Basing his arguments on Ranganathan’s tenets of librarianship, the writer challenges art librarians to question many of their attitudes to users, and the effect of these on the universal availability of art documentation, from the ‘user friendliness’ of libraries, through practical techniques of librarianship which assist users, to implications for interlibrary co-operation worldwide. This is a slightly revised version of a paper delivered to the IFLA Section of Art Libraries Preconference in Chicago, August 1985.