from Part III - Digitalisation and Democratisation of Knowledge
Published online by Cambridge University Press: 18 September 2020
The chapter further posits that the current language practices need to be addressed and the prestige of African languages in the South African banking industry needs to be revitalised as a matter of urgency. The chapter engages in a systematic literature review and qualitative methods, that is, the questionnaire, interviews and observations in the banks. These methods will assist the researcher to be able to analyse the multilingual language policies and their relationship with the everyday use of African languages in the South African banks.
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