Skip to main content Accessibility help

We use cookies to distinguish you from other users and to provide you with a better experience on our websites. Close this message to accept cookies or find out how to manage your cookie settings.

Close cookie message
×
Hostname: page-component-78c5997874-ndw9j Total loading time: 0 Render date: 2024-11-10T11:11:11.476Z Has data issue: false hasContentIssue false

31 - A Multilevel Model of Emotions and Creativity in Organizations

from Part V - Emotions and Creativity at School and Work

Published online by Cambridge University Press:  16 February 2023

By
Neal M. Ashkanasy  and
March L. To
Edited by
Zorana Ivcevic ,
Jessica D. Hoffmann  and
James C. Kaufman
Zorana Ivcevic
Affiliation:
Yale University, Connecticut
Jessica D. Hoffmann
Affiliation:
Yale University, Connecticut
James C. Kaufman
Affiliation:
University of Connecticut
Get access

Summary

We adopt a multilevel view of emotions and creativity in organizations. Consistent with traditional definitions of the construct, we define creativity broadly in terms of a process that leads to ideas, products, or problem solutions that are both novel and practically useful. More recently, scholars have come to understand that organizational creativity is inherently a multi-level phenomenon that can (1) manifest as a within-person, temporally varying phenomenon, (2) be influenced by employees’ individual proclivities for creative behavior, (3) involve interpersonal communication of ideas, (4) emerge as team or group creativity, or (5) reflect a creative organizational culture or climate. In this chapter, we aim to integrate these creative processes across all five levels of analysis. We especially address circumstances under which creativity can be associated with positive or negative affect, arguing that, depending on personal and situational conditions, creativity can be associated with either positive or negative emotions. We conclude with suggestions for future research.

Keywords

creativityemotionsmultilevelpositive affectnegative affect
Type
Chapter
Information
The Cambridge Handbook of Creativity and Emotions , pp. 598 - 619
Publisher: Cambridge University Press
Print publication year: 2023

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Amabile, T. M., Barsade, S. G., Mueller, J. S., & Staw, B. M. (2005). Affect and creativity at work. Administrative Science Quarterly, 50, 367–403. https://doi.org/10.2189/asqu.2005.50.3.367Google Scholar
Ashforth, B. E., & Humphrey, R. H. (1995). Emotion in the workplace: A reappraisal. Human Relations, 48, 97–125. https://doi.org/10.1177/001872679504800201Google Scholar
Ashkanasy, N. M. (2003a). Emotions in organizations: A multi-level perspective. In Dansereau, F., Yammarino, F. J. (Eds.), Research in Multi-Level Issues in Strategy and Methods (vol. 2, pp. 9–54). Emerald Group. https://doi.org/10.1016/s1475–9144(03)02002-2Google Scholar
Ashkanasy, N. M. (2003b). Emotions at multiple levels: An integration. In Dansereau, F. and Yammarino, F. J. (Eds.), Research in Multi-Level Issues in Strategy and Methods (vol. 2, pp. 71–81. Emerald Group. https://doi.org/10.1016/s1475–9144(03)02005-8Google Scholar
Ashkanasy, N. M., & Dorris, A. D. (2017). Emotion in the workplace. Annual Review of Organizational Psychology and Organizational Behavior, 4, 67–90. https://doi.org/10.1146/annurev-orgpsych-032516-113231CrossRefGoogle Scholar
Ashkanasy, N. M., & Härtel, C. E. (2014). Positive and negative affective climate and culture: The good, the bad, and the ugly. In Schneider, B., & Barbera, K. (Eds.), Oxford Handbook of Organizational Climate and Culture (pp. 136–152). Oxford University Press. https://doi.org/10.1093/oxfordhb/9780199860715.013.0008Google Scholar
