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4 - Mutual Trust in Human–AI Teams Relies on Metacognition

from Part II - Taxonomy of Metacognitive Approaches

Published online by Cambridge University Press:  08 September 2025

Paulo Shakarian
Affiliation:
Syracuse University, New York
Hua Wei
Affiliation:
Arizona State University
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Summary

The long game of AI aims at developing agents that are progressively more human-like in an ever-growing number of facets. Such agents must be able to explain the causes and effects of events and attitudes of agents in their world, including their own attitudes. This state of affairs can only be brought about if the agents are endowed with metacognitive abilities. In this chapter, we highlight the importance of metacognition for modeling the phenomenon of trust. Specifically, we present the case for the interdependence of metacognition and mutual trust between members of human-AI teams. We also argue that metacognition based on causality and contentful explanations requires knowledge support modeling human semantic and episodic memories as well as knowledge of language. We illustrate the above point with examples from systems developed using the OntoAgent cognitive architecture.

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Publisher: Cambridge University Press
Print publication year: 2025

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