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Patients or clients? – a hospital survey

Published online by Cambridge University Press:  02 January 2018

Mark W.M. Upton ,
G. Harm Boer  and
Alastair J. Neale
Mark W.M. Upton
Affiliation:
Wonford House Hospital, Exeter EX2 5AF
G. Harm Boer
Affiliation:
Wonford House Hospital, Exeter EX2 5AF
Alastair J. Neale
Affiliation:
Wonford House Hospital, Exeter EX2 5AF
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The use of the term client, rather than patient, has become frequent in psychiatric hospitals. There is little evidence to justify this change, so this study surveyed the views of the in-patients in a community based psychiatric hospital to establish the term they prefer. It concludes that a dear majority of people admitted to a psychiatric hospital think of themselves as patients, not clients.

Type
Original papers
Information
Psychiatric Bulletin , Volume 18 , Issue 3 , March 1994 , pp. 142 - 143
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution (CC-BY) license (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Copyright
Copyright © Royal College of Psychiatrists, 1994

References

Morgan, H.G. (1992) Suicide prevention - Hazards on the fast lane to community care. British Journal of Psychiatry, 160, 149–153.Google Scholar
Shore, M.F. (1988) Patient or client? Hospital and Community Psychiatry, 39, 1247.Google Scholar
Sullivan, F. (1992) Patient or consumer? British Journal of General Practice, 358, 213.Google Scholar
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