Book contents
- The Cambridge Handbook of AI and Consumer Law
- The Cambridge Handbook of AI and Consumer Law
- Copyright page
- Contents
- Detailed Contents
- Contributors
- Preface
- Statement
- Part I Rise of AI Consumer Markets
- Part II Consumer Choice
- Part III Liability
- Part IV Harm
- 12 AI, Consumers and Psychological Harm
- 13 Algorithmic Exploitation of Consumers
- 14 Use of AI Enforcement Technology (EnfTech)
- Part V Application and Regulation of AI
12 - AI, Consumers and Psychological Harm
from Part IV - Harm
Published online by Cambridge University Press: 21 October 2024
Book contents
- The Cambridge Handbook of AI and Consumer Law
- The Cambridge Handbook of AI and Consumer Law
- Copyright page
- Contents
- Detailed Contents
- Contributors
- Preface
- Statement
- Part I Rise of AI Consumer Markets
- Part II Consumer Choice
- Part III Liability
- Part IV Harm
- 12 AI, Consumers and Psychological Harm
- 13 Algorithmic Exploitation of Consumers
- 14 Use of AI Enforcement Technology (EnfTech)
- Part V Application and Regulation of AI
Summary
The chapter addresses the notion of psychological harm inflicted upon consumers by AI systems. It ponders what phenomena could be considered psychological harm, analyzes how AI systems could be causing them, and provides an overview of the legal strategies for combating them. It demonstrates that the risk posed to consumers’ mental health by AI systems is real and should be addressed, yet the approach taken by the EU in its AIA Proposal is suboptimal.
Keywords
- Type
- Chapter
- Information
- The Cambridge Handbook of AI and Consumer LawComparative Perspectives, pp. 163 - 174Publisher: Cambridge University PressPrint publication year: 2024