Hostname: page-component-cd9895bd7-jkksz Total loading time: 0 Render date: 2024-12-27T10:39:51.894Z Has data issue: false hasContentIssue false

Factors Associated with Workplace Violence in Paramedics

Published online by Cambridge University Press:  28 June 2012

Stella Koritsas*
Affiliation:
Centre for Development Disability Health Victoria, Monash University, Melbourne, Australia
Malcolm Boyle
Affiliation:
Community Emergency Health and Paramedic Practice, Monash University, Melbourne, Australia
Jan Coles
Affiliation:
Department of General Practice, Monash University, Melbourne, Australia
*
Building 1, 270 Ferntree Gully Road, Notting Hill, VIC, 3168 Australia, E-mail: stella.koritsas@med.monash.edu.au

Abstract

Introduction:

The majority of research that has explored workplace violence has focused on establishing the prevalence of violence in different settings. In general, there is a paucity of research that explores factors that may predict or increase the risk of experiencing violence in the workplace.

Objective:

The aim of this research was to determine predictors of violence for paramedics.

Methods:

A questionnaire was developed that focused on paramedics' experi-ences with six forms of violence: verbal abuse, property damage/theft, intimi-dation, physical abuse, sexual harassment, and sexual assault.The questionnaire was distributed randomly to paramedics throughout rural Victoria and metropolitan South Australia, and completed and returned anonymously.

Results:

Predictors emerged for verbal abuse, intimidation, sexual harassment, and sexual abuse. Specifically, gender was the only predictor of intimidation, sexual harassment, and sexual assault. Paramedic qualifications, how they responded to a call-out, and hours per week in direct patient contact emerged as a predictor of verbal abuse.

Conclusions:

Certain factors predict or predispose paramedics to workplace violence. The need for workplace violence education and training is impera-tive for the prevention of violence, as well as for its management.

Type
Original Research
Copyright
Copyright © World Association for Disaster and Emergency Medicine 2009

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

1.Cembrowicz, S, Ritter, S: Attacks on Doctors and Nurses. In: Shepherd, J (ed), Violence in Health Care: A Practical Guide to Coping With Violence and Caring for Victims. United Kingdom: Oxford University Press, 1994, pp 1341.Google Scholar
2.Alexander, C., Fraser, J: Occupational violence in an Australian healthcare set-ting: Implications for managers. J Healthc Manag 2004;49:377390.Google Scholar
3.Koritsas, S, Coles, J, Boyle, M, et al. : Prevalence and predictors of occupation-al violence and aggression towards general practitioners: A cross-sectional study. Br J Gen Pract 2007;57:967970.CrossRefGoogle Scholar
4.Magin, PJ, Adams, J, Sibbritt, DW, et al. : Experiences of occupational violence in Australian urban general practice: A cross-sectional study of GPs. Med J Aust 2005;183:352356.CrossRefGoogle ScholarPubMed
5.Tolhurst, H, Baker, L, Murray, G, et al. : Rural general practitioner experience of work-related violence in Australia. Aust J Rural Health 2003;11:231236.CrossRefGoogle ScholarPubMed
6.Brown, R, Bute, S, Forde, P (eds.): Social Workers at Risk: The Prevention and Management of Violence. Basingstoke, United Kingdom: Macmillan, 1986.CrossRefGoogle Scholar
7.Jayaratne, S: A national survey of violence in the practice of social work. Fam Soc 2004;85:445453.CrossRefGoogle Scholar
8.Littlechild, B: The stresses arising from violence, threats and aggression against child protection social workers. J of Soc Work 2005;5:6182.CrossRefGoogle Scholar
9.Macdonald, G, Sirotich, F: Violence in the social work workplace: The Canadian experience. Int Soc Work 2005;48:772781.Google Scholar
10.Newhill, CE: Prevalence and risk factors for client violence toward social workers. Fam Soc 1996;77:488495.Google Scholar
11.Norris, D (ed.): Violence against Social Workers. London: Jessica Kingsley, 1990.Google Scholar
12.Spencer, PC: Client violence toward social workers: The role of management in community mental health programs. Soc Work 2003;48:532544.CrossRefGoogle ScholarPubMed
13.Winstanley, S, Hales, L: Prevalence of aggression towards residential social workers: Do qualifications and experience make a difference? Child Youth Care Forum 2008;37:103110.Google Scholar
14.Boyle, M, Koritsas, S, Coles, J, et al. : A pilot study of workplace violence towards paramedics. EMJ 2007;24:760763.CrossRefGoogle ScholarPubMed
15.Corbett, SSW, Grange, JJT, Thomas, TTL: Exposure of prehospital care providers to violence. Prehosp Emerg Care 1998;2:127231.Google Scholar
16.Grange, JT, Corbett, SW: Violence against emergency medical services personnel. Prehosp Emerg Care 2002;6:186190.Google Scholar
17.Mechem, CC, Dickinson, ET, Shofer, FS, et al. : Injuries from assaults on para-medics and firefighters in an urban emergency medical services system. Prehosp Emerg Care 2002;6:396401.CrossRefGoogle Scholar
18.Pozzi, C: Exposure of prehospital providers to violence and abuse. J Emerg Nurs 1998;24:320332.Google Scholar
19.Suserud, BO, Blomquist, M, Johansson, I: Experiences of threats and violence in the Swedish ambulance service. Accid Emerg Nurs 2002;10:127–35.Google Scholar
20.Wynne, R, Clarkin, N, Cox, T, et al. : Guidance on the Prevention of Violence at Work. Luxembourg: European Commission, 1997.Google Scholar
21.Robinson, R: Follow-Up Study of Health and Stress in Ambulance Services of Victoria, Australia 2002. Report 1. Paramedics and their Partners. Melbourne: Victorian Ambulance Crisis Counselling Unit; 2002.Google Scholar
22.Arnetz, JE, Arnetz, BB, Petterson, IL: Violence in the nursing profession: Occupational and lifestyle risk factors in Swedish what is the rest of this ref-erence?. Work Stress 1996;10:119127.Google Scholar
23.Vanderslott, J: A study of violence towards staff by patients in an NHS Trust Hospital. J Psychiatr Ment Health Nurs 1998;5:291298.CrossRefGoogle Scholar
24.Mayhew, C., Chappell, D: Prevention of Occupational Violence in the Health Workplace. Canberra: Australian Institute of Criminology; 2001.Google Scholar
25.Arnetz, JE, Arnetz, BB: Violence towards health care staff and possible effects on the quality of patient care. Soc Sci Med 2001;52:417427.Google Scholar