Book contents
- Legal Design
- Legal Design
- Copyright page
- Dedication
- Contents
- Figures and Tables
- Contributors
- Foreword
- Acknowledgments
- Introduction
- I Why Legal Design
- II What Legal Design Can Do
- 4 Dignity in the Courtroom
- 5 Contracts for Dignity
- 6 Dignifying the Experience of Domestic Violence Survivors Seeking Legal Services
- 7 More Than a Building
- 8 Movement Lawyering
- 9 Deploying Art and Design to Highlight the Dignity of Domestic Workers in Their Struggle for Labor Rights
- 10 The Massachusetts Commission on LGBTQ Youth
- 11 My Mainway
- III How Legal Design Works
- IV Where Legal Design Goes
- Conclusion
- Index
- References
6 - Dignifying the Experience of Domestic Violence Survivors Seeking Legal Services
from II - What Legal Design Can Do
Published online by Cambridge University Press: 19 December 2024
Book contents
- Legal Design
- Legal Design
- Copyright page
- Dedication
- Contents
- Figures and Tables
- Contributors
- Foreword
- Acknowledgments
- Introduction
- I Why Legal Design
- II What Legal Design Can Do
- 4 Dignity in the Courtroom
- 5 Contracts for Dignity
- 6 Dignifying the Experience of Domestic Violence Survivors Seeking Legal Services
- 7 More Than a Building
- 8 Movement Lawyering
- 9 Deploying Art and Design to Highlight the Dignity of Domestic Workers in Their Struggle for Labor Rights
- 10 The Massachusetts Commission on LGBTQ Youth
- 11 My Mainway
- III How Legal Design Works
- IV Where Legal Design Goes
- Conclusion
- Index
- References
Summary
Using Northeastern University School of Law’s Domestic Violence Institute’s (DVI) virtual clinic as a case study, this chapter contends that service design methods can address systemic and pernicious access to justice issues that have a chilling effect on survivors seeking legal services. It details foundational information about domestic violence survivors and the work of the clinic pre-COVID-19, before detailing the danger, disruption, and delays that the public health measures and Court closures had on survivors’ lives. It then details the process and outcomes of a rapid-response service design intervention that quickly overhauled DVI’s operations and created a survivor-centered framework that remains in place today, tackling systemic and pernicious access to justice issues while simultaneously amplifying the voices, experiences, and needs of survivors.
- Type
- Chapter
- Information
- Legal DesignDignifying People in Legal Systems, pp. 90 - 103Publisher: Cambridge University PressPrint publication year: 2024
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