Skip to main content Accessibility help
×
Hostname: page-component-78c5997874-mlc7c Total loading time: 0 Render date: 2024-11-13T07:52:09.209Z Has data issue: false hasContentIssue false

27 - Organizational Affective Climate and Creativity at Work

from Part V - Emotions and Creativity at School and Work

Published online by Cambridge University Press:  16 February 2023

Zorana Ivcevic
Affiliation:
Yale University, Connecticut
Jessica D. Hoffmann
Affiliation:
Yale University, Connecticut
James C. Kaufman
Affiliation:
University of Connecticut
Get access

Summary

While researchers have established that affective states play a large role in individual creativity, the relationship between affect and collective creativity is not well understood. This oversight is meaningful as, particularly in organizations, creativity is often the result of collective action. We review and integrate work on how positive and negative affective climate and discrete emotional climates impact creativity at work. Then, we propose a new definition of affective climate and four future directions for the field. First, higher-level affective states should be treated as more than manifestations of their individual-level analogs. Second, a focus on shared homogenous affect has precluded work on more complex, heterogeneous affective climates, which future work should study. Third, there is a lack of work on top-down drivers of collective affect, partially produced by a lack of work on collective affect at levels higher than the team. Fourth, more work on discrete collective affect, including social emotional climates (e.g., love, pride, envy), is needed since such work allows for the development of higher-level theory based on social perceptions, relationships, and interactions. We hope our review helps researchers address these gaps and produce a more nuanced understanding of how affective climate influences collective creativity.

Type
Chapter
Information
Publisher: Cambridge University Press
Print publication year: 2023

