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DISCRETE-EVENT SIMULATION FOR SPECIFICATION DESIGN OF PRODUCTS IN PRODUCT-SERVICE SYSTEMS

Part of: Design Support Tools

Published online by Cambridge University Press:  11 June 2020

D. Kloock-Schreiber ,
R. Siqueira ,
P. C. Gembarski  and
R. Lachmayer
D. Kloock-Schreiber
Affiliation:
Leibniz Universität Hannover, Germany
R. Siqueira*
Affiliation:
Leibniz Universität Hannover, Germany
P. C. Gembarski
Affiliation:
Leibniz Universität Hannover, Germany
R. Lachmayer
Affiliation:
Leibniz Universität Hannover, Germany
*
*siqueira@ipeg.uni-hannover.de

Abstract

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Boundaries between products and services vanish and companies increasingly offer hybrid solutions known as Product Service Systems (PSS). Thereby, a holistic view that includes both the product and service parts must be taken. This paper presents a discrete-event simulation of a PSS as a method for the specification of the product part. Besides product and service, the application scenario and the decision-making are also modeled. Based on the results for a case study, the customer requirements could be guaranteed as the essential product specifications were optimized to minimize total costs.

Keywords

product-service systems (PSS)simulation-based designproduct developmentdiscrete-event simulation
Type
Article
Information
Proceedings of the Design Society: DESIGN Conference , Volume 1 , May 2020 , pp. 255 - 264
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2020. Published by Cambridge University Press

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