Book contents
- Insight-Driven Problem Solving
- Insight-Driven Problem Solving
- Copyright page
- Dedication
- Contents
- Preface
- Introduction
- 1 The Big Picture of Analytics Science
- 2 Artificial Intelligence and Machine Learning
- 3 Queueing Theory and Resource Allocation
- 4 Game Theory and Mechanism Design
- 5 Linear and Nonlinear Mathematical Programming
- 6 Dynamic Programming and Sequential Decision-Making
- 7 Data Analysis
- 8 Graph Theory, Combinatorial Optimization, and Supply Chains
- Acknowledgments
- Notes
- References
- Index
3 - Queueing Theory and Resource Allocation
Published online by Cambridge University Press: 21 October 2025
Book contents
- Insight-Driven Problem Solving
- Insight-Driven Problem Solving
- Copyright page
- Dedication
- Contents
- Preface
- Introduction
- 1 The Big Picture of Analytics Science
- 2 Artificial Intelligence and Machine Learning
- 3 Queueing Theory and Resource Allocation
- 4 Game Theory and Mechanism Design
- 5 Linear and Nonlinear Mathematical Programming
- 6 Dynamic Programming and Sequential Decision-Making
- 7 Data Analysis
- 8 Graph Theory, Combinatorial Optimization, and Supply Chains
- Acknowledgments
- Notes
- References
- Index
Summary
This chapter starts by communicating how various aspects of our lives involve interacting with queues. It then provides a brief history of the main inception of queueing theory and its main governing princples, and discusses how it has impacted various aspects of our lives. It educates the reader about the main ideas and principles in queueing theory and also elaborates on the psychological aspects of waiting in queues. Showcasing various examples of how the main ideas in queueing theory have enabled important improvements, ranging from what happened during Queen Elizabeth II’s memorial, to the creation of the internet and modern telephones, to our experiences in airports or on roads, the chapter presents queueing theory as a potent branch of analytics science that has enabled scholars to make the world a better place. The chapter also discusses the vital interplays between queueing theory, public policy, and technology.
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- Insight-Driven Problem SolvingAnalytics Science to Improve the World, pp. 111 - 139Publisher: Cambridge University PressPrint publication year: 2025
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