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Amabile, T. M., Barsade, S. G., Mueller, J. S., & Staw, B. M. (2005). Affect and creativity at work. Administrative Science Quarterly, 50(3), 367403. https://doi.org/10.2189/asqu.2005.50.3.367CrossRefGoogle Scholar
Arfara, C., Lamprakis, A., Tsivos, G., & Samanta, D. I. (2018). The role of work-group emotional intelligence in learning organizations: A case study of the Greek public sector. International Journal of Organizational Leadership, 7(3), 240255. https://doi.org/10.33844/ijol.2018.60383CrossRefGoogle Scholar
Ashkanasy, N. M., & Daus, C. S. (2002). Emotion in the workplace: The new challenge for managers. Academy of Management Perspectives, 16(1), 7686. https://doi.org/10.5465/ame.2002.6640191Google Scholar
Ashkanasy, N. M., & Nicholson, G. J. (2003). Climate of fear in organisational settings: Construct definition, measurement and a test of theory. Australian Journal of Psychology, 55(1), 2429. https://doi.org/10.1080/00049530412331312834CrossRefGoogle Scholar
Baas, M., De Dreu, C. K., & Nijstad, B. A. (2008). A meta-analysis of 25 years of mood-creativity research: Hedonic tone, activation, or regulatory focus?.Psychological Bulletin, 134(6), 779806. https://doi.org/10.1037/a0012815CrossRefGoogle ScholarPubMed
Baer, M. (2012). Putting creativity to work: The implementation of creative ideas in organizations. Academy of Management Journal, 55(5), 11021119. https://doi.org/10.5465/amj.2009.0470CrossRefGoogle Scholar
Barsade, S. G., & Knight, A. P. (2015). Group affect. The Annual Review of Organizational Psychology and Organizational Behavior, 2, 2146. https://doi.org/10.1146/annurev-orgpsych-032414-111316Google Scholar
Barsade, S. G., & O’Neill, O. A. (2014). What’s love got to do with it? A longitudinal study of the culture of companionate love and employee and client outcomes in a long-term care setting. Administrative Science Quarterly, 59(4), 551598. https://doi.org/10.1177/0001839214538636Google Scholar
Bliese, P. D. (2000). Within-group agreement, non-independence, and reliability. In Klein, K. J & Kozlowski, S. W. J (Eds.), Multilevel Theory, Research, and Methods in Organizations (pp. 349381). Jossey-Bass.Google Scholar
Bramesfeld, K. D., & Gasper, K. (2008). Happily putting the pieces together: A test of two explanations for the effects of mood on group‐level information processing. British Journal of Social Psychology, 47(2), 285309. https://doi.org/10.1348/000712607X218295Google Scholar
Chiang, J. T. J., Chen, X. P., Liu, H., Akutsu, S., & Wang, Z. (2020). We have emotions but can’t show them! Authoritarian leadership, emotion suppression climate, and team performance. Human Relations, 74(7), 10821111. https://doi.org/10.1177/0018726720908649Google Scholar
Choi, J. N., Sung, S. Y., Lee, K., & Cho, D. S. (2011). Balancing cognition and emotion: Innovation implementation as a function of cognitive appraisal and emotional reactions toward innovation. Journal of Organizational Behavior, 32(1), 107124. https://doi.org/10.1002/job.684Google Scholar
Collins, R. (2004). Rituals of solidarity and security in the wake of terrorist attack. Sociological Theory, 22(1), 5387. https://doi.org/10.1111/j.1467-9558.2004.00204.xGoogle Scholar
Cronin, M. A., Stouten, J., & van Knippenberg, D. (2021). The theory crisis in management research: Solving the right problem. Academy of Management Review, 46(4), 667683.Google Scholar
Cropanzano, R., & Dasborough, M. T. (2015). Dynamic models of well-being: Implications of affective events theory for expanding current views on personality and climate. European Journal of Work and Organizational Psychology, 24(6), 844847. https://doi.org/10.1080/1359432X.2015.1072245Google Scholar
De Dreu, C. K. W., Baas, M., & Nijstad, B. A. (2008). Hedonic tone and activation level in the mood-creativity link: Toward a dual pathway to creativity model. Journal of Personality and Social Psychology, 94(5), 739756. https://doi.org/10.1037/0022-3514.94.5.739Google Scholar
de Rivera, J. (1992). Emotional climate: Social structure and emotional dynamics. In Strongman, K. T. (Ed.), International Review of Studies on Emotion (vol. 2, pp. 197218). John Wiley & Sons.Google Scholar
