Democratic politics does not meet the expectations of citizens who have gradually become more critical towards representative politics and the political elite that represent them. From these well-known considerations and social evaluation spread among the citizenry, this paper focuses on political representation and the concept of citizenship in the age of the Internet. After discussing the positive and negative aspects of digital disintermediation (and hence neo-intermediation), this study concentrates on the potentialities of the role of the Internet, with its ambiguities, and monitoring of citizens' engagement as a possible safety-net for representative democracies in crisis worldwide.
