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Evaluation of a client held record introduced by a community mental health team

Published online by Cambridge University Press:  02 January 2018

Anna Stafford*
Affiliation:
Care Programme Approach Coordinator, Tower Hamlets Healthcare Trust
Richard Laugharne
Affiliation:
St George's Medical School London
*
Correspondence: The Royal London Hospital (St Clement's), 2A Bow Road, London E3 4LL
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Abstract

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A client held record for patients with long-term mental illness was introduced by a community mental health team in east London. The record was evaluated by asking the opinions of 45 patients and examining how their client record had been used. Over 80% of the patients found the record and the information it contained useful, 74% of contacts were recorded in the booklet and the client held record had begun to be used by many professionals for purposes other than appointments and medication. A client held record can increase patient involvement in care and help communication between professionals.

Type
Original Papers
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution (CC-BY) license (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Copyright
Copyright © 1997 The Royal College of Psychiatrists

References

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Laugharne, R. & Stafford, A. (1996) Access to records and client held records: a review of the literature. Psychiatric Bulletin, 20, 338341.Google Scholar
McLaren, P. M., Watson, R., Wooster, A., et al (1993) Assessing medical records: Patient preferences and knowledge. Journal of Mental Health, 2, 175181.CrossRefGoogle Scholar
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