709–734.Google Scholar
Meyerson, D., Weick, K. E., & Kramer, R. M. 1996. Swift trust and temporary groups. In Kramer, R. M. & Tyler, T. R. (Eds.), Trust in organizations: 166–195. Thousand Oaks, CA: Sage.Google Scholar
Möllering, G. 2006. Trust: Reason, routine, reflexivity. Oxford: Elsevier.Google Scholar
Murnighan, J. K., & Conlon, D. E. 1991. The dynamics of intense work groups: A study of British string quartets. Administrative Science Quarterly, 36: 165–187.Google Scholar
Ng, K., & Chua, R. Y. J. 2006. Do I contribute more when I trust more? Different effects of cognitiveand affective-based trust. Management and Organizational Review, 2: 43–66.CrossRefGoogle Scholar
Osborn, R. N., & Hagedoorn, J. 1997. The institutionalization and evolutionaiy dynamics of inter-organizational alliances and networks. Academy of Management Journal, 40: 261–278.CrossRefGoogle Scholar
Ouchi, W. G. 1980. Markets, bureaucracies and clans. Administrative Science Quarterly, 25: 129–141.Google Scholar
Pellegrini, E. K., & Scandura, T. A. 2008. Paternalistic leadership: A review and agenda for future research. Journal of Management, 34: 566–593.Google Scholar
Poole, M. S., & Van de Ven, A. H. 1989. Using paradox to build management and organization theories. Academy of Management Review, 14: 562–578.CrossRefGoogle Scholar
Poppo, L., Zhou, K. Z., & Ryu, S. 2008. Alternative origins to interorganizational trust: An interdependence perspective on the shadow of the past and the shadow of the future. Organization Science, 19: 39–55.CrossRefGoogle Scholar
Rousseau, D., Sitkin, S., Burt, R., & Camerer, C. 1998. Not so different after all: A cross discipline view of trust. Academy of Management Review, 23: 393–404.CrossRefGoogle Scholar
Schoorman, F. D., Mayer, R. C., & Davis, J. H. 2007. An integrative model of organizational trust: Past, present and future. Academy of Management Review, 32: 344–354.Google Scholar
Seppanen, R., Blomqvist, K., & Sundqvist, S. 2007. Measuring inter-organizational trust – A critical review of the empirical research in 1990–2003. Industrial Marketing Management, 36: 249–265.Google Scholar
Shamir, B., & Lapidot, Y. 2003. Trust in organizational superiors: Systemic and collective considerations. Organization Studies, 24: 463–491.Google Scholar
Shore, L. M., Tetrick, L. E., Lynch, P., & Barksdale, K. 2006. Social and economic exchange: Construct development and validation. Journal of Applied Social Psychology, 36: 837–867.CrossRefGoogle Scholar
Sitkin, S., & George, E. 2005. Managerial trust-building through the use of legitimating formal and informal control mechanisms. International Sociology, 20: 307–338.Google Scholar
Smith, K., & Berg, D. 1987. Paradoxes of group life. San Francisco, CA: Jossey-Bass.Google Scholar
Srinivasan, R., & Brush, T. H. 2006. Supplier performance in vertical alliances: The effects of self-enforcing agreements and enforceable contracts. Organization Science, 17: 436–452.CrossRefGoogle Scholar
Uzzi, B. 1997. Social structure and competition in interfirm networks: The paradox of embeddedness. Administrative Science Quarterly, 42: 35–67.Google Scholar
Van Heijenoort, J. 1963. Gödel's theorem. In Edwards, P. (Ed.), Encyclopedia of Philosophy (vol. 3): 348–357. New York: Macmillan.Google Scholar
Wang, H., Law, K. S., Hackett, R. D., Wang, D., & Chen, Z. X. 2005. Leader-member exchange as a mediator of the relationship between transformational leadership and followers' performance and organizational citizenship behavior. Academy of Management Journal, 48: 420–432.Google Scholar
Wasti, S. A., Tan, H. H., Brower, K. G., & Onder, C. 2007. Cross-cultural measurement of supervisor trustworthiness: An assessment of measurement invariance across three cultures. Leadership Quarterly, 18: 477–489.Google Scholar
Whitener, E., Brodt, S., Korsgaard, A., & Werner, J. 1998. Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior. Academy of Management Review, 23: 513–530.Google Scholar
Williams, M. 2007. Building genuine trust through interpersonal emotion management: A threat regulation model of trust and collaboration across boundaries. Academy of Management Review, 32: 595–621.Google Scholar
Williamson, O. E. 1993. Calculativeness, trust, and economic organization. Journal of Law and Economics, 34: 453–502.Google Scholar
Woolthuis, R. K., Hillebrand, B., & Nooteboom, B. 2005. Trust, contract and relationship development. Organization Studies, 26: 813–840.Google Scholar
Wuyts, S., & Geyskens, I. 2005. The formation of buyer-supplier relationships: Detailed contract drafting and close partner selection. Journal of Marketing, 69(4): 103–117.Google Scholar
Yuki, M., Maddux, W. W., Brewer, M. B., & Takemura, K. 2005. Cross-cultural differences in relationship- and group-based trust. Personality & Social Psychology Bulletin, 31: 48–62.CrossRefGoogle ScholarPubMed
Zaheer, A., McEvily, B., & Perrone, V. 1998. Does trust matter? Exploring the effects of interorganizational and interpersonal trust and performance. Organization Science, 9: 141–159.Google Scholar
Zand, D. E. 1972. Trust and managerial problem solving. Administrative Science Quarterly, 17: 229–239.Google Scholar
Zucker, L. 1986. Production of trust: Institutional sources of economic structure, 1840–1920. In Cummings, L. L. & Staw, B. M. (Eds.), Research in Organizational Behavior (vol. 8): 53–111. Greenwich, CT: JAI.Google Scholar