Diefendorff, J. M., Erickson, R. J., Grandey, A. A., & Dahling, J. J. (2011). Emotional display rules as work unit norms: A multilevel analysis of emotional labor among nurses. Journal of Occupational Health Psychology, 16(2), 170186. https://doi.org/10.1037/a0021725Google Scholar
Drucker, P. (2014). Innovation and Entrepreneurship. Routledge.Google Scholar
Ellsworth, P. C., & Smith, C. A. (1988). Shades of joy: Patterns of appraisal differentiating pleasant emotions. Cognition and Emotion, 2, 301331. https://doi.org/10.1080/02699938808412702Google Scholar
Emich, K. J. (2014). Who’s bringing the donuts: The role of affective patterns in group decision making. Organizational Behavior and Human Decision Processes, 124, 122132. https://doi.org/10.1016/j.obhdp.2014.03.001Google Scholar
Emich, K. J. (2020). Well, I feel differently: The importance of considering affective patterns in teams. Social and Personality Psychology Compass, 14, e12523. https://doi.org/10.1111/spc3.12523CrossRefGoogle Scholar
Emich, K. J., & Lu, L. (2017). He thought, she thought: The importance of subjective patterns to understanding team processes. Journal of Organizational Behavior, 38(1), 152156. https://doi.org/10.1002/job.2122Google Scholar
Emich, K. J., & Lu, L. (2020). How shared and unshared affect impact team creative success. In. McKay, A., Reiter-Palmon, R., & Kaufman, J. (Eds.), Explorations in Creativity Research: Creative Success in Teams (pp. 146162). Academic Press. https://doi.org/10.1016/B978-0-12-819993-0.00008-4Google Scholar
Emich, K. J., Lu, L., Ferguson, A., Peterson, R. S., & McCourt, M. (2021). Team composition revisited: A team member attribute alignment approach. Organizational Research Methods, 10944281211042388. https://doi.org/10.1177/10944281211042388CrossRefGoogle Scholar
Emich, K. J., & Vincent, L. C. (2020). Shifting focus: The influence of affective diversity on team creativity. Organizational Behavior and Human Decision Processes, 156, 2437. https://doi.org/10.1016/j.obhdp.2019.10.002Google Scholar
Finke, R. A., Ward, T. B., & Smith, S. M. (1992). Creative Cognition: Theory, Research and Application. MIT Press.Google Scholar
Forgas, J. P. (1995). Emotion in social judgments: Review and a new affect infusion model (AIM). Psychological Bulletin, 117, 3966. https://doi.org/10.1037/0033-2909.117.1.39Google Scholar
Fredrickson, B. L. (2001). The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. American Psychologist, 56(3), 218226. https://doi.org/10.1037/0003-066X.56.3.218Google Scholar
Friedman, R. S., & Förster, J. (2001). The effects of promotion and prevention cues on creativity. Journal of Personality and Social Psychology, 81(6), 10011013. https://doi.org/10.1037/0022-3514.81.6.1001Google Scholar
Fridja, N. H. (1986). The Emotions. Cambridge University Press.Google Scholar
Gamero, N., & González-Romá, V. (2020). Affective climate in teams. In Yang, L., Cropanzano, R., Daus, C. S., & Martinez-Tur, V. (Eds.), The Cambridge Handbook of Workplace Affect (pp. 244256). Cambridge University Press.CrossRefGoogle Scholar
George, J. M. (1990). Personality, affect, and behavior in groups. Journal of Applied Psychology, 75(2), 107116. https://doi.org/10.1037/0021-9010.75.2.107Google Scholar
González-Romá, V., Peiró, J. M., Subirats, M., & Mañas, M. A. (2000). The validity of affective work-team climates. In Vartiainen, M., Avallone, F., & Anderson, N. (Eds.), Innovative Theories, Tools and Practices in Work and Organizational Psychology (pp. 97109). Hogrefe & Huber.Google Scholar
Grant, P. R., & Smith, H. J. (2021). Activism in the time of COVID-19. Group Processes & Intergroup Relations, 24(2), 297305. https://doi.org/10.1177/1368430220985208Google Scholar
Grawitch, M. J., Munz, D. C., Elliott, E. K., & Mathis, A. (2003). Promoting creativity in temporary problem-solving groups: The effects of positive mood and autonomy in problem definition on idea-generating performance. Group Dynamics: Theory, Research, and Praactice, 7(3), 200213. https://doi.org/10.1037/1089-2699.7.3.200Google Scholar
