This commentary looks at the use of corporate social responsibility (CSR) mechanisms for implementing responsible data use. The commentary offers an overview of CSR theory and the discourse on a growing phenomenon known as corporate digital responsibility (CDR). The commentary links these theories to the historical debates on the nature of technology, ethics, and society. The aim is to reflect on CSR and CDR mechanisms and ignite the discussion on their adequacy considering the pursuit of data responsibility. Through our discussion and brief case studies, the paper reveals the gaps in relying on CSR and CDR and the need for a broader societal and comprehensive approach.

Data and data science offer tremendous potential to address some of our most intractable public problems (including the Covid-19 pandemic). At the same time, recent years have shown some of the risks of existing and emerging technologies. An updated framework is required to balance potential and risk, and to ensure that data is used responsibly. Data responsibility is not itself a new concept. However, amid a rapidly changing technology landscape, it has become increasingly clear that the concept may need updating, in order to keep up with new trends such as big data, open data, the Internet of things, and artificial intelligence, and machine learning. This paper seeks to outline 10 approaches and innovations for data responsibility in the 21st century. The 10 emerging concepts we have identified include:

End-to-end data responsibility

Decision provenance

Professionalizing data stewardship

From data science to question science

Contextual consent

Responsibility by design

Data asymmetries and data collaboratives

Personally identifiable inference

Group privacy

Data assemblies

Each of these is described at greater length in the paper, and illustrated with examples from around the world. Put together, they add up to a framework or outline for policy makers, scholars, and activists who seek to harness the potential of data to solve complex social problems and advance the public good. Needless to say, the 10 approaches outlined here represent just a start. We envision this paper more as an exercise in agenda-setting than a comprehensive survey.

Cash transfers have changed the way the humanitarian sector delivers assistance, and at the same time, digitalization is changing the way our world works in fundamental ways. The digitalization of cash means that the simple click of a button can put money in the hands of hundreds of thousands, if not millions, of people within minutes. Digital payments have been a game changer, opening the door to faster and more efficient delivery of life-saving assistance. Although physical currency will not disappear with the rise of digital payments, it is essential to balance the benefits of these digital processes with the risks. As humanitarians, we need to articulate what “do no harm” means in the digital age, applying this equally to the way we use digital payments to support people affected by armed conflicts and other situations of violence.