Ashkanasy, N. M., Härtel, C. E. J., & Bialkowski, A. (2020). Affective climate and organization-level emotion management. In Yang, L-Q., Cropanzano, , R. S., Martinez-Tur, V., & Daus, C. A. (Eds). The Cambridge Handbook of Workplace Affect (pp. 375–385). Cambridge University Press. https://doi.org/10.1017/9781108573887.029Google Scholar
Ashkanasy, N. M., & Humphrey, R. H. (2011a). Current emotion research in organizational behavior. Emotion Review, 3, 214–224. https://doi.org/10.1177/1754073910391684Google Scholar
Ashkanasy, N. M., & Humphrey, R. H. (2011b). A multi-level view of leadership and emotions: Leading with emotional labor. In Bryman, A., Collinson, D., Grint, K., Jackson, B., & Uhl-Bien, M. (eds.), Sage Handbook of Leadership (pp. 363–377). Sage.Google Scholar
Averill, J. R. (1999). Individual differences in emotional creativity: Structure and correlates. Journal of Personality, 67, 331–371. https://doi.org/10.1111/1467-6494.00058CrossRefGoogle ScholarPubMed
Ayoko, O. B., & Härtel, C. E. J. (2016). The role of emotions and emotion management in destructive and productive conflict in culturally heterogeneous workgroups. In Ashkanasy, N. M., Zerbe, W. J., & Härtel, C. E. J. (Eds.), Managing Emotions in the Workplace (pp. 77–97). ME Sharpe. https://doi.org/10.4324/9781315290812-14Google Scholar
Baas, M., De Dreu, C. K., & Nijstad, B. A. (2008). A meta-analysis of 25 years of mood-creativity research: Hedonic tone, activation, or regulatory focus? Psychological Bulletin, 134, 779–806. ttps://doi.org/10.1037/a0012815Google Scholar
Baron-Cohen, S., Wheelwright, S., Hill, J., Raste, Y., & Plumb, I. (2001). The “Reading the Mind in the Eyes” test revised version: A study with normal adults, and adults with Asperger syndrome or high-functioning autism. Journal Of Child Psychology and Psychiatry, 42, 241–251. https://doi.org/10.1111/1469-7610.00715Google Scholar
Barsade, S. G. (2002). The ripple effect: Emotional contagion and its influence on group behavior. Administrative Science Quarterly, 47(4), 644–675. https://doi.org/10.2307/3094912Google Scholar
Barsade, S. G. & Knight, A. P. (2015). Group affect. The Annual Review of Organizational Psychology and Organizational Behavior, 2, 21–46. https://doi.org/10.1146/annurev-orgpsych-032414-111316Google Scholar
Barsade, S. G., Ward, A. J., Turner, J. D., & Sonnenfeld, J. A. (2000). To your heart’s content: A model of affective diversity in top management teams. Administrative Science Quarterly, 45, 802–836. https://doi.org/10.2307/2667020Google Scholar
Binnewies, C., & Wörnlein, S. C. (2011). What makes a creative day? A diary study on the interplay between affect, job stressors, and job control. Journal of Organizational Behavior, 32, 589–607. https://doi.org/10.1002/job.731Google Scholar
Bledow, R., Rosing, K., & Frese, M. (2013). A dynamic perspective on affect and creativity. Academy of Management Journal, 56, 432–450. https://doi.org/10.1037/e518392013–355CrossRefGoogle Scholar
Bledow, R., Schmitt, A., Frese, M., & Kuehnel, J. (2011). The affective shift model of work engagement. Journal of Applied Psychology, 96, 1246–1257. https://doi.org/10.1037/a0024532Google Scholar
Clark, L. A., Watson, D., & Leeka, J. (1989). Diurnal variation in the positive affects. Motivation and Emotion, 13, 205–234. https://doi.org/10.1007/bf00995536CrossRefGoogle Scholar
Cole, M. S., Walter, F., & Bruch, H. (2008). Affective mechanisms linking dysfunctional behavior to performance in work teams: A moderated mediation study. Journal of Applied Psychology, 93, 945–958. https://doi.org/10.1037/0021-9010.93.5.945Google Scholar
Collins, A. L., Lawrence, S. A., Troth, A. C., & Jordan, P. J. (2013). Group affective tone: A review and future research directions. Journal of Organizational Behavior, 34, 43–62. https://doi.org/10.1002/job.1887CrossRefGoogle Scholar
