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Natural discourse reference generation reduces cognitive load in spoken systems

Published online by Cambridge University Press:  10 September 2010

E. CAMPANA ,
M. K. TANENHAUS ,
J. F. ALLEN  and
R. REMINGTON
E. CAMPANA
Affiliation:
Psychology Department, 699 S. Mill Avenue, Arizona State University, Tempe, AZ 85281, USA email: ellen.campana@asu.edu
M. K. TANENHAUS
Affiliation:
Brain and Cognitive Sciences, RC Box 270268, University of Rochester, Rochester, NY 14627, USA email: mtan@bcs.rochester.edu
J. F. ALLEN
Affiliation:
Computer Science, RC Box 270226, University of Rochester, Rochester, NY 14627, USA email: james@cs.rochester.edu
R. REMINGTON
Affiliation:
School of Psychology, McElwain Building, The University of Queensland, St. Lucia QLD 4072, Australia email: r.remington@psy.uq.edu.au
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Abstract

The generation of referring expressions is a central topic in computational linguistics. Natural referring expressions – both definite references like ‘the baseball cap’ and pronouns like ‘it’ – are dependent on discourse context. We examine the practical implications of context-dependent referring expression generation for the design of spoken systems. Currently, not all spoken systems have the goal of generating natural referring expressions. Many researchers believe that the context-dependency of natural referring expressions actually makes systems less usable. Using the dual-task paradigm, we demonstrate that generating natural referring expressions that are dependent on discourse context reduces cognitive load. Somewhat surprisingly, we also demonstrate that practice does not improve cognitive load in systems that generate consistent (context-independent) referring expressions. We discuss practical implications for spoken systems as well as other areas of referring expression generation.

Type
Articles
Information
Natural Language Engineering , Volume 17 , Issue 3 , July 2011 , pp. 311 - 329
Copyright
Copyright © Cambridge University Press 2010

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