Skip to main content Accessibility help
×
Hostname: page-component-78c5997874-v9fdk Total loading time: 0 Render date: 2024-11-10T11:30:13.181Z Has data issue: false hasContentIssue false

13 - Workplace disaster preparedness and response

from Part IV - Special topics

Published online by Cambridge University Press:  09 August 2009

Nancy T. Vineburgh
Affiliation:
Assistant Professor Department of Psychiatry
Robert K. Gifford
Affiliation:
Senior Scientist Department of Psychiatry
Robert J. Ursano
Affiliation:
Professor and Chairman Department of Psychiatry
Carol S. Fullerton
Affiliation:
Research Professor Department of Psychiatry
David M. Benedek
Affiliation:
Associate Professor Department of Psychiatry
Robert J. Ursano
Affiliation:
Uniformed Services University of the Health Sciences, Maryland
Carol S. Fullerton
Affiliation:
Uniformed Services University of the Health Sciences, Maryland
Lars Weisaeth
Affiliation:
Universitetet i Oslo
Beverley Raphael
Affiliation:
University of Western Sydney
Get access

Summary

Introduction

In the United States and countries throughout the world, natural and human-made disasters have affected the workplace, resulting in extensive psychological, behavioral, and health consequences for workers, families, and communities (Ursano et al., 2006). Natural disasters such as the Kobe earthquake, the Asian Tsunami, and Hurricane Katrina destroyed businesses, large and small, and disrupted the livelihood, health, and social supports of large populations. Human made disasters resulting in similar consequences range from industrial accidents, the worst occurring in 1984 in Bhopal, India, claiming some 20 000 lives due to lethal gas exposure (Dhara & Dhara, 2002), to violent acts of disgruntled employees, to the effects of terrorism and bioterrorism. In some instances, the workplace has been the intentional target of traumatic events, such as the US Kenya embassy bombing, the Oklahoma City bombing, the events of September 11 and the anthrax attacks on the United States Postal Service (Stith Butler et al., 2003; Ursano et al., 2003; Vineburgh et al., 2005a, 2005b, 2005c). Disasters also affect people on their way to work, as happened in the subway sarin gas attacks in Tokyo and the transportation terror bombings in Madrid (Miguel-Tobal et al., 2006) and London (Rubin et al., 2005).

Work is a central organizing factor in most lives, providing economic survival, a sense of identity, social connectedness, and purpose (Levinson, 1965; McLean, 1973).

Type
Chapter
Information
Publisher: Cambridge University Press
Print publication year: 2007