Collins, B. J., Munyon, T. P., Ashkanasy, N. M., et al. (2013, November). Positive affective asymmetry, process quality, and team decision-making effectiveness. Paper presented at the Annual Meeting of the Southern Management Association, New Orleans, Louisiana, USA.Google Scholar
Cummings, A., & Oldham, G. R. (1997). Enhancing creativity: Managing work contexts for the high potential employee. California Management Review, 40(1), 22–38. https://doi.org/10.2307/41165920Google Scholar
Dalal, R. S., Baysinger, M., Brummel, B. J., & LeBreton, J. M. (2012). The relative importance of employee engagement, other job attitudes, and trait affect as predictors of job performance. Journal of Applied Social Psychology, 42, E295–E325. https://doi.org/10.1111/j.1559-1816.2012.01017.xGoogle Scholar
Dasborough, M. T., Sinclair, M., Russell-Bennett, R., & Tombs, A. (2008). Measuring emotion: Methodological issues and alternatives. In Ashkanasy, N. M. & Cooper, C. L. (Eds.), Research Companion to Emotions in Organizations (pp 197–210). Edwin Elgar. https://doi.org/10.4337/9781848443778.00021Google Scholar
De Clercq, D., & Belausteguigoitia, I. (2019). Reducing the harmful effect of work overload on creative behavior: Buffering roles of energy‐enhancing resources. Creativity and Innovation Management, 28, 5–18. https://doi.org/10.1111/caim.12278Google Scholar
De Dreu, C. K. W., Baas, M., & Nijstad, B. A. (2008). Hedonic tone and activation level in the mood–creativity link: Toward a dual pathway to creativity model. Journal of Personality and Social Psychology, 94, 739–756. https://doi.org/10.1037/0022-3514.94.5.739Google Scholar
de Rivera, J. (1992). Emotional climate: Social structure and emotional dynamics. International Review of Studies on Emotions, 2, 197–218.Google Scholar
Diamond, M. S., & Pierson, T. C. (2020). The challenges of vaccine development against a new virus during a pandemic. Cell Host & Microbe, 27, 699–703. https://doi.org/10.1016/j.chom.2020.04.021Google Scholar
Diefendorff, J. M., & Richard, E. M. (2003). Antecedents and consequences of emotional display rule perceptions. Journal of Applied Psychology, 88, 284–294. https://doi.org/10.1037/0021-9010.88.2.284Google Scholar
Fisher, C.D., Minbashian, A., Beckmann, N., & Wood, R.E. (2013). Task appraisals, emotions, and performance goal orientation. Journal of Applied Psychology, 98, 364–373. https://doi.org/10.1037/a0031260Google Scholar
Forgas, J. P. (2002). Feeling and doing: Affective influences on interpersonal behavior. Psychological Inquiry, 13, 1–28. https://doi.org/10.1207/s15327965pli1301_01Google Scholar
Fredrickson, B. L. (2001). The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. American Psychologist, 56, 218–226. https://doi.org/10.1037/0003-066x.56.3.218Google Scholar
Friedman, R. S., & Förster, J. (2010). Implicit affective cues and attentional tuning: An integrative review. Psychological Bulletin, 136, 875–893. https://doi.org/10.1037/a0020495Google Scholar
Frijda, N. H. (1986). The Emotions. Cambridge University Press.Google Scholar
Geher, G., Betancourt, K., & Jewell, O. (2017). The link between emotional intelligence and creativity. Imagination, Cognition and Personality, 37, 5–22. https://doi.org/10.1177/0276236617710029Google Scholar
George, J. M. (1990). Personality, affect, and behavior in groups. Journal of Applied Psychology, 75, 107–116. https://doi.org/10.1037/0021-9010.75.2.107Google Scholar
George, J. M. (2000). Emotions and leadership: The role of emotional intelligence. Human Relations, 53, 1027-1055. https://doi.org/10.1177/0018726700538001Google Scholar
