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From human-centred to humanity-ecosystem centred design. How can we dialogue with AI?

Published online by Cambridge University Press:  16 May 2024

Zeynep Oğrak  and
Yener Altıparmakoğulları
Zeynep Oğrak*
Affiliation:
İzmir Institute of Technology, Turkey
Yener Altıparmakoğulları
Affiliation:
Mimar Sinan Fine Arts University, Turkey
*
zeynepograk@iyte.edu.tr

Abstract

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With the swift entry of artificial intelligence (AI) into everyday life, human-product interactions are becoming increasingly complex. We suggest an ecosystem-minded, humanity-centered design approach to better understand this complexity. Simultaneously with the development of interaction types, discussions and developments on theories of mental models are crucial to understanding and improving the nature of these interactions. In this paper, we address the gap in mental model theories and extend Norman's conceptual model at three dialogue levels: dialogue in language, mind, and use.

Keywords

artificial intelligence (AI)interaction designhumanity-centered designmental model
Type
Artificial Intelligence and Data-Driven Design
Information
Proceedings of the Design Society , Volume 4: DESIGN 2024 , May 2024 , pp. 2169 - 2178
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2024.

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