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  • 19 - How Can We Optimise Healthcare Delivery in the Wake of the COVID-19 Pandemic?

  • from Part II - Health Behaviours and Policies during Covid-19
  • Edited by Joan Costa-Font, London School of Economics and Political Science, Matteo M. Galizzi, London School of Economics and Political Science
  • Book:
    Behavioural Economics and Policy for Pandemics
    Published online:
    31 January 2025
    Print publication:
    02 May 2024, pp 348-368

  • Summary

    This chapter examines the effect of the COVID-19 pandemic on the use of digital health care. That is, we study the effect of the pandemic shock and subsequent COVID-19 policies on the rise of digital health solutions and technologies with a focus on healthcare settings. Second, we examine how behavioural economics theories critically evaluate the uptake and understand key changes in delivery and healthcare utilisation. Third, we develop behaviourally feasible policy proposals that could contribute to increased uptake of digital health solutions and technologies within the National Health Service, for providers and patients going forward.