George, J. M., & King, E. B. (2007). Potential pitfalls of affect convergence in teams: Functions and dysfunctions of group affective tone. In Mannix, E. A., Neale, M. A., & Anderson, C. P. (Eds.), Research on Managing Groups and Teams (vol. 10, pp. 97–123). Elsevier. https://doi.org/10.1016/s1534–0856(07)10005-0Google Scholar
George, J. M., & Zhou, J. (2002). Understanding when bad moods foster creativity and good ones don’t: The role of context and clarity and feeling. Journal of Applied Psychology, 87, 687–697. https://doi.org/10.1037/0021-9010.87.4.687Google Scholar
George, J. M., & Zhou, J. (2007). Dual Tuning in a supportive context: Joint contribution of positive mood, negative mood, and supervisory behaviors to employee creativity. Academy of Management Journal, 50, 605–622. https://doi.org/10.5465/amj.2007.25525934Google Scholar
Gilmore, P. L., Hu, X., Wei, F., Tetrick, L. E., & Zaccaro, S. J. (2013). Positive affectivity neutralizes transformational leadership’s influence on creative performance and organizational citizenship behaviors. Journal of Organizational Behavior, 34, 1061–1075. https://doi.org/10.1002/job.1833CrossRefGoogle Scholar
Gooty, J., Connelly, S., Griffith, J., & Gupta, A. (2010). Leadership, affect and emotions: A state of the science review. The Leadership Quarterly, 21(6), 979–1004. https://doi.org/10.1016/j.leaqua.2010.10.005CrossRefGoogle Scholar
Gouthier, M. H., & Rhein, M. (2011). Organizational pride and its positive effects on employee behavior. Journal of Service Management, 22, 633–649. https://doi.org/10.1108/09564231111174988Google Scholar
Grandey, A. A. (2000). Emotional regulation in the workplace: A new way to conceptualize emotional labor. Journal of Occupational Health Psychology, 5, 59–100. https://doi.org/10.1037/1076-8998.5.1.95Google Scholar
Grawitch, M. J., Munz, D. C., Elliott, E. K., & Mathis, A. (2003). Promoting creativity in temporary problem-solving groups: The effects of positive mood and autonomy in problem definition on idea-generating performance. Group Dynamics: Theory, Research, and Practice, 7, 200–213. https://doi.org/10.1037/1089-2699.7.3.200Google Scholar
Grawitch, M. J., Munz, D. C., & Kramer, T. J. (2003). Effects of member mood states on creative performance in temporary workgroups. Group Dynamics: Theory, Research, and Practice, 7, 41–54. https://doi.org/10.1037/1089-2699.7.1.41CrossRefGoogle Scholar
Härtel, C. E., & Ashkanasy, N. M. (2011). Healthy human cultures as positive work environments. In Ashkanasy, N. M., Wilderom, C. E. P., & Peterson, M. F. (Eds.), The SAGE Handbook of Organizational Culture and Climate (pp. 85–100). Sage. https://doi.org/10.4135/9781483307961.n6Google Scholar
Härtel, C. E., & Fujimoto, Y. (2000). Diversity is not the problem. Openness to perceived dissimilarity is. Journal of Management & Organization, 6, 14-27. https://doi.org/10.1017/s1833367200005484Google Scholar
Härtel, C. E. J. (2008). How to build a healthy emotional culture and avoid a toxic culture. In Cooper, C. L. & Ashkanasy, N. M. (Eds.), Research Companion to Emotion in Organizations (pp. 575–588). Edwin Elgar. https://doi.org/10.4337/9781848443778.00049Google Scholar
Härtel, C. E. J., & Ganegoda, D. B. (2008). Role of affect and interactional justice in moral leadership. In Zerbe, W. J., Härtel, C. E. J., & Ashkanasy, N. M. (Eds.), Research on Emotion in Organizations (vol. 4, pp. 155–180). Emerald. https://doi.org/10.1016/s1746–9791(08)04007-8Google Scholar
Hatfield, E., Cacioppo, J. T., & Rapson, R. L. (1993). Emotional contagion. Current Directions in Psychological Science, 2, 96–100. https://doi.org/10.1111/1467-8721.ep10770953Google Scholar
Hargadon, A. B., & Bechky, B. A. (2006). When collections of creatives become creative collectives: A field study of problem solving at work. Organization Science, 17, 484–500. https://doi.org/10.1287/orsc.1060.0200Google Scholar