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Aguirre, B. E., Wenger, D. & Vigo, G. (1998). A test of the emergent norm theory of collective behavior. Sociological Forum, 13, 301–320.Google Scholar
American Psychiatric Association. (2004). Practice guideline for the treatment of patients with acute stress disorder and posttraumatic stress disorder. Arlington, Va.: American Psychiatric Association, pp. 1–57.
American Psychological Association Help Center. (2004). The road to resilience: www.apahelpcenter.org, accessed May 11, 2007.
Anderson, V. V. (1944). Psychiatry in industry. The American Journal of Psychiatry, 100, 134–138.Google Scholar
Angell, M. (1997). The ethics of clinical research in the third world. New England Journal of Medicine, 337, 847–849.Google Scholar
Arata, C. M., Picou, J. S., Johnson, G. D. & McNally, T. S. (2000). Coping with technological disaster: an application of the conservation of resources model to the Exxon Valdez oil spill. Journal of Traumatic Stress, 13, 23–39.Google Scholar
Argenti, P. (2002). Crisis communication: lessons from September 11. Harvard Business Review. Cambridge, Mass: Harvard Business School of Publishing.
Artiss, K. L. (1963). Human behavior under stress: from combat to social psychiatry. Military Medicine, 128, 1011–1015.Google Scholar
Bender, E. (2003). Employers see value in raising workers' awareness of mental health issues. Psychiatric News, 38, 8–9.Google Scholar
Benedek, D. M., Ursano, R. J. & Holloway, H. (2005). Military and disaster psychiatry. In Comprehensive Textbook of Psychiatry, Vol. II, 8th edn., eds. Sadock, B. & Sadock, V.. New York: Lippincott, Williams & Wilkins.
Birnbaum, H. G., Greenberg, P. E., Barton, M.et al. (1999). Workplace burden of depression: a case study in social functioning using employer claims data. Drug Benefit Trends, 11, 6BH–12BH.Google Scholar
Birnbaum, H. G., Cremieux, P. Y., Greenberg, P. E. & Kessler, R. C. (2000). Management of major depression in the workplace: impact on employee work loss. Disability Management Health Outcomes, 3, 3.Google Scholar
Blythe, B. T. (2002). Blindsided: A manager's Guide to Catastrophic Incidents in the Workplace. New York: Penguin Group.
Boscarino, J. A., Adams, R. E. & Figley, C. R. (2005). A prospective cohort study of the effectiveness of employer-sponsored crisis interventions after a major disaster. International Journal of Emergency Mental Health, 7, 9–22.Google Scholar
Bowie, V., Fisher, B. S. & Cooper, C. L. (2005). Workplace Violence: Issues, Trends, Strategies. Cullompton: Willan Publishing.
Bryant, R. A. (2005). Psychosocial approaches of acute stress reactions. CNS Spectrum, 10, 116–122.Google Scholar
Budd, J. W., Arvey, R. D. & Lawless, P. (2001). Correlates and consequences of workplace violence. Journal of Occupational Health Psychology, 6, 255–269.Google Scholar
ComPsych Survey. (2004). Employees feel sense of inertia around terror warnings. Available at www.compsych.com/jsp/en_us/core/home/press Releases List 2004.jsp? cid=420#, accessed May 14, 2007.
Council for Excellence in Government. (2004). From the home front to the front lines: America speaks out about homeland security. Hart-Teeter Research. Available at www.excelgov.org/ index.php? keyword = a432949724f861, accessed May 14, 2007.
Coutu, D. L. (2002). How resilience works. Harvard Business Review On Point. Cambridge, Mass: Harvard Business School Publishing.
Coutu, D. L. & Hyman, S. E. (2002). Managing emotional fallout: parting remarks from America's top psychiatrist. Harvard Business Review. Cambridge, Mass.: Harvard Business School Publishing.
Angelis, C., Drazen, J. M., Frizelle, F. A.et al. (2005). Is this clinical trial fully registered? A statement from the International Committee of Journal Editors. New England Journal of Medicine, 252, 2436–2438.Google Scholar
Dhara, V. R. & Dhara, R. (2002). The Union carbide disaster in Bhopal: a review of health effects. Archives of Environmental Health, 57, 391–404.Google Scholar
Drogendijk, A. N., Velden, P. G., Kleber, R. J.et al. (2003). Turkish victims of the Enschede firework disaster: a comparative study. Gedrag and Gezondheid, 31, 145–162.Google Scholar
Dutton, J. E., Frost, P. J., Worline, M. C., Lilium, J. M. & Kanov, J. M. (2002). Leading in times of trauma. Harvard Business Review, 80, 54–61, 125.Google Scholar