Hareli, S., & Parkinson, B. (2008). What’s social about social emotions? Journal for the Theory of Social Behaviour, 38(2), 131156. https://doi.org/10.1111/j.1468-5914.2008.00363.xGoogle Scholar
Hochschild, A. R. (1983). The Managed Heart: Commercialization of Human Feeling. University of California Press.Google Scholar
Holmes, O. W. (1872). The Poet at the Breakfast-Table, VIII. The Atlantic Monthly, 30(178), 225240.Google Scholar
Isen, A. M. (2008). Some ways in which positive affect influences decision making and problem solving. In Lewis, M., Haviland-Jones, J. & Barrett, L. F. (Eds.), Handbook of Emotions (3rd ed., pp. 548573). Guilford Press.Google Scholar
Izard, C. E. (2010). The many meanings/aspects of emotion: Definitions, functions, activation, and regulation. Emotion Review, 2, 363370. https://doi.org/10.1177/1754073910374661Google Scholar
Jones, E. E., & Kelly, J. R. (2009). No pain, no gains: Negative mood leads to process gains in idea-generation groups. Group Dynamics: Theory, Research, and Practice, 13, 7588. https://doi.org/10.107/a0013812CrossRefGoogle Scholar
Kim, M., & Shin, Y. (2015). Collective efficacy as a mediator between cooperative group norms and group positive affect and team creativity. Asia Pacific Journal of Management, 32, 693716. https://doi.org/10.1037/a0013812CrossRefGoogle Scholar
Kim, M. J., Choi, J. N., & Lee, K. (2016). Trait affect and individual creativity: Moderating roles of affective climate and reflexivity. Social Behavior and Personality: An International Journal, 44(9), 14771498. https://doi.org/10.2224/sbp.2016.44.9.1477CrossRefGoogle Scholar
Klep, A. H., Wisse, B., & van der Flier, H. (2013). When sad groups expect to meet again: Interactive affective sharing and future interaction expectation as determinants of work groups’ analytical and creative task performance. British Journal of Social Psychology, 52(4), 667685. https://doi.org/10.1111/bjso.12000CrossRefGoogle ScholarPubMed
Knight, A. P. (2015). Mood at the midpoint: Affect and change in exploratory search over time in teams that face a deadline. Organization Science, 26(1), 99118. https://doi.org/10.1287/orsc.2013.0866Google Scholar
Knight, A. P., & Baer, M. (2014). Get up, stand up: The effects of a non-sedentary workspace on information elaboration and group performance. Social Psychological and Personality Science, 5(8), 910917. https://doi.org/10.1177/1948550614538463Google Scholar
Knight, A. P., Menges, J. I., & Bruch, H. (2018). Organizational affective tone: A meso perspective on the origins and effects of consistent affect in organizations. Academy of Management Journal, 61(1), 191219. https://doi.org/10.5465/amj.2016.0671Google Scholar
Kozlowski, S. W. J., & Klein, K. J. (2000). A multilevel approach to theory and research in organizations: Contextual, temporal, and emergent processes. In Klein, K. J. & Kozlowski, S. W. J. (Eds.), Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions (pp. 390). Jossey-Bass.Google Scholar
Lazarus, R. S. (1991). Emotion and Adaptation. Oxford University Press.Google Scholar
Lewin, K., Lippitt, R., & White, R. K. (1939). Patterns of aggressive behavior in experimentally created “social climates.” The Journal of Social Psychology, 10(2), 269299. https://doi.org/10.1080/00224545.1939.9713366Google Scholar
Levin, P. F., & Isen, A. M. (1975). Further studies on the effect of feeling good on helping. Sociometry, 38(1), 141147. https://doi.org/10.2307/2786238Google Scholar
Low, S. M. (2008). Fortification of residential neighbourhoods and the new emotions of home. Housing, Theory and Society, 25(1), 4765. https://doi.org/10.1080/14036090601151038CrossRefGoogle Scholar
Maimone, F., & Sinclair, M. (2010). Affective climate, organizational creativity, and knowledge creation: Case study of an automotive company. In , W. J. Zerbe, E. J. Charmine, E. J., & Neal, M. A. (Eds.), Emotions and Organizational Dynamism, vol. 6, Research on Emotion in Organizations (pp. 309332). Emerald Group.Google Scholar
McConville, A., Wetherell, M., McCreanor, T., Borell, B., & Moewaka Barnes, H. (2020). “Pissed off and confused”/“Grateful and (re) moved”: Affect, privilege and national commemoration in Aotearoa New Zealand. Political Psychology, 41(1), 129144. https://doi.org/10.1111/pops.12610Google Scholar