Hennessey, B. A., & Amabile, T. A. (2010). Creativity. Annual Review of Psychology, 61, 569–598. https://doi.org/10.1146/annurev.psych.093008.100416Google Scholar
Hochschild, A. R. (1983/2012). The Managed Heart: Commercialization of Human Feeling. University of California Press. https://doi.org/10.1525/9780520951853Google Scholar
Hu, J., Erdogan, B., Jiang, K., Bauer, T. N., & Liu, S. (2018). Leader humility and team creativity: the role of team information sharing, psychological safety, and power distance. Journal of Applied Psychology, 103, 313–323. https://doi.org/10.1037/apl0000277Google Scholar
Huang, L., Krasikova, D. V., & Liu, D. (2016). I can do it, so can you: The role of leader creative self-efficacy in facilitating follower creativity. Organizational Behavior and Human Decision Processes, 132, 49–62. https://doi.org/10.1016/j.obhdp.2015.12.002CrossRefGoogle Scholar
Humphrey, R. H. (2002). The many faces of emotional leadership. The Leadership Quarterly, 13 493–504. https://doi.org/10.1016/s1048–9843(02)00140-6Google Scholar
Ivcevic, Z., & Brackett, M. (2015). Predicting creativity: Interactive effects of openness to experience and emotion regulation ability. Psychology of Aesthetics, Creativity, and the Arts, 9, 480–487. https://doi.org/10.1037/a0039826Google Scholar
Ivcevic, Z., Brackett, M. A., & Mayer, J. D. (2007). Emotional intelligence and emotional creativity. Journal of Personality, 75, 199–236. https://doi.org/10.1111/j.1467-6494.2007.00437.xCrossRefGoogle ScholarPubMed
Isen, A. (1999). On the relationship between affect and creative problem solving. In Russ, S. W. (Ed.), Affect, Creative Experience and Psychological Adjustment (pp. 3–18). Brunner/Mazel. https://doi.org/10.4324/9781315784557Google Scholar
Isen, A. M., Daubman, K. A., & Nowicki, G. P. (1987). Positive affect facilitates creative problem solving. Journal of Personality and Social Psychology, 52, 1122–1131. https://doi.org/10.1037/0022-3514.52.6.1122Google Scholar
Jones, E. E., & Kelly, J. R. (2009). No pain, no gains: Negative mood leads to process gains in idea-generation groups. Group Dynamics: Theory, Research and Practice, 13, 75–88. https://doi.org/10.1037/a0013812Google Scholar
Jordan, P. J., Ashkanasy, N. M., & Härtel, C. E. J. (2002). Emotional intelligence as a moderator of emotional and behavioral reactions to job insecurity. The Academy of Management Review, 27, 361–372. https://doi.org/10.5465/amr.2002.7389905Google Scholar
Jordan, P. J., Ashkanasy, N. M., & Lawrence, S. A. (in press). Job insecurity, emotional skills, workplace emotional reactions, and decision-making behaviors. In Humphrey, R. H., Ashkanasy, N. M., & Troth, A. C. (Eds.), Research on Emotion in Organizations (vol. 17). Emerald Group.Google Scholar
Kaplan, S., LaPort, K., & Waller, M. J. (2013). The role of positive affectivity in team effectiveness during crises. Journal of Organizational Behavior, 34, 473–491. https://doi.org/10.1002/job.1817CrossRefGoogle Scholar
Kelly, J. R., & Spoor, J. R. (2007). Naïve theories about the effects of mood in groups: A preliminary investigation. Group Processes and Intergroup Relations, 10, 203–222. https://doi.org/10.1177/1368430207074727Google Scholar
Khattak, M. N., Zolin, R., & Muhammad, N. (2020). The combined effect of perceived organizational injustice and perceived politics on deviant behaviors. International Journal of Conflict Management, 32, 62–87. https://doi.org/10.1108/ijcma-12-2019-0220Google Scholar
Kim, M. J., Choi, J. N., & Lee, K. (2016). Trait affect and individual creativity: Moderating roles of affective climate and reflexivity. Social Behavior and Personality: An International Journal, 44, 1477–1498. https://doi.org/10.2224/sbp.2016.44.9.1477Google Scholar