Fullerton, C. S., Ursano, R. J. & Norwood, A. E. (2003). Workplace interventions following trauma: a review of interventions to prevent or treat psychological and behavioral consequences of occupational or workplace exposure to mass traumatic events. Final Report to NIOSH, Uniformed Services University, Bethesda, Md.
Galea, S., Ahern, J., Resnick, H.et al. (2002). Psychological sequelae of the September 11 terrorist attacks in New York City. New England Journal of Medicine, 346, 982–987.Google Scholar
Gerrity, E. T. & Steinglass, P. (2003). Relocation stress following catastrophic events. In Terrorism and Disaster: Individual and Community Mental Health Interventions, eds. Ursano, R. J., Fullerton, C. S. & Norwood, A. E.. Cambridge: Cambridge University Press.
Gershon, R. (2005). RRM WRC Evacuation Study: lessons for high rise building preparedness. Paper presented at the Uniformed Services University, Department of Preventive Medicine and Biometrics, Bethesda, Md. Available at www.mailman.hs.columbia.edu/CPHP/wtc/, accessed may 13, 2007.
Gifford, R. K. & Tyler, M. P. (1990). Consulting in grief leadership: a practical guide. Disaster Management, 4, 218–224.Google Scholar
Gochfeld, M. (2005a). Chronologic history of occupational medicine. Journal of Occupational Environmental Medicine, 47, 96–114.Google Scholar
Gochfeld, M. (2005b). Occupational medicine practice in the United States since the industrial revolution. Journal of Occupational Environmental Medicine. 42, 115–131.Google Scholar
Greenberg, J. W. (2002). September 11, 2001: a CEO's story. Harvard Business Review, 80, 58–64, 128.Google Scholar
Greenberg, P. E., Stiglin, L. E., Finkelstein, S. N. & Berndt, E. R. (1990). The economic burden of depression in 1990. Journal of Clinical Psychiatry, 54, 11.Google Scholar
Grieger, T. A., Fullerton, C. S. & Ursano, R. J. (2003). Posttraumatic stress disorder, alcohol use, and perceived safety after the terrorist attack on the pentagon. Psychiatric Services, 54, 1380–1382.Google Scholar
Grieger, T. A., Waldrep, D. A., Lovasz, M. M. & Ursano, R. J. (2005). Follow-up of Pentagon employees two years after the terrorist attack of September 11, 2001. Psychiatric Services, 56, 1374–1378.Google Scholar
Hall, M. J., Norwood, A. E., Ursano, R. J. & Fullerton, C. S. (2003). The psychological impacts of bioterrorism. Biosecurity and Bioterrorism: Biodefense Strategy, Practice, & Science, 1, 139–144.Google Scholar
Henderson, R. & Bacon, S. (1953). Problem drinking: the Yale plan for business and industry. Quarterly Journal of Studies on Alcohol, 14, 247–262.Google Scholar
Holloway, H. C. & Waldrep, D. A. (2004). Biopsychosocial factors in bioterrorism: consequences for psychiatric care, society and public health. In Bioterrorism: Psychological and Public Health Interventions, eds. Ursano, R. J., Norwood, A. E. & Fullerton, C. S.. Cambridge: Cambridge University Press.
Ijzermans, C. J., Dirkzwager, A. J. E. & Breuning, E. (2005). Long-Term Health Consequences of Disaster: A Bibliography. Utrecht: Nivel.
Ingraham, L.H. (1989). Leading through loss: grief leadership in the army. Presented at the Army Leadership Conference, Center for Army Leadership, Kansas City, Mo., April 13, 1989.
Institute of Medicine. (2003). The Future of the Public's Health in the 21st Century. Washington, D.C.: The National Academies Press.
Kahn, J. P. & Langlieb, A. M. (2003). Mental Health and Productivity in the Workplace: A Handbook for Organizations and Clinicians. San Francisco: Jossey-Bass Publishers.
Kinnane, A. (2002). Dupont: From the Banks of the Brandywine to Miracles of Science. E.I. du Pont de Nemours and Company, Baltimore: Johns Hopkins University Press.
LeBlanc, M. M. & Kelloway, E. K. (2002). Predictors and outcomes of workplace violence and aggression. Journal of Applied Psychology, 87, 444–453.Google Scholar
Levinson, H. (1965). The future of health in industry. Industrial Medicine and Surgery, 34, 321–334.Google Scholar
Lott, M. G. (1946). Emotional first aid stations in industry. Industrial Medicine, 15, 419–422.Google Scholar
Mangione, T. W., Howland, J. & Lee, M. (1998). Alcohol and work: results from a corporate drinking study. In To Improve Health and Healthcare 1998–1999, eds. Isaacs, S. L. & Knickman, J. R.. San Francisco: Jossey-Bass Publishers.
Mankin, L. D. & Perry, R. W. (2004). Terrorism challenges for human resource management. Review of Public Personnel Administration, 24, 3–17.Google Scholar
Mayo, E. (1934). The Human Problems of an Industrial Civilization. New York: McMillan.
