Published online by Cambridge University Press: 11 June 2020
The future focus of research in the automotive sector will be on automation and data-driven technologies. These technologies provide new services and values to customers, owners and other stakeholders in mobility. We propose a wizard-of-oz like method to evaluate future user needs and redesign the current approach of vehicle development. The mobility box provides a modular and extendable framework to merge user centred design with vehicle data acquisition. This enables the design of services and properties for unknown mobility concepts.