Kimberley, N. & Härtel, C. E. J. (2007). Building a climate of trust during organizational change: The mediating role of justice perceptions and emotion. In Härtel, C. E. J, Ashkanasy, N. M. & Zerbe, W. J. (Eds.). Research on Emotion in Organizations: Functionality, Intentionality and Morality (pp. 237–264). Elsevier Science. https://doi.org/10.1016/s1746–9791(07)03010-6Google Scholar
Klep, A., Wisse, B., & Van der Flier, H. (2011). Interactive affective sharing versus non‐interactive affective sharing in work groups: Comparative effects of group affect on work group performance and dynamics. European Journal of Social Psychology, 41, 312–323. https://doi.org/10.1002/ejsp.775Google Scholar
Krzeminska, A., Lim, J., & Härtel, C. E. J. (2018). Psychological capital and occupational stress in emergency services teams: empowering effects of servant leadership and workgroup emotional climate. In Petitta, L., Härtel, C. E. J., Ashkanasy, N. M., & Zerbe, W. (Eds.), Research on Emotion in Organizations (vol. 14, pp. 189–215). Emerald Group. https://doi.org/10.1108/s1746–979120180000014017Google Scholar
Lelieveld, G. J., Van Dijk, E., Van Beest, I., & Van Kleef, G. A. (2012). Why anger and disappointment affect other’s bargaining behavior differently: The moderating role of power and the mediating role of reciprocal and complementary emotions. Personality and Social Psychology Bulletin, 38(9), 1209–1221. https://doi.org/10.1177/0146167212446938CrossRefGoogle ScholarPubMed
Lopes, P. N., Grewal, D., Kadis, J., Gall, M., & Salovey, P. (2006). Evidence that emotional intelligence is related to job performance and affect and attitudes at work. Psicothema, 18(Supplement), 132–138. https://doi.org/10.1037/e514412014–138Google Scholar
Luksyte, A., & Spitzmueller, C. (2016). When are overqualified employees creative? It depends on contextual factors. Journal of Organizational Behavior, 37, 635–653. https://doi.org/10.1002/job.2054Google Scholar
Maimone, F., & Sinclair, M. (2010). Affective climate, organizational creativity, and knowledge creation: Case study of an automotive company. In Zerbe, W. J., Härtel, C. E. J., & Ashkanasy, N. M. (Eds.), Research on Emotion in Organizations (vol. 6, pp. 309–332). Emerald. https://doi.org/10.1108/s1746–9791(2010)0000006016Google Scholar
Martin, L. L., & Stoner, P. (1996). Mood as input: What we think about how we feel determines how we think. In Martin, L. L. & Tesser, A. (Eds.), Striving and Feelings: Interactions among Goals, Affect, and Self-Regulation (pp. 279–301). Erlbaum.Google Scholar
Matos, F. (2017). Foundations of Creativity in the Workplace: The Impact of Cognitive and Emotional Culture on Creativity. Unpublished doctoral dissertation. Católica-Lisbon School of Business & Econmics.Google Scholar
Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? In Salovey, P. & Sluyter, D. (Eds.), Emotional Development and Emotional Intelligence: Implications for Educators (pp. 3–31). Basic Books.Google Scholar
Mayer, J. D., Salovey, P., & Caruso, D. (2002). MSCEIT Item Booklet Version 2.0. Multi-Health Systems.Google Scholar
Miron-Spektor, E., Gino, F., & Argote, L. (2011). Paradoxical frames and creative sparks: Enhancing individual creativity through conflict and integration. Organizational Behavior and Human Decision Processes, 116, 229–240. https://doi.org/10.1016/j.obhdp.2011.03.006Google Scholar
Mumford, M. D., Hester, K. S., & Robledo, I. C. (2012). Creativity in organizations: Importance and approaches. In Mumford, M. D. (Ed.), Handbook of Organizational Creativity (pp. 3–16). Academic Press. https://doi.org/10.1016/b978–0-12-374714-3.00001-xCrossRefGoogle Scholar