McLean, A. A. (1973). Occupational mental health: review of an emerging art. In Industrial Mental Health and Employee Counseling, ed. Noland, R. L.. New York: Behavioral Publications.
McNally, R. J., Bryant, R. A. & Ehlers, A. (2003). Does early psychological intervention promote recovery from posttraumatic stress?Psychological Science in the Public Interest, 4, 45–79.Google Scholar
Miguel-Tobal, J. J., Cano-Vindel, A., Gonzalez-Ordi, H.et al. (2006). Madrid March 11 train bombings. Journal of Traumatic Stress, 19, 69–80.Google Scholar
Miller, M. W. (1993). Dark days: the staggering cost of depression. The Wall Street Journal, December 2.
National Center for Disaster Preparedness (NCDP). (2003). How Americans feel about terrorism and security: two years after September 11. Presented by the Mailman School of Public Health in collaboration with The Children's Health Fund, Columbia University, New York City.
National Institute of Mental Health. (2002). Mental health and mass violence: evidence-based early Pschological intervention for victims/survivors of mass violence. A Workshop to reach consensus on best practices. NIH Publication No. 02–5138. Washington, D.C.: US Government Printing Office.
North, C. S. (2003). Psychiatric epidemiology of disaster responses. In Trauma and Disaster: Responses and Management, eds. Ursano, R. J. & Norwood, A. E.. Arlington, Va: American Psychiatric Publishing.
North, C. S., Nixon, S. J., Shariat, S.et al. (1999). Psychiatric disorders among survivors of the Oklahoma City Bombing. Journal of the American Medical Association, 282, 755–762.Google Scholar
North, C. S., Tivis, L., McMillen, J. C.et al. (2002). Coping, functioning, and adjustment of rescue workers after the Oklahoma City bombing. Journal of Trauma Stress, 15, 171–175.Google Scholar
Nundy, S. & Gulhati, C. M. (2005). A new colonialism? Conducting clinical trials in India. New England Journal of Medicine, 352, 1633–1636.Google Scholar
Pfefferbaum, B. & Doughty, D. E. (2001). Increased alcohol use in a treatment sample of oklahoma city bombing victims. Psychiatry, 64, 296–303.Google Scholar
Raphael, B. (2003). Debriefing. Cambridge: Cambridge University Press.
Rogers, K. A. & Kelloway, E. K. (1997). Violence at work: personal and organizational outcomes. Journal of Occupational Health Psychology, 2, 63–71.Google Scholar
Roman, P. M. & Blum, T. C. (2002). The workplace and alcohol problem prevention. Alcohol Research and Health, 26, 49–57.Google Scholar
Rose, S., Brewin, C. R., Andrews, B. & Kirk, M. A. (1999). Randomized controlled trial of individual psychological debriefing for victims of violent crime. Psychological Medicine, 29, 793–799.Google Scholar
Rose, S., Bisson, J. & Simon, W. (2001). Psychological debriefing for preventing post traumatic stress disorder. Cochrane Database System Review, 4, 70.Google Scholar
Rosenberg, M. & McCullough, B. C. (1981). Mattering: inferred significance and mental health among adolescents. Research in Community and Mental Health, 2, 163–182.Google Scholar
Rubin, G. J., Brewin, C. R., Greenberg, N., Simpson, J. & Wessely, S. (2005). Psychological and behavioural reactions to the bombings in London 7 July 2005: cross sectional survey of a representative sample of Londoners. British Medical Journal, 331, 606.Google Scholar
Schat, A. C. & Kelloway, E. K. (2000). Effects of perceived control on the outcomes of workplace aggression and violence. Journal of Occupational Health Psychology, 5, 386–402.Google Scholar
Schouten, R., Callahan, M. V. & Bryant, S. (2004). Community response to disaster: the role of the workplace. Harvard Review of Psychiatry, 12, 229–237.Google Scholar
Southard, E. E. (1920). The modern specialist in unrest: a place for the psychiatrist in industry. Journal of Industrial Hygiene, 4, 500.Google Scholar
Steele, P. D. (1989). A history of job-based alcoholism programs: 1955–1972. Journal of Drug Issues, 19, 511–532.Google Scholar
Stein, B. D., Elliott, M. N., Jaycox, L. H.et al. (2003). A National Longitudinal Study of the Psychological Consequences of the September 11, 2001 Terrorist Attacks: reactions, impairment, and help-seeking. Psychiatry, 667, 105–117.Google Scholar
Steury, S., Spencer, S. & Parkinson, G. W. (2004). The social context of recovery. Psychiatry: Interpersonal and Biological Processes, 67, 158–163.Google Scholar
