Inspired by the Sustainable Development Goals (SDGs), the international development community is driving digital ID programmes in low and middle income countries (LMICs) such as Kenya. Kenya has had experience with state-issued identity registration such as that proposed in digital ID programmes for over a century. Identity registration has gendered impacts, stemming from the historical exclusion of women in the system, lack of recognition of their contribution to new uses of the system, as well as lack of engagement with women regarding remedies. Digital ID risks continuing and exacerbating these injustices, as it is based on the existing system. This article uses the ‘protect, respect, remedy’ framework of the United Nations Guiding Principles on Business and Human Rights to analyse how decolonial approaches could be applied in digital ID to untangle it from colonial legacies, check the ever-increasing power of businesses involved in digital ID systems, and broaden intersectional understanding of human rights.

Digital identity (eID) systems are a crucial piece in the digital services ecosystem. They connect individuals to a variety of socioeconomic opportunities but can also reinforce power asymmetries between organizations and individuals. Data collection practices can negatively impact an individual’s right to privacy, autonomy, and self-determination. Protecting individual rights, however, may be at odds with imperatives of profit maximization or national security. The use of eID technologies is hence highly contested. Current approaches to governing eID systems have been unable to fully address the trade-offs between the opportunities and risks associated with these systems. The responsible innovation (RI) literature provides a set of principles to govern disruptive innovations, such as eID systems, toward societally desirable outcomes. This article uses RI principles to develop a framework to govern eID systems in a more inclusive, responsible, and user-centered manner. The proposed framework seeks to complement existing practices for eID system governance by bringing forth principles of deliberation and democratic engagement to build trust amongst stakeholders of the eID system and deliver shared socioeconomic benefits.