Nijstad, B. A., De Dreu, C. K. W., Rietzschel, E. F., & Baas, M. (2010). The dual pathway to creativity model: Creative ideation as a function of flexibility and persistence. European Review of Social Psychology, 21, 34-77. https://doi.org/10.1080/10463281003765323Google Scholar
Parke, M. R., Seo, M.-G., & Sherf, E. N. (2015). Regulating and facilitating: The role of emotional intelligence in maintaining and using positive affect for creativity. Journal of Applied Psychology, 100, 917–934. https://doi.org/10.1037/a0038452Google Scholar
Petrides, K. V., Pérez-González, J. C., & Furnham, A. (2007). On the criterion and incremental validity of trait emotional intelligence. Cognition and Emotion, 21, 26–55. https://doi.org/10.1080/02699930601038912Google Scholar
Pizer, M. K., & Härtel, C. E. J. (2005). For better or for worse: Organizational culture and emotions. In Härtel, C. E. J., Zerbe, W. J. & Ashkanasy, N. M. (Eds.), Emotions in Organizational Behavior (pp. 342–361). Erlbaum. https://doi.org/10.4324/9781410611895-30Google Scholar
Rank, J., & Frese, M. (2008). The impact of emotions, moods, and other affect-related variables on creativity, innovation and initiative in organizations. In Ashkanasy, N. M. & Cooper, C. P. (Eds.), Research Companion to Emotion in Organizations (pp. 103–119). Edward Elgar. https://doi.org/10.4337/9781848443778.00014Google Scholar
Sánchez-Ruiz, M. J., Hernández-Torrano, D., Pérez-González, J. C., Batey, M., & Petrides, K. V. (2011). The relationship between trait emotional intelligence and creativity across subject domains. Motivation and Emotion, 35, 461–473. https://doi.org/10.1007/s11031–011-9227-8Google Scholar
Schein, E. (1992). Organizational Culture and Leadership. Jossey-Bass.Google Scholar
Schneider, B., Ehrhart, M. G., & Macey, W. H. (2011). Organizational climate research: Achievements and the road ahead. In Ashkanasy, N. M., Wilderom, C. E. P., & Peterson, M. F. (Eds.), The SAGE Handbook of Organizational Culture and Climate (2nd ed., pp. 29–49). Sage. https://doi.org/10.4135/9781483307961.n3Google Scholar
Schwarz, N., & Clore, G. (2003). Mood as information: 20 years later. Psychological Inquiry, 14, 296–303. https://doi.org/10.1080/1047840x.2003.9682896CrossRefGoogle Scholar
Seo, M., Barrett, L. F., & Bartunek, J. M. (2004). The role of affective experience in work motivation. Academy of Management Review, 29, 423–439. https://doi.org/10.5465/amr.2004.13670972Google Scholar
Shin, Y. (2014). Positive group affect and team creativity: Mediation of team reflexivity and promotion focus. Small Group Research, 45, 337–364. https://doi.org/10.1177/1046496414533618CrossRefGoogle Scholar
Sung, S. Y., & Choi, J. N. (2021). Leader status behaviors and team creativity: The role of collective interactions and status conflict among members. Journal of Organizational Behavior, 42, 1120–1133. https://doi.org/10.1002/job.2551Google Scholar
Sy, T., Côté, S., & Saavedra, R. (2005). The contagious leader: Impact of the leader’s mood on the mood of group members, group affective tone, and group processes. Journal of Applied Psychology, 90, 295–305. https://doi.org/10.1037/0021-9010.90.2.295Google Scholar
Tang, C., & Naumann, S. E. (2016). Team diversity, mood, and team creativity: The role of team knowledge sharing in Chinese R & D teams. Journal of Management & Organization, 22(3), 420–434. https://doi.org/10.1017/jmo.2015.43Google Scholar
Tee, E. Y. J., Ashkanasy, N. M., & Paulsen, N. (2013). The influence of follower mood on leader mood and task performance: An affective, follower-centric perspective of leadership. The Leadership Quarterly, 24, 496–515. https://doi.org/10.1016/j.leaqua.2013.03.005CrossRefGoogle Scholar
Tesluk, P. E., Farr, J. L., & Klein, S. R. (1997). Influences of organizational culture and climate on individual creativity. The Journal of Creative Behavior, 31, 27–41.Google Scholar
