Introduction

Summary

Queueing networks are all pervasive; they occur in service, manufacturing, communication, computing, the internet, and transportation. Much of queueing theory is aimed at performance evaluation of stochastic systems. Extending the methods of deterministic optimization to stochastic models so as to achieve both performance evaluation and control is an important and notoriously hard area of research. In this book our aim is to familiarize the reader with recent techniques for scheduling and control of queueing networks, with emphasis on both evaluation and optimization.