The utilization of data in design is a crucial aspect of shaping the product and service development. Despite the lack of extensive research on this subject, this study aims to bridge the gap by introducing the ‘D³IKIT’, a data-driven design process and toolkit. Through workshops, this process and toolkit offer a practical method for creating innovative product and service concepts using data and machine learning. Developed and tested with the participation of 42 individuals, the ‘D³IKIT’ provides valuable insights for both practitioners and academics.

The exponential growth of data collection opens possibilities for analyzing data to address political and societal challenges. Still, European cities are not utilizing the potential of data generated by its citizens, industries, academia, and public authorities for their public service mission. The reasons are complex and relate to an intertwined set of organizational, technological, and legal barriers, although good practices exist that could be scaled, sustained, and further developed. The article contributes to research on data-driven innovation in the public sector comparing high-level expectations on data ecosystems with actual practices of data sharing and innovation at the local and regional level. Our approach consists in triangulating the analysis of in-depth interviews with representatives of the local administrations with documents obtained from the cities. The interviews investigated the experiences and perspectives of local administrations regarding establishing a local or regional data ecosystem. The article examines experiences and obstacles to data sharing within seven administrations investigating what currently prevents the establishment of data ecosystems. The findings are summarized along three main lines. First, the limited involvement of private sector organizations as actors in local data ecosystems through emerging forms of data sharing became evident. Second, we observed the concern over technological aspects and the lack of attention on social or organizational issues. Third, a conceptual decision to apply a centralized and not a federated digital infrastructure is noteworthy.

For smart cities, data-driven innovation promises societal benefits and increased well-being for residents and visitors. At the same time, the deployment of data-driven innovation poses significant ethical challenges. Although cities and other public-sector actors have increasingly adopted ethical principles, employing them in practice remains challenging. In this commentary, we use a virtue-based approach that bridges the gap between abstract principles and the daily work of practitioners who engage in and with data-driven innovation processes. Inspired by Aristotle, we describe practices of data-driven innovation in a smart city applying the concepts of virtue and phronêsis, meaning good judgment of and sensitivity to ethical issues. We use a dialogic case-study approach to study two cases of data-driven innovation in the city of Helsinki. We then describe as an illustration of how our approach can help bridge the gap between concrete practices of data-driven innovation and high-level principles. Overall, we advance a theoretically grounded, virtue-based approach, which is practice oriented and linked to the daily work of data scientists and other practitioners of data-driven innovation. Further, this approach helps understand the need for and importance of individual application of phronêsis, which is particularly important in public-sector organizations that can experience gaps between principle and practice. This importance is further intensified in cases of data-driven innovation in which, by definition, novel and unknown contexts are explored.

Data trusts have been conceived as a mechanism to enable the sharing of data across entities where other formats, such as open data or commercial agreements, are not appropriate, and make data sharing both easier and more scalable. By our definition, a data trust is a legal, technical, and organizational structure for enabling the sharing of data for a variety of purposes. The concept of the “data trust” requires further disambiguation from other facilitating structures such as data collaboratives. Irrespective of the terminology used, attempting to create trust in order to facilitate data sharing, and create benefit to individuals, groups of individuals, or society at large, requires at a minimum a process-based mechanism, that is, a workflow that should have a trustworthiness-by-design approach at its core. Data protection by design should be a key component of such an approach.