To, M. L., & Fisher, C. D. (2019). Affective influences on creativity in teams. In Paulus, P. B. & Nijstad, B. A. (Eds.), The Oxford Handbook of Group Creativity and Innovation (pp. 102–117). Oxford University Press. https://doi.org/10.1093/oxfordhb/9780190648077.013.7Google Scholar
To, M. L., Fisher, C. D., & Ashkanasy, N. M. (2015). Unleashing angst: Negative mood, learning goal orientation, psychological empowerment and creative behavior. Human relations, 68, 1601–1622. https://doi.org/10.1177/0018726714562235Google Scholar
To, M. L., Fisher, C. D., Ashkanasy, N. M., & Rowe, P. A. (2012). Within-person relationships between mood and creativity. Journal of Applied Psychology, 97, 519–612. https://doi.org/10.1037/a0026097Google Scholar
To, M. L., Fisher, C. D., Ashkanasy, N. M., & Zhou, J. (2021). Feeling differently, creating together: Affect heterogeneity and creativity in project teams. Journal of Organizational Behavior. https://doi.org/10.1002/job.2535Google Scholar
To, M. L., Tse, H. M., & Ashkanasy, N. M. (2015). A multilevel model of transformational leadership, affect, and creative process behavior in work teams. Leadership Quarterly, 26, 543–556. https://doi.org/10.1016/j.leaqua.2015.05.005Google Scholar
Troth, A. C., Lawrence, S. A., Jordan, P. J., & Ashkanasy, N. M. (2018). Interpersonal emotion regulation in the workplace: A conceptual and operational review and future research agenda. International Journal of Management Reviews, 20, 523–543. https://doi.org/10.1111/ijmr.12144Google Scholar
Tsai, W. C., Chi, N. W., Grandey, A. A., & Fung, S. C. (2012). Positive group affective tone and team creativity: Negative group affective tone and team trust as boundary conditions. Journal of Organizational Behavior, 33, 638–656. https://doi.org/10.1002/job.775Google Scholar
Van Kleef, G. A. (2014). Understanding the positive and negative effects of emotional expressions in organizations: EASI does it. Human Relations, 67 (9), 1145–1164. https://doi.org/10.1177/0018726713510329Google Scholar
Van Kleef, G. A., De Dreu, C. K., & Manstead, A. S. (2010). An interpersonal approach to emotion in social decision making: The emotions as social information model. In Zanna, P. (Ed.), Advances in Experimental Social Psychology (vol. 42, pp. 45–96). Academic Press.Google Scholar
VandeWalle, D., Cron, W. L., & Slocum, J. W. Jr (2001). The role of goal orientation following performance feedback. Journal of Applied Psychology, 86, 629–640. https://doi.org/10.1037/0021-9010.86.4.629Google Scholar
Watson, D., Clark, L. A., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54, 1063–1070. https://doi.org/10.1037/0022-3514.54.6.1063Google Scholar
Watson, D., & Tellegen, A. (1985). Toward a consensual structure of mood. Psychological Bulletin, 98, 219–235. https://doi.org/10.1037/0033-2909.98.2.219Google Scholar
Wegener, D., & Petty, R. (1994). Mood management across affective states: The hedonic contingency hypothesis. Journal of Personality and Social Psychology, 66, 1034–1048. https://doi.org/10.1037/0022-3514.66.6.1034Google Scholar
Weiss, H. M., & Cropanzano, R. (1996). Affective Events Theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work. In Staw, B. M. & Cummings, L. L. (Eds.), Research in Organizational Behavior (vol. 18, pp. 1–74). Elsevier Science.Google Scholar
Wubben, M. J., De Cremer, D., & Van Dijk, E. (2009). How emotion communication guides reciprocity: Establishing cooperation through disappointment and anger. Journal of Experimental Social Psychology, 45, 987–990. https://doi.org/10.1016/j.jesp.2009.04.010Google Scholar
Zaki, J., & Williams, W. C. (2013). Interpersonal emotion regulation. Emotion, 13(5), 803–810. https://doi.org/10.1037/a0033839Google Scholar

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×