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Published online by Cambridge University Press: 01 July 2016
In this paper we show that the waiting and the sojourn times of a customer in a single-stage, multiple-server, G/G/c queueing system are increasing and starshaped with respect to the mean service time. Usefulness of this result in the design of the optimal service speed in the G/G/c queueing system is also demonstrated.
Supported in part by NSF Grant ECS–8811234.