Menges, J. I., & Kilduff, M. (2015). Group emotions: Cutting the Gordian knots concerning terms, levels of analysis, and processes. Academy of Management Annals, 9(1), 845928. https://doi.org/10.5465/19416520.2015.1033148Google Scholar
Ostroff, C., Kinicki, A. J., & Muhammad, R. S. (2013). Organizational Culture and Climate. John Wiley & Sons.Google Scholar
Ozcelik, H., Langton, N., & Aldrich, H. (2008), Doing well and doing good: The relationship between leadership practices that facilitate a positive emotional climate and organizational performance. Journal of Managerial Psychology, 23(2), 186203. https://doi.org/0.1108/02683940810850817CrossRefGoogle Scholar
Palkovitz, R. (2007). Challenges to modeling dynamics in developing a developmental understanding of father-child relationships. Applied Development Science, 11(4), 190195. https://doi.org/10.1080/10888690701762050Google Scholar
Parke, M. R., & Seo, M. G. (2017). The role of affect climate in organizational effectiveness. Academy of Management Review, 42(2), 334360. https://doi.org/10.5465/amr.2014.0424CrossRefGoogle Scholar
Polman, E., & Emich, K. J. (2011). Decisions for others are more creative than decisions for the self. Personality and Social Psychology Bulletin, 37, 492501. https://doi.org/10.1177/0146167211398362Google Scholar
Sawyer, K. B., & Clair, J. (in press). The double-edged sword of hope: A narrative ethnography of the evolution of an organization tackling the grand challenge of commercial sex exploitation. Administrative Science Quarterly. https://doi.org/10.1177/00018392211055506Google Scholar
Schneider, B., Ehrhart, M. G., & Macey, W. H. (2013). Organizational climate and culture. Annual Review of Psychology, 64, 361388. https://doi.org/10.1146/annurev-psych-113011-143809Google Scholar
Shin, Y. (2014). Positive group affect and team creativity: Mediation of team reflexivity and promotion focus. Small Group Research, 45, 337364. https://doi.org/10.1177/1046496414533618Google Scholar
Sternberg, R. J., Kaufman, J. C., & Pretz, J. E. (2002). The Creativity Conundrum: A Propulsion Model of Kinds of Creative Contributions. Psychology Press. https://doi.org/10.4324/9780203759615Google Scholar
To, M. L., Fisher, C. D., Ashkanasy, N. M., & Zhou, J. (2021). Feeling differently, creating together: Affect heterogeneity and creativity in project teams. Journal of Organizational Behavior, 42(9), 12281243. https://doi.org/10.1002/job.2535Google Scholar
Tran, V. (2010). The role of emotional climates of joy and fear in team creativity and innovation (Working Paper No. 10/054). Centre Emile Bernheim Research.Google Scholar
Tsai, W. C., Chi, N. W., Grandey, A. A., & Fung, S. C. (2012). Positive group affective tone and team creativity: Negative group affective tone and team trust as boundary conditions. Journal of Organizational Behavior, 33, 638656. https://doi.org/10.1002/job.775Google Scholar
Tse, H. H. M., Dasborough, M. T., & Ashkanasy, N. M. (2008). A multi-level analysis of team climate and interpersonal exchange relationships at work. The Leadership Quarterly, 19(2), 195211. https://doi.org/10.1016/j.leaqua.2008.01.005Google Scholar
Tyson, N. deGrasse. (2009). Neil deGrasse Tyson on His Books. Big Think. https://bigthink.com/videos/neil-degrasse-tyson-on-his-books/.Google Scholar
Vuori, T. O., & Huy, Q. N. (2016). Distributed attention and shared emotions in the innovation process: How Nokia lost the smartphone battle. Administrative Science Quarterly, 61(1), 951. https://doi.org/10.1177/0001839215606951Google Scholar
Ward, T. B. (1994). Structured imagination: The role of conceptual structure in exemplar generation. Cognitive Psychology, 27, 140. https://doi.org/10.1006/cogp.1994.1010Google Scholar
Weiner, B. (1986). An Attributional Theory of Motivation and Emotion. Springer-Verlag.Google Scholar
Weiss, H. M., & Cropanzano, R. (1996). Affective events theory. Research in Organizational Behavior, 18(1), 174.Google Scholar

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×