Homelessness includes a wide range of people, from those living on the street (strictly homeless) to people living temporarily with relatives or friends because they have lost their home. Programes for the homeless should design strategies aimed at encouraging insertion processes, thus considering the different dimensions involved. Within this framework Caritas delivers an array of assistance services for the homeless facing the stages of insertion. In Spain there are 315 centres offering meals for 20 000 people, most of them along with other services such as reception, residential premises or day-care centres. Caritas is responsible for 42% of them. Overall, it is easier to get a lunch than any other meal during the day, followed by dinner, while it is difficult to get a breakfast.

Social dining rooms are valuable places for a first contact (first stage of the insertion process) and even to start the second stage (personal recovery).