Stewart, W. F., Ricci, J. A., Chee, E., Hahn, S. R. & Morganstein, D. (2003). Cost of lost productive time among US workers with depression. Journal of the American Medical Association, 289, 3135–3144.Google Scholar
Stith Butler, A., Panzer, A. M. & Goldfrank, L. R. (2003). Preparing for the Psychological Consequences of Terrorism: A Public Health Strategy. Washington, D.C.: National Academies Press.
Tehrani, N. (2002). Workplace trauma and the law. Journal of Traumatic Stress, 15, 473–477.Google Scholar
Tierney, K. J., Lindell, M. K. & Perry, R. W. (2001). Facing the Unexpected: Disaster Preparedness and Response in the United States. Washington, D.C.: Joseph Henry Press.
Trice, H. & Schonbrunn, W. (1981). A history of job-based alcoholism programs: 1900–1955. Journal of Drug Issues, 11, 171–198.Google Scholar
Tyler, M. P. & Gifford, R. K. (1991). Fatal training accidents: the military unit as a recovery context. Journal of Traumatic Stress, 4, 233–249.Google Scholar
Ursano, R. J. (2002). Terrorism and mental health: public health and primary care. Status Report: meeting the mental health needs of the country in the wake of September 11, 2001. Presented at the Eighteenth Annual Rosalynn Carter Symposium on Mental Health Policy, The Carter Center, Atlanta, Ga.
Ursano, R. J. & Norwood, A. E. (2003). Disaster: Responses and Management. Washington, D.C.: American Psychiatric Publishing, Inc.
Ursano, R. J. & Vineburgh, N. T. (2004). EAP Leadership for Terrorism Response: A Resiliency Health Promotion Strategy. Washington, D.C.: US House of Representatives In-Service.
Ursano, R. J. & Vineburgh, N. T. (2005). EAP Leadership for Terrorism Response: Disaster Behaviors for Resiliency. Architect of the Capitol In-Service.
Ursano, R. J., Fullerton, C. S. & Norwood, A. E. (2003). Terrorism and Disaster: Individual and Community Mental Health Interventions. Cambridge: Cambridge University Press.
Ursano, R. J., Vineburgh, N. T. & Fullerton, C. S. (2004a). Corporate Health and Preparedness: bioterrorism preparedness. Presented at The Imperative for a Public Private Partnership: Sam Nunn Bank of America Policy Forum, Atlanta, Ga.
Ursano, R. J., Hall, M. J. & Gifford, R. (2004b). Psychological impact of transportation terror. Transportation Safety Administration, US Homeland Department of Transportation. Washington, D.C.: RAND corporation.
Ursano, R. J., Vineburgh, N. T., Gifford, R. K., Benedek, D. M. & Fullerton, C. S. (2006). Workplace preparedness for terrorism: Report of findings to Alfred P. Sloan Foundation. www.usuhs.mil/psy/Workplace Preparedness Terrorism.pdf, accessed May 11, 2007.
Vineburgh, N. T. (2004). The power of the pink ribbon: raising awareness of the mental health implications of terrorism. Psychiatry, 67, 137–146.Google Scholar
Vineburgh, N. T. (2006). Book essays and reviews: My name is Bill. Psychiatry, in press.
Vineburgh, N. T., Ursano, R. J. & Fullerton, C. S. (2005a). Workplace preparedness and resiliency: an integrated response to terrorism. In Workplace Violence: Issues, Trends, Strategies, eds. Bowie, V., Fisher, B. & Cooper, S.. Collumpton: Willan Publishing.
Vineburgh, N. T., Ursano, R. J. & Fullerton, C. S. (2005b). Disaster consequence management: an integrated approach for fostering human continuity in the workplace. In The Integration of Employee Assistance, Work/life, and Wellness Services, eds. Attridge, M., Herlihy, P. A. & Malden, R. P.. Binghamton, New York: Haworth Press.
Vineburgh, N. T., Ursano, R. J. & Fullerton, C. S. (2005c). Disaster consequence management: an integrated approach for fostering human continuity in the workplace. Journal of Workplace Behavioral Health, 20, 159–181.Google Scholar
Vlahov, D., Galea, S., Resnick, H.et al. (2002). Increased use of cigarettes, alcohol, and marijuana among Manhattan, New York residents after the September 11th terrorist attacks. American Journal of Epidemiology, 155, 988–996.Google Scholar
Wallace, M. & Webber, L. (2004). The Disaster Recovery Handbook. New York: American Management Association.
Walsh, M. E., Norwood, A. E. & Hall, M. J. (2004). The 2001 anthrax attacks in the media. In Bioterrorism: Psychological and Public Health Interventions, eds. Ursano, R. J., Fullerton, C. S. & Norwood, A. E.. Cambridge: Cambridge University Press.
Weisaeth, L. (1989). The stressors and the post-traumatic stress syndrome after an industrial disaster. Acta Psychiatrica Scandinavica, 80 (Suppl. 355), 25–37.Google Scholar

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×